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Search: Posts Made By: mhbaker
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Apr 14, 19, 6:48 am
Replies: 2
Views: 484
Posted By mhbaker

Atlanta Checkin

Is the South Terminal entrance still closed? If so, does American still have curbside checkin and if so, where?
Jan 30, 18, 12:41 pm
Replies: 34
Views: 5,293
Posted By mhbaker

Unacceptable Customer Service

Over the last two days I have attempted to make an award booking using the EC Bronze telephone number. In each instance I hung up after being on hold 30+ minutes. I finally called the EC Blue line...
Jan 7, 16, 9:54 am
Replies: 105
Views: 26,922
Posted By mhbaker

Another big middle finger from DL to its frequent...

Another big middle finger from DL to its frequent flyers. Why anyone continues to show loyalty to this airline is beyond me.
Aug 6, 15, 11:03 am
Replies: 198
Views: 19,246
Posted By mhbaker

After 1.5 million miles on DL, I took my business...

After 1.5 million miles on DL, I took my business elsewhere when I saw the steady devaluation of SkyMiles. I’ve had one paid segment in the last six years although I had a stack of SkyMiles which...
Feb 27, 14, 1:46 pm
Replies: 204
Views: 25,232
Posted By mhbaker

I am not impacted by the 2015 change because I...

I am not impacted by the 2015 change because I left DL 7 years ago after 1.5 million miles and a strong hunch that DL no longer deserved my loyalty or business given the direction of SkyMiles. I was...
Sep 17, 13, 10:36 am
Replies: 3
Views: 834
Posted By mhbaker

Check In for ATL International Flight ?

I would like to avoid the shuttle shuffle from my hotel to the international terminal for a flight to Montreal. Can I take the hotel shuttle to the domestic terminal, check in and luggage drop...
Jan 22, 13, 12:28 pm
Replies: 39
Views: 3,641
Posted By mhbaker

Since DL never does anything it isn't required to...

Since DL never does anything it isn't required to do, seldom does things it should do, and only sometimes does things it is required to do, I think your question has been answered.
Nov 11, 12, 9:48 am
Replies: 1,184
Views: 140,024
Posted By mhbaker

A functional award calendar hasn't "eluded" DL;...

A functional award calendar hasn't "eluded" DL; its dysfunction is exactly what DL wants. I'm surprised that after all of these years, anyone still believes otherwise. In the beginning, DL would...
Dec 30, 11, 1:53 pm
Replies: 102
Views: 8,138
Posted By mhbaker

Because the alternative from Atlanta to London is...

Because the alternative from Atlanta to London is Delta.
Nov 17, 11, 2:00 pm
Replies: 20
Views: 2,175
Posted By mhbaker

Yes they do.

Yes they do.
Oct 30, 11, 1:52 pm
Replies: 19
Views: 2,093
Posted By mhbaker

Better yet, join BA's executive club, collect the...

Better yet, join BA's executive club, collect the miles, and kiss DL's second rate international business class goodbye.
Sep 30, 11, 4:42 pm
Replies: 6
Views: 1,116
Posted By mhbaker

Try including a stopover in London. I've often...

Try including a stopover in London. I've often found that award seats open up if you include the stopover and there is no additional charge.
Aug 18, 11, 10:32 am
Replies: 3,922
Views: 277,288
Posted By mhbaker

After 2000+ posts, it appears that it's all been...

After 2000+ posts, it appears that it's all been said and everyone is now just chasing their tails. DL's initial response was "go pound sand" and that clearly isn't going to change. My epiphany...
Aug 10, 11, 6:26 pm
Replies: 3,922
Views: 277,288
Posted By mhbaker

Perhaps a tad over the line, but not much more...

Perhaps a tad over the line, but not much more rude and condescending than DL's posts which start out suggesting that DL wants a frank discussion of this policy when, in fact, the policy is cast in...
Aug 10, 11, 6:17 pm
Replies: 3,922
Views: 277,288
Posted By mhbaker

And DL responds with the resounding FU! Given...

And DL responds with the resounding FU! Given the abysmal performance of this airline in the management of its FF program over the last several years, only a fool would continue to participate in...
Aug 10, 11, 1:33 pm
Replies: 3,922
Views: 277,288
Posted By mhbaker

DL is definitely best in class when it comes to...

DL is definitely best in class when it comes to piss*ng off its most loyal customers. It has an absolute genuis for it. This thread has been going in circles from quite a while; as usual, FT...
Aug 9, 11, 10:33 am
Replies: 253
Views: 30,930
Posted By mhbaker

If he hated WorldPerks, I can't wait to hear what...

If he hated WorldPerks, I can't wait to hear what he thinks about SkyMiles!
Aug 9, 11, 10:22 am
Replies: 3,922
Views: 277,288
Posted By mhbaker

Another atrocious example of DL's policy not to...

Another atrocious example of DL's policy not to actually enhance SkyMiles, but to slam the door on efforts to work around the onerous SkyMiles policies. To the extent a problem exists, and I agree...
Aug 3, 11, 4:33 pm
Replies: 189
Views: 21,736
Posted By mhbaker

ROTFLMAO!

ROTFLMAO!
Jul 13, 11, 9:41 am
Jun 17, 11, 11:12 am
Replies: 1,465
Views: 110,220
Posted By mhbaker

Ah yes, the award calendar that was to be fixed...

Ah yes, the award calendar that was to be fixed last March. But we all know the real problem is not the award calendar, but those ungrateful FF who won't spend countless hours trying to tease out...
Jun 13, 11, 3:09 pm
Replies: 13
Views: 2,062
Posted By mhbaker

Sending an automated email is DL's concept of...

Sending an automated email is DL's concept of customer service. After 1.4 million miles, I've finally thrown in the towel in trying to deal with the endless frustrations that are a part of doing...
May 28, 11, 4:31 pm
Replies: 117
Views: 7,919
Posted By mhbaker

What was most interesting about the WSJ article...

What was most interesting about the WSJ article was that DL touted the improvements it had made in award availability in response to the previous year's last place ranking.....and, it still came it...
Apr 13, 11, 10:32 am
Replies: 37
Views: 5,366
Posted By mhbaker

How about BAEPTN "British Air Except for the Part...

How about BAEPTN "British Air Except for the Part That's Not."
Mar 31, 11, 4:36 pm
Replies: 25
Views: 2,946
Posted By mhbaker

Even at 720,000, it's a screaming bargain...

Even at 720,000, it's a screaming bargain compared to the 1,000,000 (not a misprint) ticket I got quoted yesterday for a GSP-HKG trip. I got a message informing me that I didn't have enough miles in...
Showing results 1 to 25 of 765
 

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