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Jan 23, 17, 9:22 pm
Replies: 451
Views: 43,291
Posted By denizenxix

We'll probably use the flight vouchers. AF...

We'll probably use the flight vouchers.

AF never explicitly admitted wrongdoing but tbh that's not what I was looking for from them, more an acknowledgment that situation could've been handled...
Jan 23, 17, 8:34 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Thumbs up Thanks for opening thread O2K. After a...

Thanks for opening thread O2K.

After a couple of exchanges with AF Customer Service, AF have given me, my wife and 2 kids each an electronic voucher worth EUR 800 for future travel or an EUR 600...
Jan 7, 17, 3:26 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Really?!? Have we been reading the same thread?...

Really?!? Have we been reading the same thread? They're some very committed voices here that made it abundantly clear that they KNEW, not thought, that I screwed up. The message from Home Affairs...
Jan 7, 17, 9:45 am
Replies: 451
Views: 43,291
Posted By denizenxix

How did telling everyone here I was wrong about...

How did telling everyone here I was wrong about my interpretation of the ZA laws help me?
Jan 6, 17, 7:11 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Can we please stop referring to what the Embassy...

Can we please stop referring to what the Embassy in DC said about requiring birth certificates - the person who responded to the email was flat out wrong and may not have clearly understood the...
Jan 6, 17, 3:26 am
Replies: 451
Views: 43,291
Posted By denizenxix

Only, as others have already stated, one of the...

Only, as others have already stated, one of the adults in my party could have gone through immigration without requiring birth certificates and entered ZA to claim the bags and recheck them to final...
Jan 5, 17, 7:30 am
Replies: 451
Views: 43,291
Posted By denizenxix

Air France's response to me: Dear Mr. X, ...

Air France's response to me:

Dear Mr. X,

Thank you for your message regarding your planned journey with us from London to Johannesburg via Paris on 20 December 2016.

I am very sorry to learn...
Jan 5, 17, 12:09 am
Replies: 451
Views: 43,291
Posted By denizenxix

Leaving HRE to return to the US, again two...

Leaving HRE to return to the US, again two separate tickets, and SAA at checkin tagged our bags back to US and didn't raise any question about requiring birth certificates for our kids. SAA is ZA's...
Jan 4, 17, 4:34 am
Replies: 451
Views: 43,291
Posted By denizenxix

The definitive authority here would not be be the...

The definitive authority here would not be be the Embassy but the Dept of Home Affairs and they say "No supporting documents will be required in the case of minors in direct transit at an...
Jan 4, 17, 4:05 am
Replies: 451
Views: 43,291
Posted By denizenxix

We were denied boarding in T4 and AF agent told...

We were denied boarding in T4 and AF agent told us we had to go to Delta desk in T3 to get issue resolved. You may need to verify, but DL and VS have shared facilities at T3 and by the time we...
Jan 4, 17, 3:54 am
Replies: 451
Views: 43,291
Posted By denizenxix

Others have already pointed this out but you're...

Others have already pointed this out but you're wrong here; when you deboard the plane in JNB you either go right to enter the country via immigration or left if you're in transit. There are no...
Jan 4, 17, 3:30 am
Replies: 451
Views: 43,291
Posted By denizenxix

We didn't spend anything on new tickets to JNB;...

We didn't spend anything on new tickets to JNB; VS got on the phone with DL Atlanta and they managed to get us on VS601 LHR - JNB the following day. We called SAA and were able to change our tickets...
Jan 3, 17, 8:48 pm
Replies: 451
Views: 43,291
Posted By denizenxix

The law took effect on June 1, 2015 - my wife,...

The law took effect on June 1, 2015 - my wife, two kids and I were actually in South Africa in December 2014 and at the time birth certificates were not required for entry into ZA.
Jan 3, 17, 8:40 pm
Replies: 451
Views: 43,291
Posted By denizenxix

I've presented my case to AF and will update the...

I've presented my case to AF and will update the thread as soon as i hear something.
Jan 2, 17, 5:23 pm
Replies: 451
Views: 43,291
Posted By denizenxix

What exactly is a transit passenger? One...

What exactly is a transit passenger? One definition I found on Google confirms what I've always known to be the definition: "A transit passenger is a passenger who stops over for no more than 24...
Jan 2, 17, 5:04 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Thank you for the feedback. If I understand you...

Thank you for the feedback. If I understand you correctly, I didn't have PDFs of the birth certificates "just in case" we were required to have them to transit ZA, I've had copies off both on my...
Jan 2, 17, 8:39 am
Replies: 451
Views: 43,291
Posted By denizenxix

Erik123, I actually had copies of the birth...

Erik123, I actually had copies of the birth certificates on my laptop which AF gate agent said was unacceptable as they were not original hard copies. To be clear, I keep these document copies along...
Jan 1, 17, 11:36 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Thanks Widgets. Both DL and SAA have direct...

Thanks Widgets.

Both DL and SAA have direct flights from US to JNB. The quickest way to get to HRE from East Coast US is via SAA (JFK - JNB - HRE); if you want to make the same journey on DL you...
Jan 1, 17, 10:38 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Between 2010 and 2015, I flew to HRE via JNB (ATL...

Between 2010 and 2015, I flew to HRE via JNB (ATL - JNB on DL) an average of 6 times a year and each and every time Delta tagged my bags through to HRE, so for me to have my bags tagged to HRE wasn't...
Dec 31, 16, 7:08 pm
Replies: 451
Views: 43,291
Posted By denizenxix

As far as DL was concerned HRE was my final...

As far as DL was concerned HRE was my final destination and we had all the necessary documentation required to get us there, if we didn't they wouldn't have allowed us to board the flight from JFK. ...
Dec 31, 16, 6:25 pm
Replies: 451
Views: 43,291
Posted By denizenxix

Princeville, I was indeed aware of the birth...

Princeville, I was indeed aware of the birth certificate requirement and as imprudent as it seems my policy has always been to only carry the documentation required for a specific trip and for 20+...
Dec 31, 16, 5:51 pm
Replies: 451
Views: 43,291
Posted By denizenxix

^ Delta checked our bags all the way through...

^

Delta checked our bags all the way through to HRE.
Dec 31, 16, 6:00 am
Replies: 451
Views: 43,291
Posted By denizenxix

davetravels thanks for the feedback and skyteam...

davetravels thanks for the feedback and skyteam link. The question of jurisdiction is one I've had too but my understanding was that all Skyteam related issues for US residents are handled by Delta....
Dec 31, 16, 5:50 am
Replies: 451
Views: 43,291
Posted By denizenxix

If the definition of "connection" is that it has...

If the definition of "connection" is that it has to be on the same itinerary then I suppose you could make a technical argument that Air France could only see as far as JNB. Fact remains that Delta...
Dec 31, 16, 3:55 am
Replies: 451
Views: 43,291
Posted By denizenxix

Documentation problem, family of 4 Involuntarily Denied Boarding

OUTBOUND (All 4 passengers holders of US passports):
First Itinerary: JFK – LHR – CDG – JNB (Delta/Air France)
Second Itinerary: JNB – HRE (South African Airways)

My wife, two young kids and...
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