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Oct 16, 20, 11:48 am
Replies: 65
Views: 4,602
Posted By MD/DC Flyer

Let's not forget that this was part of an ongoing...

Let's not forget that this was part of an ongoing credit card benefit (the Ritz card which gave the old Gold status for the first year and than for $10K spend annually).

It is not a bad move on...
Sep 17, 20, 11:17 am
Replies: 5
Views: 827
Posted By MD/DC Flyer

If you have a negative points balance due to a...

If you have a negative points balance due to a big refund, the points would not post until you'll pass to the positive point balance realm - that at least how it was explained to me when I had no...
Jul 9, 20, 5:27 am
Replies: 300
Views: 77,362
Posted By MD/DC Flyer

Finally got my report back. I have a lot of...

Finally got my report back.

I have a lot of "complaints" under the SaleForce information tab for stays I have never made. I have my suspicion on at least some of those stays (someone forgot to...
Jun 26, 20, 5:51 am
Replies: 912
Views: 212,065
Posted By MD/DC Flyer

Update: The date of the proclaimed expiration had...

Update: The date of the proclaimed expiration had passed, and incidentally it was the date when the new card arrived and was activated. No points had expired and the note about expiration vanished.
Jun 19, 20, 6:25 am
Replies: 912
Views: 212,065
Posted By MD/DC Flyer

I've just downgraded my Prestige to Reward+. As...

I've just downgraded my Prestige to Reward+. As others indicate, the Thank You Point site tells me that the points associated with the Prestige are expiring (in 6 days no less, 7 days after the...
Replies: 147
Views: 29,575
Posted By MD/DC Flyer

Just halved the cost for my Ireland trip next...

Just halved the cost for my Ireland trip next year. I assume that if and when travel will pick up the dynamic pricing will not look so great - but for now I’ll take it.
Replies: 6
Views: 787
Posted By MD/DC Flyer

Just managed to book with the chase free night...

Just managed to book with the chase free night hotel which is much higher usually than 40,000 points.

It did errored out over the weekend but it seemed to have been fixed.
Replies: 147
Views: 29,575
Posted By MD/DC Flyer

Any luck redeeming the Chase free night for a...

Any luck redeeming the Chase free night for a lowered price hotel?
May 25, 20, 6:15 am
Replies: 14
Views: 2,591
Posted By MD/DC Flyer

The cancellation was through the local office....

The cancellation was through the local office. They could do nothing about reinstating the miles.

The miles were reinstated by using the contact form on the website.

We just need to realize...
May 24, 20, 1:37 pm
Replies: 14
Views: 2,591
Posted By MD/DC Flyer

Another updated - The miles that expired at...

Another updated -

The miles that expired at the end of 2019 that were used to buy the cancelled ticket have been return to my account with expiration date of 31 December 2020.

They state they...
May 13, 20, 7:32 am
Replies: 14
Views: 2,591
Posted By MD/DC Flyer

I think I owe an update on the situation. It...

I think I owe an update on the situation.

It took couple of weeks (and a blast approach) to find a ticketing office that can and will cancel the ticket. On first pass they just voided the flights...
Apr 22, 20, 9:58 am
Replies: 546
Views: 81,575
Posted By MD/DC Flyer

I'm surprised how fast the voucher was issued - ...

I'm surprised how fast the voucher was issued -

Requested on 4/14, received 4/22 with the 20% bonus and good for 24 months.
Apr 20, 20, 2:19 pm
Replies: 546
Views: 81,575
Posted By MD/DC Flyer

Pull up your reservation with the PNR and it...

Pull up your reservation with the PNR and it would clearly show the flights are cancelled. Granted it only works if the reservation was bought with TAP. My award flights through TK just completely...
Apr 19, 20, 11:06 am
Replies: 546
Views: 81,575
Posted By MD/DC Flyer

This is what I get Which worries me.

This is what I get



Which worries me.
Apr 19, 20, 8:21 am
Replies: 546
Views: 81,575
Posted By MD/DC Flyer

Any one else getting an error when trying to find...

Any one else getting an error when trying to find out the status of a refund?
Apr 8, 20, 11:45 am
Replies: 546
Views: 81,575
Posted By MD/DC Flyer

One of my flights was finally cancelled, as...

One of my flights was finally cancelled, as expected. The rules of the voucher are not clear to me - is it to be used within one 1 year (so effectively flights can be 2 years for now), or is the...
Apr 2, 20, 5:13 am
Replies: 14
Views: 2,591
Posted By MD/DC Flyer

My TAP award flights later this month had been...

My TAP award flights later this month had been cancelled weeks ago, and the cancellation had not yet propagated to TK. The call center is completely useless (and with the VOIP issues very hard to...
Mar 31, 20, 5:03 am
Replies: 154
Views: 32,320
Posted By MD/DC Flyer

Just had my reservation at the Sheraton Lisbon...

Just had my reservation at the Sheraton Lisbon for May cancelled by the hotel as they are closed as of March 27. I was not planning on going anyway but did not cancel the reservation myself yet.
...
Mar 17, 20, 9:44 am
Replies: 4
Views: 683
Posted By MD/DC Flyer

The tickets were purchased 11 months in advance....

The tickets were purchased 11 months in advance. There is no way I'm traveling in May.

Mentally I'm ready to let them go - small expense in the grand scheme of what is going on right now.
Mar 16, 20, 3:40 pm
Replies: 4
Views: 683
Posted By MD/DC Flyer

How long for flights cancellation on star alliance to get to TK?

I have an award reserved via TK on TAP for next month. TAP cancelled all USA flights in April couple of days ago. The cancellation had not propagated to TK and the call center insist that the flight...
Mar 8, 20, 8:05 am
Replies: 2,970
Views: 411,185
Posted By MD/DC Flyer

Despite being “captive” at United hub if I want...

Despite being “captive” at United hub if I want direct flights this policy will but a halt on any future buying of tickets from United until much closer to the travel date. Sometimes even forgoing...
Mar 3, 20, 7:44 am
Replies: 5
Views: 472
Posted By MD/DC Flyer

Show price with all taxes and fees check box

I'll give credit when credit is due - noticed today that there is a new checkbox to show price with all taxes and fees on the search page.

It does make it far easier to compare prices as it does...
Feb 6, 20, 12:31 pm
Replies: 266
Views: 46,344
Posted By MD/DC Flyer

A point certificate was attached before the...

A point certificate was attached before the category change.
A FN certificate replaced the point certificate after the category change (done by phone, with an agent) - took some (but very short)...
Feb 6, 20, 9:08 am
Replies: 266
Views: 46,344
Posted By MD/DC Flyer

I did it in September. I thought it went well...

I did it in September. I thought it went well (point returned, certificate deducted, active reservation), until couple of days before the stay when everything went wrong - it took quite sometime to...
Feb 6, 20, 5:45 am
Replies: 14
Views: 1,740
Posted By MD/DC Flyer

With the recent changes to Star Alliance Lounge...

With the recent changes to Star Alliance Lounge policy for contract lounges it does not matter what they Star Alliance site says - it is up for individual airlines to set the policy.



Note that...
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