Search: Posts Made By: fresnke66
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Nov 9, 19, 1:05 am
Replies: 9
Views: 1,152
Posted By fresnke66

Double points in December

On my Facebook timeline I saw that Le Club Accor has put an advert stating that double points will be rewarded in December. I can't find anything about this promotion.

Do I have to register to...
Nov 7, 17, 9:49 am
Replies: 1
Views: 671
Posted By fresnke66

Sofitel Casablanca Tour blanche: Penny wise, pound foolish!

Service We visit Casa quite often and have to book quite some rooms during the year. This time I have tried for the first time the Sofitel and will never do this again. Booked for myself and 2 guest...
Aug 22, 17, 3:35 am
Replies: 36
Views: 6,015
Posted By fresnke66

During my holidays earlier this month I have...

During my holidays earlier this month I have stayed in France in Radisson hotels and in Mercure La Grande Motte.
With Radisson while checking in, they explain what kind of upgrade I get and they...
Jul 22, 17, 3:00 am
Replies: 10
Views: 7,427
Posted By fresnke66

I received a private message from Accor Hotel...

I received a private message from Accor Hotel concierge and the next day I had an answer from Accor! So social media has more impact than taking contact customer support. Accor, this is not good at...
Jul 18, 17, 2:55 am
Replies: 10
Views: 7,427
Posted By fresnke66

Indeed, it is with the Dutch customer service...

Indeed, it is with the Dutch customer service team. The language I can deal with. For me it is that they are unable to contact internally inside Accor a person that can take a decision. They fully...
Jul 17, 17, 3:45 am
Replies: 10
Views: 7,427
Posted By fresnke66

Thumbs down How Accor deals with complaints is very bureaucratic and customer unfriendly.

:mad:

Some months ago I booked a hotel in a larger French city. When I understood that some of my colleagues booked a different hotel, I made on LeClubAccor a booking in the hotel of my...
Aug 21, 16, 7:01 am
Replies: 0
Views: 741
Posted By fresnke66

Nice place

Introduction We have stayed on points 14 nigths in Park Plaza Verdula. The park has several studio's/appartments and to be sure that we would get the one we prefered, I contacted the hotel ahead of...
Mar 3, 16, 9:39 am
Replies: 16
Views: 4,662
Posted By fresnke66

I have stayed 2 times in the Radisson Frankfurt....

I have stayed 2 times in the Radisson Frankfurt. Twice no recognition of my Concierge status at all. No upgrade although junior suites are free and no gift on the room.
I booked business class room...
Jan 13, 16, 1:53 am
Replies: 17
Views: 2,640
Posted By fresnke66

Would it be possible to post the link for 10K/20K...

Would it be possible to post the link for 10K/20K promo.
Thanks
Frenske
Jan 6, 16, 5:38 am
Replies: 2
Views: 910
Posted By fresnke66

Sorry, I now see that I have posted this under...

Sorry, I now see that I have posted this under the wrong programm. This should not be under CC, but Accor.
How can this be changed?
Frenske
Jan 6, 16, 5:31 am
Replies: 2
Views: 910
Posted By fresnke66

Thumbs down Novotel Breda, Bed quality

More than 10 years, I'm a very regular quest of Novotel Breda in The Netherlands. It is not a very special hotel, but I have started to like the place. The staff is very friendly, there are some good...
Dec 6, 15, 1:20 am
Replies: 17
Views: 3,626
Posted By fresnke66

Thumbs down It seems that CC is not so much interested in...

It seems that CC is not so much interested in starting promotions in Europe.

All recent promotions are outside Europe. I have stopped making bookings with CC.
May 30, 15, 12:44 am
Replies: 2
Views: 866
Posted By fresnke66

Discounts on Food & Beverages not on alcohol anymore

:mad::mad::mad:

Recently I stayed in The Park Plaza Amsterdam Airport and had dinner in their restaurant. I have done this quite often and as usually, I asked for the 20% discount on Food &...
May 12, 15, 1:40 am
Replies: 87
Views: 14,281
Posted By fresnke66

I have no doubt that the Accor group will take a...

I have no doubt that the Accor group will take a lot of benefit from this in Europe.
They run more and more attractive promotions and their points represent real money you can use to book the...
Apr 21, 15, 8:20 am
Replies: 12
Views: 1,858
Posted By fresnke66

A place we visited a couple of weeks ago is the...

A place we visited a couple of weeks ago is the Radisson hotel in Noordwijk (Holland). It is only a coupe of meters away from the beach and very nice located to visit some nice places in Holland
Feb 12, 15, 7:47 am
Replies: 14
Views: 3,272
Posted By fresnke66

I stayed in the new property in Dortmund Centrum...

I stayed in the new property in Dortmund Centrum (the old Park Inn) twice, but received nothing on top of the normal points, despite the fact that this hotel is in the list offering X4 points.
...
Oct 1, 14, 7:41 am
Replies: 9
Views: 1,793
Posted By fresnke66

Book on the mobile app and get 3K points

:)By coincident i have found a new promotion from CC. When you book via the app, you get 3K bonus points.

Please see:
http://www.clubcarlson.com/offers/8617430?int_cid=promotions-mrq_mobileapp_1...
Sep 2, 14, 8:30 am
Replies: 6
Views: 1,314
Posted By fresnke66

I wonder what will happen with the Mecure in the...

I wonder what will happen with the Mecure in the city centre Dortmund. I can't imagine that they will have 2 Mercure hotels less than 500 meter from each other.
Mar 24, 14, 5:56 am
Replies: 1,263
Views: 228,854
Posted By fresnke66

Le Club wrote me; We are sorry the Breda's...

Le Club wrote me;

We are sorry the Breda's carnival is not included in the carnivals' towns for the badge "Carnival" in Places by Le Club Accorhotels. However, presently the badge has these...
Mar 24, 14, 5:50 am
Replies: 31
Views: 6,541
Posted By fresnke66

I always send an email to the hotel ahead of a...

I always send an email to the hotel ahead of a reward booking to ask for room & breakfast for the family.
When they confirm, I make the booking and can show them in case of any discussion the email...
Mar 15, 14, 7:08 am
Replies: 1,263
Views: 228,854
Posted By fresnke66

I have stayed in Novotel Breda at March 3, in the...

I have stayed in Novotel Breda at March 3, in the middle of carnaval. Breda is very known for carnaval, so it would strange that this doesn't count.

I have send an message to FB places to...
Feb 21, 14, 4:49 am
Replies: 187
Views: 28,043
Posted By fresnke66

Members will now receive online booking bonuses...

Members will now receive online booking bonuses on a promotional basis.

Last year I had 76 bookings, times 3K online booking bonus, gave 228K points.

Not receiving them, or only on occasions,...
Feb 17, 14, 6:58 am
Replies: 2
Views: 1,018
Posted By fresnke66

Smile Radisson Blu resort & Spa Ajaccio Bay, Corsica

This summer we have planned one week in this hotel. Does anyone has any experience, recommandations?

Thanks
Feb 17, 14, 6:51 am
Replies: 3
Views: 1,782
Posted By fresnke66

For me the best hotel in Marrakesh is the...

For me the best hotel in Marrakesh is the Sofitel, but for sure I will try the Radisson once it is open.
Dec 9, 13, 2:15 am
Replies: 1,263
Views: 228,854
Posted By fresnke66

Again I stayed in a hotel that was not in the...

Again I stayed in a hotel that was not in the list. This time the Mercure hotel Messe in Dortmund.
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