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Aug 24, 20, 11:48 am
Replies: 125
Views: 13,768
Posted By dimramon

Does that mean United needs to find award space,...

Does that mean United needs to find award space, or just available seats for that particular routing? For instance, if LH's ORD-FRA is canceled, United should try to get me a seat on United, for the...
Aug 20, 20, 8:51 am
Replies: 125
Views: 13,768
Posted By dimramon

Canceled Award Travel

My award tickets on a combo UA/LH ticket for this month were canceled. I was fine with that because I was holding out, but was most likely going to cancel anyway.
I'm looking into rebooking for next...
Sep 30, 19, 10:59 am
Replies: 35
Views: 5,029
Posted By dimramon

It actually does not help. I've shown TSA letters...

It actually does not help. I've shown TSA letters from my doctor before, and the response has always been that the letter doesn't matter, because the TSA agent will make the decision as to what's...
Sep 3, 19, 5:37 pm
Replies: 35
Views: 5,029
Posted By dimramon

Actually, I havent taken off my shoes at a...

Actually, I havent taken off my shoes at a checkpoint in years,so I shouldn't have to expect this. (I do sleep in a boot.)

Also... what "safety" shouldn't be trumped?
Sep 3, 19, 5:01 pm
Replies: 35
Views: 5,029
Posted By dimramon

Happened to me a few years ago. My doctor’s note...

Happened to me a few years ago. My doctor’s note was deemed irrelevant, and the TSA clerk said he was going to decide whether or not I was going to leave the checkpoint with my medicines.
Sep 3, 19, 3:18 pm
Replies: 35
Views: 5,029
Posted By dimramon

Also, the screener said that “this wasn’t a...

Also, the screener said that “this wasn’t a hospital”.
His supervisor claimed that my doctors orders were irrelevant because I needed to comply.
Sep 3, 19, 1:11 pm
Replies: 35
Views: 5,029
Posted By dimramon

in the past, a random implied a swab, not a full...

in the past, a random implied a swab, not a full pat down, nor having to go through the scanner. As I explained to them, I didn’t opt out.
Sep 3, 19, 12:50 pm
Replies: 35
Views: 5,029
Posted By dimramon

i have some medical problems and putting a shoe...

i have some medical problems and putting a shoe on/taking off takes time. It’s more involved than that but i don’t want to talk about medical problems. Let’s just say I have no feeling in my foot...
Sep 3, 19, 12:32 pm
Replies: 35
Views: 5,029
Posted By dimramon

Questions around being randomly selected at DEN

This morning, I was randomly selected going through the WTMD at Denver.
They wanted me to go through the scanning, but I can't due to a medical problem, and aside from that, I wouldn't go through...
Aug 18, 19, 10:11 pm
Replies: 3,479
Views: 445,191
Posted By dimramon

For those of us that have an ambassador... Does...

For those of us that have an ambassador... Does your ambassador ever reach out to you proactively, or does he or she ever check in with you?
Aug 18, 19, 5:34 pm
Replies: 166
Views: 29,841
Posted By dimramon

Not sure if William is reading these, but thank...

Not sure if William is reading these, but thank you for putting up with us, thank you for your help, and good luck :)
Aug 8, 19, 4:15 pm
Replies: 50
Views: 18,125
Posted By dimramon

Where are fruit and wine a standard gift? Is that...

Where are fruit and wine a standard gift? Is that the welcome amenity instead of points?
Just curious since I've only ever had anything waiting or brought to the room was at (some) Asian properties
Aug 3, 19, 9:39 pm
Replies: 36
Views: 4,525
Posted By dimramon

Courtyard West Des Moines AC Bellevue Both...

Courtyard West Des Moines
AC Bellevue

Both stays were booked through our corporate portal.

Since some people were talking about using corporate rates for leisure stays: I rarely stay at...
Aug 3, 19, 9:35 am
Replies: 36
Views: 4,525
Posted By dimramon

I don't carry business cards, nor do I really...

I don't carry business cards, nor do I really have any these days.



I might start doing that.
Aug 2, 19, 11:28 am
Replies: 36
Views: 4,525
Posted By dimramon

Yesterday's conversation was as follows: Front...

Yesterday's conversation was as follows:
Front desk: "Are you here for business or pleasure?"
Me: "Business"
Front Desk: "Who do you work for?"
I respond after a brief hesitation and she types...
Aug 2, 19, 11:09 am
Replies: 36
Views: 4,525
Posted By dimramon

Hotels asking for your company's name

Over the past month or two, I've been asked twice who I work for, and once whether I am at my location for "business or pleasure". Once in the Midwest, and once on the West Coast. I am trying to...
Aug 2, 19, 11:02 am
Replies: 30
Views: 2,096
Posted By dimramon

Really? I mentioned missing points to Marriott on...

Really? I mentioned missing points to Marriott on numerous occasions and never got it solved.
Most of these issues were related to last year, when my status wasn't even showing correctly (was...
Jul 17, 19, 7:40 am
Replies: 3,479
Views: 445,191
Posted By dimramon

I called the number again. Needed my wife added...

I called the number again. Needed my wife added to a reservation. The agent asked for her name and said she was added to the reservation. When we get to the hotel, we found out she hadn't been added....
Jul 14, 19, 10:39 am
Replies: 3,479
Views: 445,191
Posted By dimramon

Is the number on the phone app the right number...

Is the number on the phone app the right number for ambassador service?
It's always answered by the "titanium line", and never overly helpful.

What it boils down to is that I am always told to...
Jul 12, 19, 8:43 pm
Replies: 3,479
Views: 445,191
Posted By dimramon

I started by saying I don't remember who my...

I started by saying I don't remember who my ambassador is.
Feb 25, 19, 8:31 pm
Replies: 3,479
Views: 445,191
Posted By dimramon

How do I request a new ambassador? I gave my...

How do I request a new ambassador? I gave my current one a week to follow up on a question. She also didn’t respond to an issue I cc’d her on at a hotel this week. As this has been going, I’m tired...
Feb 24, 19, 10:02 pm
Replies: 404
Views: 66,233
Posted By dimramon

Interesting thread, as last night, I was offered...

Interesting thread, as last night, I was offered a better room for an up charge. See my post in the Mumbai st Regis thread for more information. Not that I am trying to hijack this thread, but I...
Feb 24, 19, 4:18 pm
Replies: 92
Views: 22,413
Posted By dimramon

I just arrived at this location. I used their...

I just arrived at this location. I used their limo service since I had a late night arrival (3AM) and I wanted to get to bed asap.
Someone welcomed me as an "ambassador guest", and brought me to the...
Feb 23, 19, 12:27 am
Replies: 3,479
Views: 445,191
Posted By dimramon

I just called, using the number in the app. ...

I just called, using the number in the app.
Someone from "titanium something" said hi and asked how they could help.
I asked them to put a note in my reservation saying I would be arriving very...
Feb 21, 19, 6:37 pm
Replies: 3,479
Views: 445,191
Posted By dimramon

I'm trying to put things into perspective. As you...

I'm trying to put things into perspective. As you may be able to tell from my post history, I am less than satisfied with this service.
One of the reasons it took days to get a response last year,...
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