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Apr 5, 20, 1:58 pm
Replies: 15
Views: 2,011
Posted By mpclaw

Interest Waiver

I called a few days ago and asked if I used pay over time on the a platinum card could I have a reduced interest rate. Immediately waived! Thanks Amex!
Sep 14, 19, 2:46 pm
Replies: 1,354
Views: 275,757
Posted By mpclaw

Put in Penalty Box Centurion Lounge SFO for 5 minutes!

Arrived at Amex Lounge at San Francisco 3 hours and 5 minutes prior to flight. Lady checked me in, and then directed my wife and I off to the side of the desk to wait 5 minutes to enter lounge!

Jul 31, 19, 7:55 pm
Replies: 27
Views: 4,707
Posted By mpclaw

Update, 6 hours later. Bags located and on their...

Update, 6 hours later. Bags located and on their way to hotel. I did go out and buy a shirt and my wife bought a a few things. We were told to buy what we needed and submit the receipts. Neither of...
Jul 31, 19, 4:44 pm
Replies: 27
Views: 4,707
Posted By mpclaw

AC 782, Lax-Yul, July 31 yes, we were told...

AC 782, Lax-Yul, July 31

yes, we were told container is “misplaced”
Jul 31, 19, 4:30 pm
Replies: 27
Views: 4,707
Posted By mpclaw

How do you lose the entire flights luggage?

Yes, thatís correct. On a non stop flight from Los Angeles to Montreal, we arrived at the gate at 3:30. A long, long walk, long lines at immigration, and arrive at the baggage hall 45 minutes later....
Sep 25, 16, 8:20 pm
Replies: 9
Views: 1,505
Posted By mpclaw

Pier F

Pier F
Sep 25, 16, 7:54 pm
Replies: 9
Views: 1,505
Posted By mpclaw

Loud Mouth Jerk On Phone In the Pier

So this morning, a loud mouth is on the phone. He's using a mic/earpiece and annoying everyone in the room. Offensively loud. And, so full of himself as well.

I was considering either asking the...
Apr 10, 16, 7:46 pm
Replies: 72
Views: 14,400
Posted By mpclaw

Guy is (and) was a total ...!

I hope AA puts him on the DNF list. Yes, AA could have done a better job, but regardless, his behavior was reprehensible.
Feb 29, 16, 7:12 pm
Replies: 4
Views: 837
Posted By mpclaw

EK Award Question

My apologies if this question has been answered.

I booked an EK award, SFO-DXB-SIN. I used enough miles for an F award. However only C class was available on the SFO-DXB segment. F, DXB-SIN
Feb 2, 16, 10:34 pm
Replies: 72
Views: 9,211
Posted By mpclaw

I have a better idea. How about the Star Alliance...

I have a better idea. How about the Star Alliance carriers pressure United to move back to JFK?
Feb 2, 16, 10:30 pm
Replies: 517
Views: 108,801
Posted By mpclaw

Amex- losing its cache and getting desperate.

I have been a cardholder since 1970. There was a time back in the day when an Amex card made a statement about a person. Creditworthy, trusted, etc. Those days are long since gone. (Anyone remember...
Feb 2, 16, 10:10 pm
Replies: 28
Views: 3,288
Posted By mpclaw

Greedy SFO properties-Super Bowl Weekend

I followed hotel rates in the bay area for a few months before Super Bowl. While the downtown hotels continue to demand what I deem to be rip off rates, $900.00 plus for mediocre rooms, the airport...
Feb 1, 16, 3:48 am
Replies: 3,538
Views: 555,066
Posted By mpclaw

I have stayed at this hotel for over 20 years. I...

I have stayed at this hotel for over 20 years. I now prefer to spend a lot of time at the hotel in order to enjoy its vast array of amenities. You can order off any menu and be served in the lounge...
Nov 11, 15, 10:59 pm
Replies: 557
Views: 57,853
Posted By mpclaw

Is that to numb the GS and 1k's who are pissy and...

Is that to numb the GS and 1k's who are pissy and annoyed that they did not get an upgrade?
Nov 9, 15, 7:11 am
Replies: 427
Views: 67,223
Posted By mpclaw

Danielle Venice, Italy November Booked...

Venice, Italy
Booked standard room (prepaid)
Received upgrade to a two room refurbished suite on the 5th floor of the main building.
Used no extra points, cetificates, etc
Nov 7, 15, 1:05 pm
Replies: 1,685
Views: 219,799
Posted By mpclaw

SPG Rate Guarantee small print.

On short notice I needed to overnight at JFK, so I started searching websites. On the Hotels.com website, up popped the JFK Sheraton for $146.00 as the $169.00 price had a "slash" and they were...
Nov 7, 15, 10:47 am
Replies: 213
Views: 43,402
Posted By mpclaw

Tipping is a personal preference.

Tipping is a personal preference. I prefer not to judge others. (Albeit I don't like situations where I am a guest and the host does not tip when appropriate)

I tip primarily because, one, I can...
Oct 30, 15, 7:35 pm
Replies: 217
Views: 33,157
Posted By mpclaw

Unfortunately all the great employees have been...

Unfortunately all the great employees have been stripped of their authority to do anything nice for you. The international C class lounge had 5 positions for representatives to assist passengers. Now...
Oct 30, 15, 7:19 pm
Replies: 26
Views: 7,179
Posted By mpclaw

EK, Milan-JFK, $1528.00 business!

My wife and I are on holiday in the UK and are heading to Italy. I have lots of BA miles, but premium availability is scarce. So looking for a reasonable fare I found EK in business, Milan to JFK fir...
Oct 30, 15, 7:03 pm
Replies: 87
Views: 13,291
Posted By mpclaw

BA reached a zenith in ineptitude, rudeness, indifference and arrogance.

My wife and I reached a hotel by 1:00 am of Monday night. I called the number provided and of course it was a us number and they were closed until 7:00 eastern. So I called BA in London and politely...
Oct 27, 15, 2:35 am
Replies: 87
Views: 13,291
Posted By mpclaw

Well, at least they offered meal service!

My wife and I were on that flight. Captain told us that fuel monitoring computer was not working. They powered down the plane and tried a reset. That didn't work. Once the flight was scrubbed, the...
Oct 13, 15, 4:10 pm
Replies: 36
Views: 4,458
Posted By mpclaw

Is it just me, or as I approach lifetime Platinum, I am tiring of the brand.

Is it just me, or as I approach 500 stays and 10 plus years to make lifetime platinum, I look forward to getting off the the Starwood treadmill. Sorry Starwood, in so many cities your hotels are no...
Jan 30, 15, 6:26 pm
Replies: 259
Views: 51,807
Posted By mpclaw

Continued temerity and gall.

The continued temerity and gall of United to find ways to increase revenues without any incremental cost to them is simply amazing. What's more bewildering is the gullibility of the traveling public...
Replies: 10
Views: 4,113
Posted By mpclaw

Abysmal Lounge-and it's new!

They utilize the "international lounge" at TBIT. You cruise past the beautiful and spacious Star Alliance Lounge and proceed down a long hallway to the poorest excuse for a J lounge. Uncomfortable...
May 4, 14, 7:30 pm
Replies: 120
Views: 32,665
Posted By mpclaw

Sorry, no symphony here.

He and his wife were attending a special event and they knowingly used a discount carrier with limited service to their destination. Should have planned to go a day earlier. A myriad of other reasons...
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