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Search: Posts Made By: SFOTraveler1984
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Today, 12:12 pm
Replies: 52
Views: 2,380
Posted By SFOTraveler1984

Yes this is exactly the issue! See my post...

Yes this is exactly the issue! See my post (https://www.flyertalk.com/forum/32254010-post18.html) 18 in this thread.
Yesterday, 5:38 am
Replies: 52
Views: 2,380
Posted By SFOTraveler1984

As I said before, I really appreciate the...

As I said before, I really appreciate the decision to extend everyone's membership by 6 months - but I am amazed how badly this was implemented.
I work in IT and in every good organization, you...
Apr 1, 20, 9:21 am
Replies: 52
Views: 2,380
Posted By SFOTraveler1984

Thanks - I think you are right. This behavior can...

Thanks - I think you are right. This behavior can also only be observed with one of the two people in the family account. So not a general issue.
Apr 1, 20, 8:48 am
Replies: 52
Views: 2,380
Posted By SFOTraveler1984

OK, I just understood what happened here... So...

OK, I just understood what happened here...
So by extending the membership date by 6 months from 04/21 to 10/21, they basically moved the membership years too.
So while the first membership year...
Apr 1, 20, 8:21 am
Replies: 52
Views: 2,380
Posted By SFOTraveler1984

I am thankful to TK that they extended the status...

I am thankful to TK that they extended the status for everyone by 6 months. This is a really nice gesture.
However, I think they screwed up the status miles.

I have a family account. My...
Mar 31, 20, 11:55 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

When you requested the voucher, you should have...

When you requested the voucher, you should have received a confirmation email. That email includes a link to your ticket in zen desk.
Mar 30, 20, 6:51 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

No idea in which order they process the requests....

No idea in which order they process the requests.
I have requested my voucher 21 days ago (for a flight in April which has been cancelled). Zendesk shows the ticket as "open". I called the hotline...
Mar 28, 20, 2:38 am
Replies: 186
Views: 19,140
Posted By SFOTraveler1984

Same for me, booking immediately cancelled and...

Same for me, booking immediately cancelled and cannot be accessed in MMB anymore. No voucher yet.
Mar 28, 20, 2:37 am
Replies: 5
Views: 471
Posted By SFOTraveler1984

Do all the flights show as "confirmed" (not just...

Do all the flights show as "confirmed" (not just the overall trip)?
I had the same thing and some flights had the status "confirmed", some "non-confirmed".
Definitely a good opportunity to ask for...
Mar 24, 20, 8:08 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

And will the 10% added value offer be made for...

And will the 10% added value offer be made for all vouchers issued as of now, even though they were requested weeks ago?
Mar 24, 20, 6:36 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

Same here, I can see my open ticket in Qatar's...

Same here, I can see my open ticket in Qatar's ZenDesk, but no update for 17 days now..
Mar 12, 20, 6:17 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

Thank you very much! Not the document I received,...

Thank you very much! Not the document I received, they just sent me the original ticket ... :-/
Mar 12, 20, 5:30 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

I did the same yesterday: Called, asked for a...

I did the same yesterday: Called, asked for a voucher. After a lot of typing, the agent said the voucher should be sent via email in the next 2 days. Later on I got an email with an attachment that...
Mar 11, 20, 10:13 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

I have been waiting for my voucher for almost a...

I have been waiting for my voucher for almost a week now. Also want to use that voucher to book a new ticket to an alternative destination.
Does anyone have any experience how long it will take QR...
Mar 9, 20, 2:09 pm
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

Yes, this is usually how these things work

Yes, this is usually how these things work
Mar 9, 20, 2:49 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

That's exactly what I did for my booking. I then...

That's exactly what I did for my booking. I then called the Doha customer support hotline and the agent confirmed that they have received the request. However, due to current workload, issuing the...
Mar 7, 20, 6:56 am
Replies: 249
Views: 29,341
Posted By SFOTraveler1984

Has anyone actually received the voucher? I...

Has anyone actually received the voucher? I cancelled a flight to China 4 hours ago. In MMB the overall trip still shows as "confirmed" but the segments are all cancelled.
I just called again and...
Mar 1, 20, 12:51 pm
Replies: 731
Views: 137,395
Posted By SFOTraveler1984

Does anyone have any experience what happens with...

Does anyone have any experience what happens with an OTA booking in case of a schedule change? I assume the upgrade sticks, but would the OTA try to confirm the change (which may lead to a...
Feb 29, 20, 4:29 am
Replies: 48
Views: 8,339
Posted By SFOTraveler1984

Does anyone have any experience with first...

Does anyone have any experience with first upgrading a flight to business class and then downgrading again to economy? Is that possible and will I get the miles back? Is there any fee for that?...
Feb 17, 20, 3:56 am
Replies: 8
Views: 640
Posted By SFOTraveler1984

Yep, same here... I also had my adventures with...

Yep, same here... I also had my adventures with this ;) The question is just if the married segment logic on TK is really "mastering to perfection" or "total randomness" ;)
Feb 17, 20, 2:45 am
Replies: 6
Views: 860
Posted By SFOTraveler1984

Hm, the only true inflight announcements I recall...

Hm, the only true inflight announcements I recall are the recorded announcements to fasten seat belts. These announcements in Turkish and English are played every time the seat belt sign is switched...
Jan 25, 20, 5:05 am
Replies: 731
Views: 137,395
Posted By SFOTraveler1984

But so far I think everybody has confirmed they...

But so far I think everybody has confirmed they were able to travel in business class despite not confirming the schedule changes, correct?
Jan 20, 20, 10:43 am
Replies: 731
Views: 137,395
Posted By SFOTraveler1984

No recent changes. First part of your post is...

No recent changes. First part of your post is correct.
Jan 19, 20, 4:35 am
Replies: 731
Views: 137,395
Posted By SFOTraveler1984

That is true, my thoughts were just around...

That is true, my thoughts were just around whether I go with Star Alliance in the future just to retain ELITE (i.e. Star Gold) and otherwise enjoy some new "freedom" of not forcing myself to pursue...
Jan 19, 20, 4:31 am
Replies: 731
Views: 137,395
Posted By SFOTraveler1984

Thanks! Just to clarify, the issue wasn't around...

Thanks! Just to clarify, the issue wasn't around availability for the upgrade, the issue was that initially the agents said they see 2 vouchers in my account. However, when they wanted to actually...
Showing results 1 to 25 of 412
 

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