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Search: Posts Made By: olm022
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Replies: 1,208
Views: 167,096
Posted By olm022

Some examples of experience of dealing with LH...

Some examples of experience of dealing with LH rebooking:
1) KBP-MUC-GVA. One segment was cancelled, so called LH to rebook to fly from KBP four days later (as it actually better fits my schedule...
Oct 9, 20, 5:14 am
Replies: 66
Views: 12,553
Posted By olm022

I looked through T&C of the offer and I think...

I looked through T&C of the offer and I think it's destined to be a big time BS. So, here what is says:
DEFINITIONS Check-in: Date of arrival at the hotel.Member: Person who is a member of the ALL...
Aug 10, 20, 11:59 pm
Replies: 708
Views: 106,603
Posted By olm022

Thank you for the quick update. I chatted with a...

Thank you for the quick update. I chatted with a BA agent who needed to check with the supervisor if this rule also applied for non BA flights. After 20 minutes on hold, the agent came back saying...
Aug 10, 20, 12:36 am
Replies: 708
Views: 106,603
Posted By olm022

Apologies if this has been covered somewhere else...

Apologies if this has been covered somewhere else here, but I could not find... Does the "Book with Confidence" allow more than one free rebooking of flights (plus fare difference, if any) that have...
Replies: 140
Views: 21,439
Posted By olm022

Back to the topic, Ukrainian legislation does not...

Back to the topic, Ukrainian legislation does not prohibit having accounts in foreign banks or foreign currencies to residents of the country. Anyone can freely open an account in a foreign bank,...
Replies: 187
Views: 25,109
Posted By olm022

Yes, of course, Studies that do not indicate N......

Yes, of course, Studies that do not indicate N...
And of course masks "help", especially when people wear them incorrectly. I wonder how correct wearing will be enforced or punished, if incorrectly...
Replies: 187
Views: 25,109
Posted By olm022

There is actually zero evidence to support this...

There is actually zero evidence to support this thinking. If one has the virus, whether one is a-symptomatic or with a full blown collection of symptoms, mask will do nothing to protect others who do...
Replies: 187
Views: 25,109
Posted By olm022

As if wearing a mask protects one from getting...

As if wearing a mask protects one from getting infected...If a person wearing mask who is infected with COVID-19 and is still contagious sits next to you/within a 2-meter radius suddenly sneezes,...
Replies: 1,208
Views: 167,096
Posted By olm022

Clarification point

I have a ticket for LIS-BRU-GVA (same day connection) issued on 220 stock. SN cancelled its flights and asked LH to rebook. The only *A option was via FRA with a forced overnight connection. I will...
Replies: 41
Views: 7,051
Posted By olm022

So, now the flights are cancelled until 01 June...

So, now the flights are cancelled until 01 June 2020:
(from SN webpage): Given the extraordinary circumstances caused by the worldwide Coronavirus crisis, we are unfortunately obliged to extend the...
Apr 22, 20, 9:04 am
Replies: 722
Views: 109,197
Posted By olm022

A quick follow up: Of four bookings with LX and...

A quick follow up: Of four bookings with LX and LH, LH refunded one automatically (I cancelled it within a 24-hour booking window). For two bookings (one on 220 and one on 724) the chargeback worked...
Replies: 1,208
Views: 167,096
Posted By olm022

I had a flight GVA-FRA-FMO where FMO segments got...

I had a flight GVA-FRA-FMO where FMO segments got cancelled. So, I called LH support and got connected almost immediately. Got rebooked for June. But here is where the interesting case starts. The...
Mar 26, 20, 9:51 am
Replies: 722
Views: 109,197
Posted By olm022

Same here. Four claims sent. At first the agent...

Same here. Four claims sent. At first the agent said that UNFCU will not do anything as the chargeback was applicable only for goods that were not delivered. The other agent said that I need to sort...
Replies: 220
Views: 21,320
Posted By olm022

With the new LOT policy, a very positive...

With the new LOT policy, a very positive experience of rebooking using the form online. The original ticket was in O and V class and was priced at 180 EUR return. Rebooked to September for the...
Replies: 1,208
Views: 167,096
Posted By olm022

Same here. Called UNFCU and initiated charge back...

Same here. Called UNFCU and initiated charge back on my debit and credit cards. And also brought this to the attention of FOCA who responded and suggested that I lodge a formal complaint for their...
Mar 23, 20, 8:43 am
Replies: 722
Views: 109,197
Posted By olm022

Dear FTs, I was looking through T&C of SWISS and...

Dear FTs, I was looking through T&C of SWISS and this is what I have found (and screenshot, just in case):
For SWISS
Article 10:
We will refund Tickets or any unused Flight Coupons in accordance...
Mar 21, 20, 12:59 pm
Replies: 722
Views: 109,197
Posted By olm022

And the response: Dear Customer We are...

And the response:
Dear Customer

We are following the airline policy currently they have no refund on any booking even on canceled flights.

For more information about their policy we advise you...
Mar 21, 20, 12:08 pm
Replies: 722
Views: 109,197
Posted By olm022

LH cancelled my booking for 17April, so I liaised...

LH cancelled my booking for 17April, so I liaised with a travel agency that issued a ticket with a request to issue the refund. And this is what I received:
\We are sorry that your flights will not...
Jan 27, 20, 1:22 pm
Replies: 71
Views: 27,940
Posted By olm022

An interesting case: Friday, 17 January...

An interesting case: Friday, 17 January (GVA-ZRH-TXL). Flight GVA-ZRH delayed from GVA due to fog in GVA. The connection in ZRH became under 20 minutes. LX in GVA would not rebook for GVA-MUC-TXL (my...
Jan 15, 20, 4:09 pm
Replies: 11
Views: 5,152
Posted By olm022

Thank you, all, for your feedback and...

Thank you, all, for your feedback and suggestions. I called my (former) bank again only to be told now that they had located the funds and could either give me the funds in cash or transfer it to...
Jan 15, 20, 1:17 am
Replies: 11
Views: 5,152
Posted By olm022

Refund to a different credit card

Dear FTs,

I recently cancelled a a ticket that was paid with a credit card that I no longer have. I have also closed the bank account, to which the credit card was linked as I do not live in the...
Replies: 1,134
Views: 231,927
Posted By olm022

On Sunday, 10 AUG L-->C on FRA-GVA. Interesting...

On Sunday, 10 AUG L-->C on FRA-GVA. Interesting as the flight was not full in Y and a few empty seats were available in Y cabin
May 1, 19, 9:14 am
Replies: 3
Views: 755
Posted By olm022

All domestic airports, save for ODS, accept...

All domestic airports, save for ODS, accept mobile BPs. In ODS, pax must report to a check-in counter to show online boarding pass and receive BP printed copy.
Jul 23, 18, 1:22 am
Replies: 6
Views: 874
Posted By olm022

Schedule change and partial refund of the ticket

Dear FTs,

I have a single ticket CDG-MIA//FDF-ORY (one ticket number) for December 2018. CDG-MIA flight has been re-timed and now departs three hours earlier than originally booked. A call center...
Mar 5, 18, 3:05 pm
Replies: 5
Views: 633
Posted By olm022

Thank you, CWS. Now it seems to have worked. But...

Thank you, CWS. Now it seems to have worked. But the tax is 70 EUR, while MIA-FDF is 4.59 EUR???
Showing results 1 to 25 of 880
 

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