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Apr 22, 19, 10:33 am
Replies: 7
Views: 862
Posted By grant2112

As another poster suggested, you might want to do...

As another poster suggested, you might want to do a visa on arrival approach as an insurance policy. That will, unfortunately, require you to hire one of many services (advertising online - I've used...
Apr 16, 19, 5:03 am
Replies: 994
Views: 245,404
Posted By grant2112

Yes, I've had the exact same issue the last few...

Yes, I've had the exact same issue the last few days, including the new look and feel of the SAUA "success" screens. BR opened up award space on 13 April for my flight on 17 April (xxx-TPE-LAX)....
Mar 6, 19, 7:02 pm
Replies: 1,023
Views: 297,139
Posted By grant2112

Thoughts on PP from UA869 in early March. Seat...

Thoughts on PP from UA869 in early March. Seat 21A. Over the last 60 days have flown UA869 or UA862 in Polaris, PP, and E+. I'm a regular TPAC flyer on BR in Royal Laurel and sometimes in Premium...
Replies: 2
Views: 1,101
Posted By grant2112

Row 13 does recline. Row 12 does not. I've flown...

Row 13 does recline. Row 12 does not. I've flown their A320 several times but don't recall the legroom situation in Row 1 - although Row 13 will have significantly more legroom than Row 1.
Forum: Star Alliance
Mar 28, 17, 9:53 pm
Replies: 6
Views: 1,243
Posted By grant2112

As of last month it would appear that EVA was...

As of last month it would appear that EVA was still using married segment logic that kept me from completing a SAUA for the TPAC segment of a xxx-TPE-LAX ticket. Immediately cancelled that ticket and...
Replies: 3
Views: 2,045
Posted By grant2112

Air Macau's FFP is Phoenix Miles, which is the...

Air Macau's FFP is Phoenix Miles, which is the same as Air China (CA) - presumably given Air China's ownership stake in Air Macau. Hence you can accrue Phoenix Miles for all NX flights assuming...
Apr 8, 16, 10:00 am
Replies: 293
Views: 69,973
Posted By grant2112

SAUA only upgrades one segment at a time. In the...

SAUA only upgrades one segment at a time. In the context of EVA only releasing award/upgrade inventory at T-14 it is normal to upgrade your outbound flight first and then when space opens up you...
Jan 14, 16, 7:06 pm
Replies: 9
Views: 2,583
Posted By grant2112

I've you've got checked bags then an express pass...

I've you've got checked bags then an express pass wouldn't even be relevant (if such a thing even existed). The wait for checked bags to be delivered to the immigration bag pick-up area can be...
Dec 23, 15, 7:55 pm
Replies: 3
Views: 1,620
Posted By grant2112

I know you're active on EVA discussions - as am...

I know you're active on EVA discussions - as am I. I've purchased a few of the EVA model airplanes that are in the duty free catalog (purchases made while in the air, rather than for home delivery)....
Dec 4, 15, 12:43 pm
Replies: 7
Views: 1,484
Posted By grant2112

You will receive mileage credit based on the B...

You will receive mileage credit based on the B fare (even though you upgraded to Z) to UA or OZ.

When booking the B fare (and then flying under Z) I include my UA information and have never had a...
Dec 4, 15, 11:23 am
Replies: 162
Views: 39,283
Posted By grant2112

Semi-successful RL upgrade experience

Next week need to fly LAX-TPE-MFM and per KVS and UA's award search, BR15 had Royal Laurel availability on 8 December. Most other days next week only had availability on BR11 - the afternoon flight...
Oct 4, 15, 10:12 pm
Replies: 162
Views: 39,283
Posted By grant2112

I have not yet had the opportunity to try this...

I have not yet had the opportunity to try this procedure, but I will give it a go next time I go TPAC in late November. Will report back here with results.
Oct 4, 15, 7:48 pm
Replies: 162
Views: 39,283
Posted By grant2112

bocastephen - very helpful, thank you! The...

bocastephen - very helpful, thank you! The behind-the-scenes technical knowledge of how ticketing works is way beyond my pay grade.
Oct 2, 15, 3:05 am
Replies: 162
Views: 39,283
Posted By grant2112

dvrhsl - I'm confused. If the first agent...

dvrhsl - I'm confused. If the first agent unmarried the ticket, then why the need for agents #2 through 4? Or did the first agent simply say they would unmarry the ticket but then never followed...
Sep 30, 15, 12:09 am
Replies: 162
Views: 39,283
Posted By grant2112

Are you saying that the 4th agent WAS willing and...

Are you saying that the 4th agent WAS willing and able to unmarry the segment? That would be good news. I have had no such luck.
Sep 22, 15, 5:46 am
Replies: 162
Views: 39,283
Posted By grant2112

What you're probably encountering is the married...

What you're probably encountering is the married segments issue that many of us have seemingly butted heads against recently. How to solve is to get EVA to "unmarry" the segments. It isn't clear how...
Aug 30, 15, 12:14 am
Replies: 65
Views: 149,245
Posted By grant2112

My experience is that on shorter routes (i.e....

My experience is that on shorter routes (i.e. intra-Asia to TPE) there is the possibility of getting bumped up one cabin.

On two occasions I have had a free upgrade with full-fare Y ticket from...
Aug 27, 15, 4:41 am
Replies: 8
Views: 1,900
Posted By grant2112

It is important to note that you'll be staying in...

It is important to note that you'll be staying in the Cotai area of Macau, which doesn't have tourism hot spots (other than casinos). For the most part, all of the tourism spots are on the Macau...
Aug 26, 15, 8:43 pm
Replies: 242
Views: 48,674
Posted By grant2112

Just to be clear, you are booked in EVA fare...

Just to be clear, you are booked in EVA fare class Y, B, or K, right? Otherwise you can't apply for a SAUA.

Seems like you are doing the right thing. As far as I think many of us have tried to...
Aug 25, 15, 9:54 pm
Replies: 242
Views: 48,674
Posted By grant2112

Yeah, UA customer service definitely leaves...

Yeah, UA customer service definitely leaves something to be desired. As far as changing to another *A partner, I don't know what to recommend.

The bottom line is that while UA's IT seems woeful...
Aug 25, 15, 7:57 pm
Replies: 242
Views: 48,674
Posted By grant2112

That is my understanding. Other than my last trip...

That is my understanding. Other than my last trip that was complicated due to the married segments issue, I have had a 100% success rating in using UA miles to upgrade when KVS is showing award space...
Aug 25, 15, 7:35 pm
Replies: 242
Views: 48,674
Posted By grant2112

KVS showing award availability for both RL and...

KVS showing award availability for both RL and Economy classes for all three TPE-LAX flights today (26 August). BR12, BR2, and BR16. When I tweak KVS for 6 seats, it is still showing all three...
Aug 23, 15, 8:11 pm
Replies: 242
Views: 48,674
Posted By grant2112

That's right... if UA award space is available...

That's right... if UA award space is available then SAUA is most definitely available. They are from the same booking class, which I believe is "I".
Aug 23, 15, 7:28 pm
Replies: 242
Views: 48,674
Posted By grant2112

Thank you for keeping us updated - and for doing...

Thank you for keeping us updated - and for doing all of this tedious legwork. You're definitely only requesting one segment, so perhaps this does go right back to the married segment logic that EVA...
Aug 21, 15, 7:00 pm
Replies: 242
Views: 48,674
Posted By grant2112

100% untrue! Terrible information provided to you...

100% untrue! Terrible information provided to you by the TA. Feels like TA was probably trying to be helpful but in the process only served to confuse. I have processed dozens of SAUAs and not once...
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