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Dec 26, 19, 6:23 pm
Replies: 401
Views: 133,659
Posted By RichardMannion

Yes, after less than a month - I called to ask if...

Yes, after less than a month - I called to ask if they had any reports of similar issues/manufacturing defects, and they said no and sent me a new card a day later. Let's see how long the replacement...
Dec 16, 19, 10:02 pm
Replies: 401
Views: 133,659
Posted By RichardMannion

I'm on my 2nd new Centurion card in under a month...

I'm on my 2nd new Centurion card in under a month - the top black layer on the front of the card had started to chip/peel away already in the top corner, leaving the silver underlying level exposed....
Nov 10, 19, 2:24 pm
Replies: 31
Views: 7,682
Posted By RichardMannion

That's expected given that a large portion of UK...

That's expected given that a large portion of UK Centurion customers are based in the London area, plus London is obvs a destination for visiting tourists.

This is a regular sight when I go out to...
Nov 7, 19, 2:14 pm
Replies: 31
Views: 7,682
Posted By RichardMannion

Both my UK and US accounts, have my US address as...

Both my UK and US accounts, have my US address as the primary residence.

Per the other responses, I think AmEx went hardcore on IDC accounts recently. When I had an IDC Centurion for a short...
Nov 6, 19, 10:34 am
Replies: 31
Views: 7,682
Posted By RichardMannion

Rare? Yes in terms of ratios now, as the Platinum...

Rare? Yes in terms of ratios now, as the Platinum carrying base has exploded. Platinum was invite only (in the UK at least) for a long time (even after Centurion launched in March 99 - UK was first...
Oct 24, 19, 10:52 pm
Replies: 903
Views: 279,592
Posted By RichardMannion

Free night at the Wynn or Encore in Las Vegas,...

Free night at the Wynn or Encore in Las Vegas, plus $250 in room credit. Needs to be used by end of calendar year.
Oct 14, 19, 11:51 pm
Replies: 2,173
Views: 334,570
Posted By RichardMannion

Yes, SEA have a few Centurions visit and a...

Yes, SEA have a few Centurions visit and a handful of regulars from what I am told. I've seen another couple of Centurion customers at the reserved tables there a handful of the times that I've...
Jun 29, 19, 7:07 pm
Replies: 355
Views: 187,939
Posted By RichardMannion

Yep - Hertz Platinum is great and a useful...

Yep - Hertz Platinum is great and a useful benefit. Saves me time at collection and drop off, and the upgrades are never an issue. Only comedy issue I have is when travelling with my team/manager,...
May 25, 19, 6:26 pm
Replies: 355
Views: 187,939
Posted By RichardMannion

This! Exactly thee same experience over the...

This! Exactly thee same experience over the years, less than a dozen people 'recognize' it.
May 21, 19, 1:21 pm
Replies: 107
Views: 27,792
Posted By RichardMannion

A bit of both - TBH, it was an ordeal. There is...

A bit of both - TBH, it was an ordeal. There is no direct transfer program for Centurion UK to Centurion US. So I ended up using my BA PP card I have to do Global transfer, and got a Gold card in the...
May 20, 19, 12:52 pm
Replies: 107
Views: 27,792
Posted By RichardMannion

UK Centurion has always had a form of...

UK Centurion has always had a form of 'Relationship Managers' from the very start in 1999 - back then there was a 'Regulars' team for top customers, in terms of very active on the travel front. I had...
Mar 3, 19, 2:18 pm
Replies: 355
Views: 187,939
Posted By RichardMannion

Lower than the US? Maybe, all relative and...

Lower than the US? Maybe, all relative and subjective
Incredibly low? No
Feb 18, 19, 1:50 pm
Replies: 355
Views: 187,939
Posted By RichardMannion

US and UK Centurion cards are made out of two...

US and UK Centurion cards are made out of two pieces of Titanium (no plastic), the main card piece, and then the rectangle insert piece below the signature strip - that allows them to hammer through...
Feb 4, 19, 9:37 am
Replies: 107
Views: 27,792
Posted By RichardMannion

Same in the UK, I know people that issue...

Same in the UK, I know people that issue themselves a supplementary card in green to avoid attention in certain scenarios.

Though if you really know what youíre looking for you could tell itís not...
Feb 2, 19, 12:26 pm
Replies: 107
Views: 27,792
Posted By RichardMannion

You should see the International Dollar/Euro...

You should see the International Dollar/Euro versions of Centurion - they come with twenty additional cards included in the fee in a choice of Platinum, Gold and Green (one of them can be black as...
Jan 30, 19, 4:46 pm
Replies: 107
Views: 27,792
Posted By RichardMannion

It varies - lounge access yes (Centurion Lounges,...

It varies - lounge access yes (Centurion Lounges, Delta, Eurostar), some of the other items like car/hotel status no but then it depends on which one. It can get silly, as an example Virgin Gold is...
Jan 30, 19, 1:16 pm
Replies: 107
Views: 27,792
Posted By RichardMannion

1. For the standard 2200GBP annual fee, you get 3...

1. For the standard 2200GBP annual fee, you get 3 actual Centurion cards
- two are for you as the 'basic' cardholder; one in Titanium and an AC (Additional Card) in plastic which in theory is so you...
Jan 23, 19, 9:00 pm
Replies: 2,173
Views: 334,570
Posted By RichardMannion

Iím not sure anchoring on spend is a good idea...

Iím not sure anchoring on spend is a good idea for more lounge passes, there is already the hilarity of people doing manufactured spend and trying to game the system.

Give a set number per...
Jan 23, 19, 4:45 pm
Replies: 2,173
Views: 334,570
Posted By RichardMannion

But thatís what Iím trying to understand, you...

But thatís what Iím trying to understand, you deem the DL SC are SEA to be so much better but only if you are flying solo at this point. If you have a guest youíll opt go for the less better CL? Is...
Jan 22, 19, 11:24 am
Replies: 2,173
Views: 334,570
Posted By RichardMannion

Was at the SEA CL this morning and was chatting...

Was at the SEA CL this morning and was chatting to the staff about this whole thread (as I know theyíve read previous instances about crowding and the SEA location as theyíve told me and itís not...
Jan 22, 19, 12:12 am
Replies: 2,173
Views: 334,570
Posted By RichardMannion

I think youíre right here in general , the...

I think youíre right here in general , the challenge is that I bet the number varies per location and also by seasonality (even within a day) to a level that can definitely cause the over-crowding,...
Jan 21, 19, 11:19 pm
Replies: 2,173
Views: 334,570
Posted By RichardMannion

That works too but I think there are many that...

That works too but I think there are many that would disagree given past outrage at changes. You could
lose some customers but then on balance it may prevent some other churn of people that are...
Jan 21, 19, 10:13 pm
Replies: 2,173
Views: 334,570
Posted By RichardMannion

Yes this is true, but then you have to factor...

Yes this is true, but then you have to factor for:

a) how often these people travel to a location with a CL without the main cardholder. Always will be exceptions but Iíd say the number would be...
Jan 21, 19, 10:41 am
Replies: 2,173
Views: 334,570
Posted By RichardMannion

Up to 50%, as not every person that is the...

Up to 50%, as not every person that is the primary cardholder would add a free secondary supplementary. I think the key point that is being overlooked is that at the same time, I'm proposing that...
Jan 20, 19, 4:10 pm
Replies: 2,173
Views: 334,570
Posted By RichardMannion

LOL indeed! Sure they did run the numbers, not...

LOL indeed! Sure they did run the numbers, not sure when but youíd hope recently given itís not the kind of thing you can do once and forget. Though having dealt with some of the AmEx departments...
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