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Search: Posts Made By: sfogate
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May 9, 19, 11:35 am
Replies: 366
Views: 186,769
Posted By sfogate

The aircraft only has 30 business seats.

The aircraft only has 30 business seats.
May 9, 19, 11:19 am
Replies: 30
Views: 5,167
Posted By sfogate

The UC agent made a major error by booking you...

The UC agent made a major error by booking you into an F seat when you were only holding a Y ticket. Someone corrected this error.
Jul 6, 14, 1:24 pm
Replies: 99
Views: 8,054
Posted By sfogate

Was she checked into her new flight? If she was...

Was she checked into her new flight? If she was at the new gate prior to 15 minutes before departure then the gate agent screwed up.
May 10, 14, 1:30 am
Replies: 4,439
Views: 451,963
Posted By sfogate

SDC is available to anyone at their connecting...

SDC is available to anyone at their connecting city.

If you want to SDC at your originating city there is a fee., except for certain elite status.
Jan 18, 14, 12:25 pm
Replies: 74
Views: 8,752
Posted By sfogate

Do any of you, when experiencing situations...

Do any of you, when experiencing situations similar to the OPs, question the FAs regarding their lack of service? If so, what has the response been?

I'm not advocating a confrontation between you...
Jan 6, 14, 11:16 am
Replies: 23
Views: 4,793
Posted By sfogate

As a sCO gate agent (before the unions) every...

As a sCO gate agent (before the unions) every gate agent was trained to drive a jetway. All of our mechanics could and on occasion would also be pressed into duty to drive one. Several of our rampers...
Dec 24, 13, 6:07 pm
Replies: 2,250
Views: 466,073
Posted By sfogate

Makes it easier to remove when the overstuff bag...

Makes it easier to remove when the overstuff bag gets stuck. :D

Just to let you know we had FAA auditing us regarding our carry on rules last week.
Dec 17, 13, 12:00 pm
Replies: 302
Views: 52,077
Posted By sfogate

This is a welcome change from someone on the...

This is a welcome change from someone on the other side of the counter. We can control the flying experience and parent expectations when it's a non-stop flight. Too many issues with connecting...
Dec 15, 13, 10:32 pm
Replies: 34
Views: 7,576
Posted By sfogate

sCO agents (in SFO) were only allowed to hand in...

sCO agents (in SFO) were only allowed to hand in a written vacation bid. As for bidding our work schedules we had three options: bid in person, phone in or submit a written bid.

By the way, we...
Nov 25, 13, 9:21 pm
Replies: 81
Views: 10,510
Posted By sfogate

Standard practice is for the local station to...

Standard practice is for the local station to take a damaged bag claim and make the customer whole. It is important that the agent sees the bag damage.

I have worked in our baggage department for...
Nov 20, 13, 8:45 pm
Replies: 2,250
Views: 466,073
Posted By sfogate

You're welcome. I would allow a blueprint or...

You're welcome.

I would allow a blueprint or poster tube to be a carry-on.
Nov 20, 13, 4:07 pm
Replies: 2,250
Views: 466,073
Posted By sfogate

People with disabilities fall under a different...

People with disabilities fall under a different category.

I would have no issue allowing a blueprint tube to be carried on board as long as it fit.
Nov 20, 13, 12:32 am
Replies: 2,250
Views: 466,073
Posted By sfogate

I truly give up. I have no wish to argue or...

I truly give up.

I have no wish to argue or prove a point. For those of you that follow the rules and guidelines, thank you.
Nov 19, 13, 10:38 pm
Replies: 2,250
Views: 466,073
Posted By sfogate

If only it was that easy. I've had to move items...

If only it was that easy. I've had to move items that were placed under someone else's seat-in-front-of-them, because the owner of that item didn't want it in front of him!



You need to...
Nov 19, 13, 5:41 pm
Replies: 2,250
Views: 466,073
Posted By sfogate

Please remember that there is not enough overhead...

Please remember that there is not enough overhead space for everyone that has a carry on unless you are flying on a 747, and in some markets those planes can run out of space.

We have not been...
Aug 11, 13, 5:50 pm
Replies: 23
Views: 5,053
Posted By sfogate

I believe the Montreal Convention only applies to...

I believe the Montreal Convention only applies to tickets with international segments. It's been several years since I worked in the Baggage Service department.
Aug 11, 13, 5:43 pm
Replies: 95
Views: 21,508
Posted By sfogate

LOL....I think some people believe the name on...

LOL....I think some people believe the name on the side of the plane represents everything that can go wrong with a merger. ;)



The Globe was selected by Hollis Harris as CO's new branding....
Jul 31, 13, 9:57 pm
Replies: 823
Views: 186,126
Posted By sfogate

We are not given discretion to disregard the UG...

We are not given discretion to disregard the UG policy.
Jul 30, 13, 4:47 pm
Replies: 823
Views: 186,126
Posted By sfogate

Perhaps the military person was 'gifted' the...

Perhaps the military person was 'gifted' the upgrade by the next person on the UG list.

Perhaps the hand shake was a thank you for your service hand shake.

Since this upgrade bothers you then...
Jul 25, 13, 1:49 am
Replies: 174
Views: 20,832
Posted By sfogate

I was only correcting the statements that have...

I was only correcting the statements that have been posted in error (as to what Jeff said) within this thread and by the IAM, the union.

I am not the author of the petition nor will I sign it. I...
Jul 24, 13, 10:41 pm
Replies: 174
Views: 20,832
Posted By sfogate

Jeff made the following statements to Congress,...

Jeff made the following statements to Congress, "the merger will have minimal effect on the employees" and "we do not expect any significant decrease in front line jobs".
Jul 15, 13, 11:08 am
Replies: 245
Views: 19,056
Posted By sfogate

No gate agent wants to be in the position of...

No gate agent wants to be in the position of dealing with displacing an E+ customer last minute. The only "good" thing is that this was a short flight and with enough ETC money, it is often easy to...
Jun 30, 13, 12:28 am
Replies: 15
Views: 4,479
Posted By sfogate

Not an error :rolleyes: 15 psgrs booked 8...

Not an error :rolleyes:

15 psgrs booked
8 psgrs have been upgraded
----------------------------------
23 have checked in (15+8=23)
1 seat open
-----------------------------------

24...
Jun 30, 13, 12:22 am
Replies: 15
Views: 4,479
Posted By sfogate

The EUAs have run and people have been upgraded.

The EUAs have run and people have been upgraded.
Jun 25, 13, 5:07 pm
Replies: 260
Views: 54,875
Posted By sfogate

Ladies and Gentlemen: These are only the...

Ladies and Gentlemen:

These are only the basic start of our uniforms. I am sure more pieces and colors will be added in the future. Over the past 20 years we have started out pretty basic and...
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