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Search: Posts Made By: KevinB
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Feb 3, 14, 3:08 pm
Replies: 1
Views: 1,805
Posted By KevinB

Chase United Club Card - Trip Cancellation Insurance - Payment Held for 1 Year?

My husband and I were going to Hawaii at Christmas, but got really sick the day of the trip, so ended up canceling our flights. The only up side I thought was that we had used the United Club Card,...
Dec 27, 13, 1:46 pm
Replies: 305
Views: 19,810
Posted By KevinB

110,200

110,200
Oct 8, 13, 1:08 pm
Replies: 1,055
Views: 10,186
Posted By KevinB

Still waiting for mine to show up in the mail......

Still waiting for mine to show up in the mail... Day 197..... or something... I stopped checking a LONG time ago...
Aug 4, 13, 8:19 pm
Replies: 4,108
Views: 516,782
Posted By KevinB

Yep, and until those questions are answered, my...

Yep, and until those questions are answered, my spending on United has stopped. I have 32,000 miles booked between January 1st and the end of April on United. Haven't booked a single mile since,...
Jul 13, 13, 8:34 am
Replies: 1,055
Views: 10,186
Posted By KevinB

I was starting to get frustrated that mine...

I was starting to get frustrated that mine haven't showed up yet, but after reading that it really isn't helping in many cases, I'm not too worried any more!
Jul 8, 13, 7:05 pm
Replies: 1,055
Views: 10,186
Posted By KevinB

Nothing here so far, either....

Nothing here so far, either....
Jun 19, 13, 5:55 pm
Replies: 4,108
Views: 516,782
Posted By KevinB

Looks like 2014 will be my last year as a 1K......

Looks like 2014 will be my last year as a 1K... Spent roughly $7,000 or so getting 1K this year, so I'm fine til 2015 rolls around, but that's it for me...

I'm not a huge spender, but actually...
Jun 13, 13, 3:33 pm
Replies: 5
Views: 832
Posted By KevinB

Hey, never thought of that... Good idea! :D

Hey, never thought of that... Good idea! :D
Jun 13, 13, 2:44 pm
Replies: 5
Views: 832
Posted By KevinB

I just called, and the agent told me that it...

I just called, and the agent told me that it doesn't matter if it's listed as a Mileage Plus Upgrade or a Regional Premier Upgrade... and not to worry... and supposedly checked my reservation and...
Jun 13, 13, 7:49 am
Replies: 5
Views: 832
Posted By KevinB

Upgraded using RPU, online says upgraded using miles....

I used a couple of RPU's for my partner and I to go to Hawaii at Christmas... I used RPU's there and back... Of course, no R inventory released yet...

Online our flight out UA.com says "Upgrade...
Jun 1, 13, 6:00 pm
Replies: 134
Views: 18,811
Posted By KevinB

I don't actually use paper boarding passes any...

I don't actually use paper boarding passes any more, and when I'm traveling just throw my UC card into my wallet. I can't remember the last time an agent actually asked for the card. It's pretty...
May 31, 13, 8:52 pm
Replies: 134
Views: 18,811
Posted By KevinB

It was Customer Care. Why?

It was Customer Care. Why?
May 31, 13, 10:00 am
Replies: 134
Views: 18,811
Posted By KevinB

Just the fact they responded in a semi-coherent...

Just the fact they responded in a semi-coherent way is a good sign. I see all kinds of people who say they never hear back from Customer Service... I doubt I'll hear from the IAD manager... but you...
May 30, 13, 9:06 pm
Replies: 134
Views: 18,811
Posted By KevinB

As a quick update, I received the following from...

As a quick update, I received the following from Customer Care. I'm not sure if things will really be taken care of at the UC Level, but I appreciate the email from United. I'm satisfied that they...
May 28, 13, 5:53 am
Replies: 134
Views: 18,811
Posted By KevinB

I've just realized that the reason they're called...

I've just realized that the reason they're called Clubs is that they're a Club for the employees who work there...

It's their Club, and they're going to guard the cheese and crackers and...
May 27, 13, 12:14 pm
Replies: 134
Views: 18,811
Posted By KevinB

There was a basement? Maybe I'll get to see it...

There was a basement? Maybe I'll get to see it some day....

Just realized I'm flying through IAD two times in August... I"m looking forward to stopping in again and "visting" with the same agent...
May 26, 13, 11:57 pm
Replies: 134
Views: 18,811
Posted By KevinB

I do have an annual membership, and since I only...

I do have an annual membership, and since I only had around 45 minutes before I was boarding, and the gate was directly across from the Club, I didn't bother asking about other locations.
May 26, 13, 11:48 pm
Replies: 134
Views: 18,811
Posted By KevinB

Definitely not. I was flying out of gate C8, and...

Definitely not. I was flying out of gate C8, and thought it was great that the Club was about 8 feet from my gate.

I knew there was a Global First Lounge, and that this wasn't it.
May 26, 13, 10:02 pm
Replies: 134
Views: 18,811
Posted By KevinB

Suddenly wish I had some more trips through IAD...

Suddenly wish I had some more trips through IAD just so I could visit again... and again... and again.... :D
May 26, 13, 8:34 pm
Replies: 208
Views: 70,984
Posted By KevinB

Congressman Henry Waxman and his wife were across...

Congressman Henry Waxman and his wife were across the aisle from me IAD-LAX this morning - May 26th
May 26, 13, 8:20 pm
Replies: 134
Views: 18,811
Posted By KevinB

Actually it was two poorly trained agents. ...

Actually it was two poorly trained agents. :rolleyes:
May 26, 13, 8:18 pm
Replies: 134
Views: 18,811
Posted By KevinB

I had my card, and the first agent never asked...

I had my card, and the first agent never asked for it. She was already throwing me out as soon as I told her I was flying to LAX.

I didn't know about the card having a number on the back. Good...
May 26, 13, 8:03 pm
Replies: 134
Views: 18,811
Posted By KevinB

Is there somewhere to complain about the United...

Is there somewhere to complain about the United Club, or do I just write to Premier Voice?

If it was one agent it wouldn't have bothered me as much as watching a second male agent roll his eyes at...
May 26, 13, 7:23 pm
Replies: 134
Views: 18,811
Posted By KevinB

So, I got refused admission to the IAD United Club...

This morning I was flying IAD-LAX, and tried to go into the IAD United Club near Gate C-8. The sign said United Club, and I have a membership in the Club, so it seemed like a logical place to spend...
May 11, 13, 12:15 am
Replies: 1,602
Views: 167,997
Posted By KevinB

Following up on this issue. Wrote to Premier...

Following up on this issue. Wrote to Premier Voice, and received a $300 voucher today. I think they handled my issue well.
Showing results 1 to 25 of 319
 

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