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Search: Posts Made By: keloutwest
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Apr 22, 21, 10:44 am
Replies: 11
Views: 1,407
Posted By keloutwest

Left company with travel credit

My company uses AMEX GBT as a booking agent, and I have a pandemic trip that was canceled about a year ago with a very large unused credit remaining on AC. I called Air Canada and they can't do...
Feb 2, 21, 9:55 pm
Feb 2, 21, 9:04 pm
Replies: 990
Views: 129,943
Posted By keloutwest

I wonder if you can clarify this because this...

I wonder if you can clarify this because this explanation is not in line with the terms and conditions, which indicates that the **stay** is eligible for the double double if some nights overlap, not...
Replies: 25
Views: 1,920
Posted By keloutwest

I guess this will be my final post on the subject...

I guess this will be my final post on the subject with my thanks for everyoneís input.

I (respectfully) think there is a bit of an attitude problem on these boards - somehow itís always the OPís...
Replies: 25
Views: 1,920
Posted By keloutwest

Thank you for conveying this so well. ...

Thank you for conveying this so well.

Appreciate everyoneís offer to weigh in on the specific issue Iím having. I donít think the situation is all that relevant to the topic of how to reach...
Replies: 25
Views: 1,920
Posted By keloutwest

Itís really a tough crowd here on flyertalk. My...

Itís really a tough crowd here on flyertalk. My post was really pointed at the fact that IHG appears to offer some of the worst customer service Iíve experienced from a hotel chain. Granted I have...
Replies: 25
Views: 1,920
Posted By keloutwest

I've clarified, thank you. I think you may be...

I've clarified, thank you. I think you may be alone in your perspective that "on shore" and "off shore" call centers are equal in the level of service they provide. Yes, there are examples of great...
Replies: 25
Views: 1,920
Posted By keloutwest

On Shore Customer Service

Shocked to find so little commentary on this. Does IHG have an on-shore (North American) call center, and if so, how does one reach it? After hitting brick walls with the off-shore agents (and...
Dec 18, 18, 10:22 pm
Replies: 971
Views: 143,173
Posted By keloutwest

I have a complicated itinerary coming up and...

I have a complicated itinerary coming up and could use some advice.

Ticket 1: UA domestic
Ticket 2: Virgin Atlantic award ticket for ANA flight to Japan (same day, no Virgin Atl metal at all,...
Jun 10, 18, 12:27 am
Replies: 1,332
Views: 272,371
Posted By keloutwest

I just experienced the D1 suite DTW-AMS a few...

I just experienced the D1 suite DTW-AMS a few days ago. I give it mixed reviews. I found the bed, which is the most important feature, very uncomfortable. There is a large gap in the seat cushions...
Jun 6, 18, 9:28 pm
Replies: 34
Views: 14,818
Posted By keloutwest

What about Economy?

Same question, but this time Austrian's website shows 0 bags on a VIE-TLV economy award ticket using UA miles. Does anyone know if award tickets in coach map to the economy light fare with no...
Apr 27, 18, 9:27 pm
Replies: 39
Views: 13,773
Posted By keloutwest

It seems to have been removed from SPG

It seems to have been removed from SPG
Dec 20, 17, 5:26 pm
Replies: 2
Views: 8,333
Posted By keloutwest

THANK YOU - I searched forever and even looked at...

THANK YOU - I searched forever and even looked at that page but didn't make it that far down. Why on earth they don't put it on the same page as the Delta mileage earning section is beyond me (in...
Dec 20, 17, 3:50 pm
Replies: 2
Views: 8,333
Posted By keloutwest

MQM earning chart for Delta flights missing?

Looking to book my first flights for 2018 under the new partner earning schedule. In trying to compare partner earning rates with Delta earning rates, I seem to be unable to figure out how many MQMs...
Nov 3, 17, 10:52 pm
Replies: 19
Views: 4,458
Posted By keloutwest

Folks letís re-read the original post. Itís...

Folks letís re-read the original post. Itís simply a data point on a devaluation on a US-Canada route that now costs more than it did prior to Nov 1. Perhaps itís now that connections cost more...
Nov 3, 17, 4:33 pm
Replies: 19
Views: 4,458
Posted By keloutwest

Well then what we're seeing is that they're not...

Well then what we're seeing is that they're not using the same regions anymore, or there are new intra-regional variances. I have been searching for flights daily over the past 3 weeks from the...
Nov 3, 17, 4:06 pm
Replies: 19
Views: 4,458
Posted By keloutwest

SkyMiles Devaluation - Nov 1, 2017

US-Canada 1 way "Low" Level:

Coach - Up from 12,500 (or even lower in some cases) to minimum 15,000

First class is now minimum 30,000, up from 25,000.

I'll let others go through the rest...
Nov 3, 17, 4:00 pm
Replies: 43
Views: 6,996
Posted By keloutwest

US-Canada 1- way in First Class is now minimum...

US-Canada 1- way in First Class is now minimum 30,000 miles, up from 25,000. Grr.
Jul 17, 17, 10:03 pm
Replies: 26
Views: 4,800
Posted By keloutwest

Good counterpoint, and perhaps I shouldn't have...

Good counterpoint, and perhaps I shouldn't have generalized the way I did. But you did miss the salient quote in the article you cited: "Delta substantially improved its reliability in recent years...
Jul 17, 17, 9:48 pm
Replies: 20
Views: 4,330
Posted By keloutwest

I would call and try to get placed on a different...

I would call and try to get placed on a different airline in F for the same number of miles, even if it requires a routing change. You could also try a routing change on UA metal in F if there is...
Jul 15, 17, 11:20 am
Replies: 26
Views: 4,800
Posted By keloutwest

If you don't think United should have to recover...

If you don't think United should have to recover from a weather issue 24-48 hours later, you've obviously not experienced Delta's service levels. There needs to be sufficiently flexible and...
Jul 15, 17, 11:11 am
Replies: 2
Views: 592
Posted By keloutwest

Having lots of trouble with correct points posting

For years I've been a Marriott Platinum, struggling to get to 75 nights. This year I decided to switch completely to SPG since I can easily get to 50 nights. However, in comparing my experiences at...
Jul 15, 17, 10:55 am
Replies: 26
Views: 4,800
Posted By keloutwest

I'm sorry but there has to be a limit to when...

I'm sorry but there has to be a limit to when weather in a different city hours earlier still counts as "weather" and not "operational". This sounds operational to me. OP's son's friend is entitled...
Apr 22, 17, 11:30 am
Replies: 31
Views: 12,545
Posted By keloutwest

Possible to buy new Alessi for Delta tableware?

Moving to a new place and need to purchase tableware. I thought it could be cool to try to buy the new Alessi collection that Delta is rolling out this month. However, I can't seem to find it...
Mar 24, 17, 7:17 pm
Replies: 12
Views: 2,225
Posted By keloutwest

Another IT meltdown?

Website is down with a message that they're having trouble with web and mobile and to call if you need to book/change or go to airport if you need to check in.

App can't log in nor can you search...
Showing results 1 to 25 of 1000
 

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