Go Back  FlyerTalk Forums > Search Forums
Reload this Page >

Search Results

 
Search: Posts Made By: wendySFO
Showing results 1 to 25 of 1000
Search took 0.50 seconds.
Apr 6, 19, 8:28 am
Replies: 2,313
Views: 373,929
Posted By wendySFO

Did read 1600, but it is about point advance...

Did read 1600, but it is about point advance reservation, which is not my case. Understand the point of grandfather in but wish to have more clarification.

Also not sure what's the results from...
Apr 5, 19, 10:06 pm
Replies: 2,313
Views: 373,929
Posted By wendySFO

In similar situation, have a 7 night Travel...

In similar situation, have a 7 night Travel Package Cat 9. Want to change dates if possible (hotel has gone up to Cat 8). Want to prepare myself what to expect before I call customer service.
Thanks...
Mar 12, 19, 2:25 pm
Replies: 60
Views: 6,085
Posted By wendySFO

Isn't all major hotel chains operate like that?...

Isn't all major hotel chains operate like that? They don't own majority of the hotels but recruit individual hotel to join the brand. The chains have their selection criteria for individual hotel to...
Mar 12, 19, 1:53 pm
Replies: 4,597
Views: 2,786,342
Posted By wendySFO

Looks like there is no consistency of passing out...

Looks like there is no consistency of passing out the ear plugs from TMA. We didn't get any on our first trip, but they passed the ear plugs on our second trip. Would be good to prepare some in case...
Mar 11, 19, 1:33 pm
Replies: 60
Views: 6,085
Posted By wendySFO

I have never heard of in any industry that it is...

I have never heard of in any industry that it is ok to allows the "offending" party of an open case to close the case without any justification. Apparently, this is ok by Marriott's corporate policy....
Mar 11, 19, 1:22 pm
Replies: 60
Views: 6,085
Posted By wendySFO

Good advise. I will also check out...

Good advise.

I will also check out immediately if the property can not provide me the basic things after repeatedly requests to be fixed.
Mar 10, 19, 3:13 pm
Replies: 60
Views: 6,085
Posted By wendySFO

The question is what the Customer Service team...

The question is what the Customer Service team does? Are they suppose to drive for a resolution for the case I open (regardless in favor of the elites or not)? Should they get back to me when there...
Mar 10, 19, 2:07 pm
Replies: 1,632
Views: 257,186
Posted By wendySFO

Is there a common outcome if a restaurant not...

Is there a common outcome if a restaurant not properly coded? I read the Wiki about there are restaurants not properly coded so don't get 4x points but not sure what's the usual outcome once you...
Mar 9, 19, 5:24 pm
Replies: 60
Views: 6,085
Posted By wendySFO

This is not a thread about issues at the property...

This is not a thread about issues at the property so I leave it out for some other time. What I want to find out is if I have the wrong expectation of Marriott's "Customer Service" team. They are...
Mar 9, 19, 12:15 pm
Replies: 60
Views: 6,085
Posted By wendySFO

Whatís Marriott Customer Service teamís role?

Specifically regarding dealing with a case of a unsatisfactory hotel stay.

I had a bad experience with Marriott Customer Service team regarding a case I opened for numerous issues encountered at a...
Mar 8, 19, 7:22 pm
Replies: 789
Views: 98,171
Posted By wendySFO

Few days ago I noticed my point balance increased...

Few days ago I noticed my point balance increased but didn't know why as the new point posting was not the first few entries, not even in the first few pages if use the default 5 entries per page....
Jan 18, 19, 8:47 pm
Replies: 30
Views: 2,684
Posted By wendySFO

Concur this option. Just click "View/Modify"...

Concur this option. Just click "View/Modify" button of your existing reservation to modify the range of the stay. This works for me multiple times.
Jan 18, 19, 8:39 pm
Replies: 1,372
Views: 254,441
Posted By wendySFO

In the last few days, I was initially getting...

In the last few days, I was initially getting "Sorry" (not eligible) message, then getting "Opps" (something wrong) message. Today I was able to make my 50-night selection. It is not easy to "earn"...
Jan 15, 19, 11:42 am
Replies: 1,372
Views: 254,441
Posted By wendySFO

See post 559.

See post 559.
Jan 14, 19, 8:33 pm
Replies: 1,372
Views: 254,441
Posted By wendySFO

Sorry for confusion. I already merged my Marriott...

Sorry for confusion. I already merged my Marriott and SPG accounts with total of 55 nights together. I don't expect choice reward if I have not yet combined into one account as neither cross 50...
Jan 14, 19, 7:18 pm
Replies: 1,372
Views: 254,441
Posted By wendySFO

Got another sorry message. This time looks like...

Got another sorry message. This time looks like it is about not eligible for choice award. I wonder why as I had 55 nights total from Marriott and SPG accounts.We're sorry.You're not yet eligible to...
Jan 10, 19, 5:54 pm
Replies: 1,372
Views: 254,441
Posted By wendySFO

Now certainly it does not make sense to continue...

Now certainly it does not make sense to continue to check as we have a target date (Jan 15) regarding when the issue will be addressed.

Though it is odd that "wrong" information was communicated....
Jan 10, 19, 1:38 am
Replies: 1,372
Views: 254,441
Posted By wendySFO

Just went to the choice benefit URL to see if...

Just went to the choice benefit URL to see if things back to normal, the previous "under maintenance" message has changed to below, nothing about extended to February 7 but says it has expired.

...
Jan 5, 19, 10:16 pm
Replies: 4,049
Views: 1,201,956
Posted By wendySFO

Have email received at booking, cancelation...

Have email received at booking, cancelation policy is 30 days.

Had a closer look of my reservation, the wording under "Redemption" in the main reservation page still says 30 days. But when click...
Jan 5, 19, 9:56 pm
Replies: 4,049
Views: 1,201,956
Posted By wendySFO

Just checked my reservation and saw the...

Just checked my reservation and saw the cancellation policy has changed to 90 days. Have never seen this before that cancellation policy changed after booking.
Dec 28, 18, 12:40 pm
Replies: 47
Views: 11,912
Posted By wendySFO

Perhaps the way to go is to deduct miles and...

Perhaps the way to go is to deduct miles and charge credit card after the upgrade, as the "goods" has not been delivered at the time of upgrade requests.

I experienced just that about 3 weeks ago...
Dec 27, 18, 11:30 pm
Replies: 1,101
Views: 335,504
Posted By wendySFO

Looks to me the system only shows available to...

Looks to me the system only shows available to checkin when there is a basic room available. That's my observation from looking for reward space at St. Regis Maldives in the past two weeks.
Dec 27, 18, 9:36 pm
Replies: 2,514
Views: 30,016
Posted By wendySFO

Stayed at Conrad Maldives twice, both times split...

Stayed at Conrad Maldives twice, both times split the nights between BV and SWV.

First time we had neighbor with young children, constant heard children cry or sounds from children played outdoor....
Dec 27, 18, 8:10 pm
Replies: 48
Views: 4,768
Posted By wendySFO

Did not pay too much attention to post count but...

Did not pay too much attention to post count but today I noticed my post count is way below my recollection (~2200? vs ~1200). Did a quick search, seems this topic brought up couple of times by...
Dec 27, 18, 4:13 pm
Replies: 1,101
Views: 335,504
Posted By wendySFO

In Marriott.com "find and reserve" page, you can...

In Marriott.com "find and reserve" page, you can enter "destination" and "date". The "date" option can be specific date or flexible date. With flexible date, you can view availability one month at a...
Showing results 1 to 25 of 1000
 

Forum Jump