Search: Posts Made By: santydrak
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Sep 12, 19, 10:28 am
Replies: 12
Views: 834
Posted By santydrak

The Abama is probably the best one in Tenerife....

The Abama is probably the best one in Tenerife. Very good reputation at least (I live in Spain).. you should consider if the pools are heated (Iím not sure but I think that the Sheraton doesnít have...
Aug 26, 19, 9:49 pm
Replies: 5
Views: 599
Posted By santydrak

Just came back from Kauai. We were 1st timers in...

Just came back from Kauai. We were 1st timers in the island. We stayed at Courtyard for 2 nights and Marriott Kauai Resort for 1 night. We didnít mind the renovations at CY because we spent all day...
Aug 24, 19, 1:06 am
Replies: 1,043
Views: 191,521
Posted By santydrak

Resort fee - platinum replacement

So currently staying at Sheraton Waikiki...
Resort fee is 41USD including tax and includes enhanced Internet.
I politely asked to the Front Desk agent (dedicated only to Elite members) that I...
Aug 19, 19, 12:41 am
Replies: 52
Views: 11,719
Posted By santydrak

Platinum segmentation

Just wondering if someone knows what M1, X1, X3 and P6 means. I saw in a hotel restaurant where I am staying that they classify Platinum guests with these codes...
Apr 15, 19, 10:18 am
Replies: 104
Views: 7,714
Posted By santydrak

sorry I didnít specify before. I was asking when...

sorry I didnít specify before. I was asking when EXACTLY a cancellation policy was ending (what time) .. as it wasnít clear from the cancellation policy (same as OP) and that was their answer. I...
Apr 15, 19, 9:15 am
Replies: 184
Views: 10,327
Posted By santydrak

I was in JW Guanacaste some weeks ago.. nice...

I was in JW Guanacaste some weeks ago.. nice property! As Platinum member I was upgraded to a sea view room but not to a suite. There was one suite left for the entire stay. Once there, I asked...
Apr 15, 19, 8:51 am
Replies: 104
Views: 7,714
Posted By santydrak

I asked once on Twitter and this was their...

I asked once on Twitter and this was their answer:

Hello, thanks for reaching out. We just had a look at we found the cancellation policy. This says that you may cancel your reservation for no...
Feb 6, 19, 7:42 am
Replies: 489
Views: 46,990
Posted By santydrak

I can understand to set different promotions...

I can understand to set different promotions according to different marketing objectives depending on the type of behaviour... But I cannot understand to leave some members with no promotion at all. ...
Oct 29, 18, 3:22 pm
Replies: 19
Views: 1,338
Posted By santydrak

Question about LT counter

I have crossed 50 nights 2 weeks ago. I was platinum from LY so status has not changed. But I thought that the counter (number of Platinum years) should have changed (so, one more year : 2018)....
Oct 26, 18, 1:47 am
Replies: 569
Views: 43,295
Posted By santydrak

it happens to me too... itís been more than 48h...

it happens to me too...
itís been more than 48h and still have the same issue
Aug 20, 18, 9:47 am
Replies: 19
Views: 2,531
Posted By santydrak

I am in the same situation. Nights for this year...

I am in the same situation. Nights for this year in SPG are still not correct..
Aug 20, 18, 9:17 am
Replies: 140
Views: 14,466
Posted By santydrak

This is a quote from the T&C

This is a quote from the T&C
Aug 20, 18, 9:16 am
Replies: 140
Views: 14,466
Posted By santydrak

A Member with individual membership accounts in...

A Member with individual membership accounts in more than one loyalty program (e.g. the Marriott Rewards Program and the SPG Program) will not be able to link these accounts, transfer points across...
Aug 20, 18, 12:05 am
Replies: 421
Views: 37,830
Posted By santydrak

MAGC in Westin according to FD is now 500 points...

MAGC in Westin according to FD is now 500 points (of the new points)...
Aug 19, 18, 10:12 pm
Replies: 421
Views: 37,830
Posted By santydrak

Just checked-in Westin Wilow Villas in Palm...

Just checked-in Westin Wilow Villas in Palm Springs
I confirm that the marketing materials have changed.. the key card pocket mentions the benefits are available for 29 brands.. the breakfast...
Aug 19, 18, 8:52 am
Replies: 421
Views: 37,830
Posted By santydrak

Same here.. Points x3 OK Status OK ...

Same here..

Points x3 OK
Status OK
Nights Ytd Not OK. Missing 2 nights. And not knowing if number of stays are OK...

Right now in my first stay with the new program in Westin Lake Las...
Jul 29, 18, 5:29 am
Replies: 1,194
Views: 132,300
Posted By santydrak

Stay with BRG from 18 to 20 august

Hello!
I have a BRG stay starting 18th Aug and ending 20th Aug in SLS las vegas. I asked for the 2000 starpoints. Will I receive 6000 points? Any idea?
Thanks!
Jul 29, 18, 2:46 am
Replies: 421
Views: 37,830
Posted By santydrak

Amex platinum

I have just tried to transfer Amex Membership Rewards points to SPG starpoints but the link is not active (this is happening in the Spanish Membership Rewards page).

Does anyone have more info...
Jul 24, 17, 1:38 pm
Replies: 115
Views: 25,060
Posted By santydrak

Very good property (outdoor pool, inside pool,...

Very good property (outdoor pool, inside pool, beach, etc,) I was here last month for 4 nights with points (good value, 3k/night). However small recognition for plats. No upgrade at all (the hotel...
Apr 24, 17, 5:30 am
Replies: 474
Views: 99,777
Posted By santydrak

November is not a month for beach anywhere in...

November is not a month for beach anywhere in Spain, except for Canary Islands... September last month of beach & pool
Apr 24, 17, 5:27 am
Replies: 474
Views: 99,777
Posted By santydrak

From T1/T2 of the airport: Easiest way to get...

From T1/T2 of the airport: Easiest way to get here is taxi. From airport around 35Ä (but better avoiding peak hours)
if not, there is a bus to get to the city center (plaÁa Catalunya) costs around...
Mar 29, 17, 2:15 pm
Replies: 145
Views: 28,383
Posted By santydrak

I'm trying through other China Eastern e-mails. I...

I'm trying through other China Eastern e-mails. I will tell you if they help me...
Mar 27, 17, 12:22 pm
Replies: 145
Views: 28,383
Posted By santydrak

Anyone got a response from China Eastern...

Anyone got a response from China Eastern regarding the consumer password? If yes, what was the e-mail address you used? I am in the same situation and it's quite frustrating.

SPG doesn't help at...
Feb 24, 17, 11:48 am
Replies: 112
Views: 11,703
Posted By santydrak

Check-out on Sunday and just got the points right...

Check-out on Sunday and just got the points right now: base points+elite points+green choice.

Uber base points were also given within 24 hours.

I'm missing:
-2000 BRG points
-uber x5 promo...
Feb 24, 17, 11:39 am
Replies: 15
Views: 11,438
Posted By santydrak

I have a similar problem here. I sent a BRG claim...

I have a similar problem here. I sent a BRG claim form for a Design hotel because I was unable to book it through SPG website but it was bookable through expedia or other websites. The form was...
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