Search: Posts Made By: benolaa
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Sep 19, 19, 10:24 pm
Replies: 68
Views: 9,957
Posted By benolaa

In this case it does. Can you imagine if on your...

In this case it does. Can you imagine if on your regular statement they removed the ability to export the transactions as well as no longer being able to connect with quickbooks to download...
Sep 18, 19, 11:43 pm
Replies: 68
Views: 9,957
Posted By benolaa

I got back a form letter basically they claim...

I got back a form letter basically they claim this is an upgrade and everything is great. Did anyone else notice the way they now account for points is based on each transaction if they round up or...
Aug 28, 19, 3:51 pm
Replies: 68
Views: 9,957
Posted By benolaa

CFPB

I would strongly recommend everyone file a CFPB complaint against Amex as the new system does not allow reconciliation as such they can take and remove points without letting us know:...
Aug 7, 19, 9:38 pm
Replies: 68
Views: 9,957
Posted By benolaa

Terrible New MR Summary

Amex has changed their MR summary. It shows every single item instead of just lumping the monthly items. It also does not properly account for corporate cards and has removed the excel export...
Apr 17, 19, 9:20 am
Replies: 80
Views: 59,071
Posted By benolaa

AA vs Delta

DL first class:
Greeted by name at boarding and on board, offered pre departure beverage + bottle of water, pillow and blanket, inflight entertainment, consistent gogo wifi.

AA first class:
No...
Mar 31, 19, 12:48 pm
Replies: 25
Views: 5,570
Posted By benolaa

Jetblue: Great Airline. Horrible Website!

Jetblue's website is beyond terrible. It takes 3-4 attempts to login and during the session will get logged out and ask for passwords again. The website is beyond slow. Can't change reservations...
Aug 20, 18, 11:02 pm
Replies: 3,849
Views: 755,474
Posted By benolaa

Mine are gone. They show in the activity but, my...

Mine are gone. They show in the activity but, my nights for this year dropped 10 nights as I have both business and personal.
Jul 22, 18, 1:39 am
Replies: 190
Views: 31,356
Posted By benolaa

Anyone have an update?

Anyone have an update?
May 25, 18, 12:19 pm
Replies: 273
Views: 38,687
Posted By benolaa

Thumbs down Hold times out of control

Has anyone else been experiencing call center issues. My call used to be answered within a few minutes as a platinum and I now seem to average about 25 min with my latest call exceeding 45 minutes. ...
May 26, 17, 2:56 pm
Replies: 6
Views: 1,396
Posted By benolaa

They could limit to GS on YB fare or First Class...

They could limit to GS on YB fare or First Class to entice higher spend and alleviate some of the crowding on the United Club.
May 26, 17, 11:50 am
Replies: 6
Views: 1,396
Posted By benolaa

GS / Polaris Lounge

With AA now giving Concierge Key access to Flagship lounges will UA open Polaris lounges to GS?
Mar 9, 17, 3:15 pm
Replies: 5
Views: 1,156
Posted By benolaa

EWR-HKG swapped to 4 class plane

EWR-HKG swapped to a 4 class plane. They are not selling first class. How can I book the first class seat. Will they sell it at the airport? Anyone have experience?
Dec 11, 14, 9:56 am
Replies: 96
Views: 9,568
Posted By benolaa

MODS - time to change the title. My guess is...

MODS - time to change the title. My guess is that Amex paid Delta what they wanted to move forward.
Oct 1, 14, 7:44 am
Replies: 96
Views: 9,568
Posted By benolaa

Thumbs down RESCINDED! Major change, you can only transfer 250k MR points per calendar year to DL

So much for Amex last US Partner:


Notice of Change to the Membership Rewards Program

Delta SkyMiles Program Transfer Allowance

Effective January 1, 2015 Delta is making a program-wide...
Mar 18, 14, 10:15 pm
Replies: 27
Views: 3,121
Posted By benolaa

Wow 12 crappy seats to 8 tighter crappier seats. ...

Wow 12 crappy seats to 8 tighter crappier seats. This is what happens when an airline wont let their CEO sit in first.
Mar 13, 14, 9:35 pm
Replies: 27
Views: 3,121
Posted By benolaa

That's not what I am referring to. F is being...

That's not what I am referring to. F is being changed to 8 seats from the current 12 and there is 1 747 currently flying with the new seat. I was hoping someone has seen it.
Mar 13, 14, 2:46 pm
Replies: 27
Views: 3,121
Posted By benolaa

New First

There is a 747 flying with only 8 seats on the seat map. Has anyone seen it?
Forum: TravelBuzz
Feb 6, 14, 1:27 am
Replies: 12
Views: 2,265
Posted By benolaa

Nothing elitist about this statement when flying...

Nothing elitist about this statement when flying first you pay more and expect one thing and in coach your service level expectations are completely different. I am just sick of FA hiding behind the...
Forum: TravelBuzz
Feb 5, 14, 5:26 pm
Replies: 12
Views: 2,265
Posted By benolaa

Can one predict the level of FA service within minutes of boarding?

I feel that within the first 2 minutes of boarding you know exactly what kind of crew you will have for the entire flight. When the FA does not take a jacket, or pre-departure beverage you know they...
Jan 18, 14, 5:39 pm
Replies: 129
Views: 21,181
Posted By benolaa

I am looking forward to this!

I am looking forward to this!
Jan 13, 14, 10:45 pm
Replies: 786
Views: 166,431
Posted By benolaa

It seems the Ambassador line does not work late...

It seems the Ambassador line does not work late night there is 2 minutes hold music and then it transfers to the Platinum desk.
Dec 20, 13, 3:10 am
Replies: 51
Views: 8,869
Posted By benolaa

Temperature control at the seat for the vents. ...

Temperature control at the seat for the vents. Everyone always complains about temperature. If you could set your own that would be a game changer.
Oct 30, 13, 11:08 pm
Replies: 905
Views: 106,366
Posted By benolaa

Wow this is terrible. I constantly set alerts...

Wow this is terrible. I constantly set alerts and relax instead of having to check everyday. United please find a way to work with EF and fix this.
Jul 25, 13, 2:37 pm
Replies: 327
Views: 48,973
Posted By benolaa

The website has now been changed to lifetime. I...

The website has now been changed to lifetime. I feel much better!
Replies: 39
Views: 5,065
Posted By benolaa

I tried both the US and Paris and while they...

I tried both the US and Paris and while they cannot point to anywhere on the website that shows that non-elites are not allowed to book first they simply claim its the rule. As its not in any of the...
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