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Jun 16, 12, 1:42 pm
Replies: 199
Views: 31,048
Posted By bsmnsr

It's sad how lazy FAs and GAs have become. You...

It's sad how lazy FAs and GAs have become. You stood by your guns as best you could. That,s when you get the FA and GA names and write a nasty gram.
Jun 16, 12, 1:08 pm
Replies: 10
Views: 1,025
Posted By bsmnsr

Welcome to ticketing roulette!!! Best bet is...

Welcome to ticketing roulette!!!

Best bet is to price both itineraries and ticket the cheapest one. They stick it to you every chance they can, so you've got to be mindful.

On award ticket...
Jun 9, 12, 10:55 pm
May 30, 12, 11:11 am
Replies: 15
Views: 5,670
Posted By bsmnsr

Only if you pay for it with cash, SWU, miles or...

Only if you pay for it with cash, SWU, miles or cash+miles.
May 30, 12, 11:10 am
Replies: 2
Views: 794
Posted By bsmnsr

Your odds will be greatly increased if you...

Your odds will be greatly increased if you purchase a Y/B/M fare which are so high these days that you might as well purchase a C fare.
May 30, 12, 11:08 am
Replies: 17
Views: 4,123
Posted By bsmnsr

I flew a round trip to the Caribbean in March and...

I flew a round trip to the Caribbean in March and had UA caused delays both coming and going. On the outbound flight, we received nothing on the return, we got the auto-email.

There might be a...
May 29, 12, 9:26 am
Replies: 3
Views: 775
Posted By bsmnsr

It's a product of the way COdbaUA does things. ...

It's a product of the way COdbaUA does things. There are a couple of different threads on the topic.
May 29, 12, 4:52 am
Replies: 30
Views: 4,539
Posted By bsmnsr

Count your blessings a refund in 2 hours is...

Count your blessings a refund in 2 hours is amazing. Some people have waited more than 4 weeks to get a refund since integration day.
May 29, 12, 4:48 am
Replies: 5
Views: 1,020
Posted By bsmnsr

Do let us know the resolution.

Do let us know the resolution.
May 29, 12, 1:20 am
Replies: 3
Views: 745
Posted By bsmnsr

And even if they were combined into one PNR,...

And even if they were combined into one PNR, there have been many stories of the PNR being split at the 24 hour window.

Damned if you do and if you don't.
May 29, 12, 12:38 am
Replies: 8
Views: 1,044
Posted By bsmnsr

At least it takes less time to get new Premier...

At least it takes less time to get new Premier Credentials than it does to get a refund or mileage credit.
May 29, 12, 12:35 am
Replies: 31
Views: 3,658
Posted By bsmnsr

At IAH, Terminal E, I often find myself going to...

At IAH, Terminal E, I often find myself going to the non elite line because it's shorter and people seem to move through it more quickly.
May 29, 12, 12:34 am
Replies: 3
Views: 1,087
Posted By bsmnsr

Just a programming detail that was overlooked. ...

Just a programming detail that was overlooked. Has to be frustrating, though.
May 29, 12, 12:32 am
Replies: 228
Views: 26,925
Posted By bsmnsr

They figure if you're looking for a One Way, they...

They figure if you're looking for a One Way, they can stick it to you as you probably really NEED to travel to that particular destination on/about that particular day.

There is Math, Fuzzy Math...
May 29, 12, 12:31 am
Replies: 4
Views: 1,124
Posted By bsmnsr

They could also just make fuel stops a la the...

They could also just make fuel stops a la the Southwest model.
May 28, 12, 7:44 am
Replies: 51
Views: 7,118
Posted By bsmnsr

Cash vs. Coupons (Miles, SWUs, RPUs, etc.). ...

Cash vs. Coupons (Miles, SWUs, RPUs, etc.). COdbaUA means cash is king and everything else walks to the back of the bus...
May 28, 12, 7:29 am
Replies: 73
Views: 7,196
Posted By bsmnsr

I'd think the odds were there was another...

I'd think the odds were there was another passenger who could have been upgraded to your seat giving a seat opening in Y.

It feels like the GAs and CSRs are just so overwhelmed with information...
May 28, 12, 7:26 am
Replies: 3
Views: 1,045
Posted By bsmnsr

There is contract lounge in KWI as well. Yet...

There is contract lounge in KWI as well.

Yet another failure of the new UA to pay attention to the details that actually matter to the end traveller. Instead of taking the few minutes to figure...
May 28, 12, 12:01 am
Replies: 47
Views: 6,626
Posted By bsmnsr

If the new UA system cannot handle basic things...

If the new UA system cannot handle basic things like a refund, why should we think anything works correctly? if I was a UA shareholder - which I'll never be - I'd want to know how this basic issue...
May 27, 12, 11:55 pm
Replies: 206
Views: 28,900
Posted By bsmnsr

If the connection time is close enough to not be...

If the connection time is close enough to not be considered a stopover, you might get lucky and end up with it being checked all the way to your final destination.

When you check in, have a print...
May 27, 12, 11:49 pm
Replies: 8
Views: 1,145
Posted By bsmnsr

The real irony for me lies in the fact that one...

The real irony for me lies in the fact that one of the preflight videos had Smi/J talking about how the company's new data systems were world class and would make the machine more efficient.

Based...
May 27, 12, 11:46 pm
Replies: 9
Views: 6,913
Posted By bsmnsr

I didn't realize it was law. Congress protecting...

I didn't realize it was law. Congress protecting the consumer? Who'd have thunk it???
May 27, 12, 6:06 am
Replies: 8
Views: 831
Posted By bsmnsr

My guess is a ticket booked through Orbitz won't...

My guess is a ticket booked through Orbitz won't give miles on LH.
May 27, 12, 6:05 am
Replies: 8
Views: 1,103
Posted By bsmnsr

Never hurts to call and see what options they...

Never hurts to call and see what options they give you. Kill 'em with kindness and see what happens.

I'd think they'd refund you without cost since there was a downgrade of aircraft w/o first.
May 27, 12, 6:03 am
Replies: 13
Views: 1,519
Posted By bsmnsr

The KL 747 is an older aircraft but if you can...

The KL 747 is an older aircraft but if you can get in the section of the front left of the aircraft opposite the galley, it doesn't feel like a winged bus.

If you're flying economy, that is.
...
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