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Search: Posts Made By: htb
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Jun 21, 20, 6:14 pm
Replies: 852
Views: 289,146
Posted By htb

How does United's change not allowing refunds...

How does United's change not allowing refunds within 24 hours if the ticket was purchased with E-certificates

Tickets purchased using e-certificates are excluded. (New)

align with the DOT's...
Jun 21, 20, 6:05 pm
Replies: 1,012
Views: 149,494
Posted By htb

In the past, when I've cancelled an award...

In the past, when I've cancelled an award reservation, there was a check-box which allowed me to have the miles redeposited to my account. As 1K this was always free of charge.

Now I've found that...
Apr 3, 20, 8:06 am
Replies: 89
Views: 40,346
Posted By htb

They wrote to me that my "request for upgrade"...

They wrote to me that my "request for upgrade" was attached to the reservation. I also had no doubt that they would give me a nice upgrade this time, and I got a room I'd describe as a nice Junior...
Apr 1, 20, 5:07 am
Replies: 69
Views: 21,411
Posted By htb

Did you stay by yourself or with another party? ...

Did you stay by yourself or with another party?

I've realized that the rate for double occupancy is usually the same, but didn't expect I'd actually get twice the number of vouchers...

HTB.
Mar 31, 20, 7:58 am
Replies: 89
Views: 40,346
Posted By htb

I tried to use one of my Suite Night Awards on...

I tried to use one of my Suite Night Awards on the Tokyo Marriott Hotel but the system wouldn't provide the option.
When contacting the hotel, I was informed that "Suite Night Awards are not...
Replies: 16
Views: 2,852
Posted By htb

I just wonder how the refund will look like. Will...

I just wonder how the refund will look like. Will LH recalculate based on the actual flown itinerary and find out that a one-way was more expensive than a return, so no refund is due?

HTB.
Mar 12, 20, 5:54 am
Replies: 605
Views: 110,667
Posted By htb

I've received an email from IHG regarding...

I've received an email from IHG regarding cancellation policies, and that they've cut Elite requirements by 25% or more (https://www.ihg.com/content/gb/en/customer-care/travel-advisory).
Looking...
Feb 29, 20, 2:31 pm
Replies: 1,190
Views: 325,452
Posted By htb

That would have been the ideal outcome -- but no....

That would have been the ideal outcome -- but no. That's not what happened.
HTB.
Feb 28, 20, 10:00 am
Replies: 1,190
Views: 325,452
Posted By htb

Yes -- thought so. I'm just afraid that at the...

Yes -- thought so. I'm just afraid that at the airport they'll tell me "something is wrong with your ticket".


From UA.

Update (kind of): UA talked to someone at LH and LH confirmed the...
Feb 28, 20, 9:14 am
Replies: 1,190
Views: 325,452
Posted By htb

I've applied 40 PlusPoints to an LH flight later...

I've applied 40 PlusPoints to an LH flight later today (in 15 hours). Upgrade space was available, the points were deducted, and I have received a message by mail that I have been upgraded to...
Replies: 19
Views: 1,697
Posted By htb

I've noticed that as well. "No availability"...

I've noticed that as well. "No availability" while LH is displaying "Upgrade available for miles/e-vouchers" or UA offers an upgrade for a GPU/points.

Furthermore: they only accept upgrade request...
Feb 8, 20, 2:21 pm
Replies: 146
Views: 35,333
Posted By htb

I still think you were over-reacting. Except for...

I still think you were over-reacting. Except for the few days where public transportation got disrupted, Hong Kong was a safe place to travel to as long as you didn't wear black and joined the...
Feb 8, 20, 7:13 am
Replies: 146
Views: 35,333
Posted By htb

At around $100/night it was one of the better...

At around $100/night it was one of the better points redemptions at 10k/night. Other places in Hong Kong were around 50-60k for $300-400.

HTB.
Feb 5, 20, 2:09 pm
Replies: 1,593
Views: 252,385
Posted By htb

Same happened to me. I then pointed out that the...

Same happened to me. I then pointed out that the room type wasn't available on marriott.com and that in the past they would always accommodate anyway. Got a reply back thanking me for the additional...
Replies: 15
Views: 1,594
Posted By htb

At least you get to choose. For years the only...

At least you get to choose. For years the only choice at Chinese hotels was the drinks voucher which I never used. :(
Still a very meager token for top elites in their program.
Replies: 9
Views: 1,193
Posted By htb

Yes. This is the official version. However, LH...

Yes. This is the official version. However, LH has a hard time enforcing the rule. They tried, and failed.

Funny, however, how rules intended to secure them revenue, in turn causes them to lose...
Replies: 49
Views: 13,036
Posted By htb

I don't understand. Why would you want to be...

I don't understand. Why would you want to be woken up if there is a chance that she can put the seat fully up without waking you? Or at least allow you to continue dozing on?

Feel free to complain...
Jan 14, 20, 5:44 am
Replies: 1,593
Views: 252,385
Posted By htb

Some hotels don't offer their single rooms on...

Some hotels don't offer their single rooms on marriott.com but only third party websites. Effectively that means that for one person I can either book the cheapest room on marriot.com for >$200++ (a...
Replies: 134
Views: 69,314
Posted By htb

Thank you! That's really unfortunate, but...

Thank you!

That's really unfortunate, but I've been almost expecting it. Just as well that I didn't commit to a non-refundable booking... The 'IC Hong Kong' and the 'Rennaissance Harbor View' had...
Replies: 134
Views: 69,314
Posted By htb

Did anyone stay at the Grand Stanford on New...

Did anyone stay at the Grand Stanford on New Year's Eve?
The hotel has informed me that they are unable to guarantee a view of the fireworks from the room since the exact location of the barges...
Replies: 86
Views: 22,003
Posted By htb

Any recent reports on upgrades / Club Access on...

Any recent reports on upgrades / Club Access on this property (CP Kowloon East), given that Club access should be provided to Spires in Chinese CPs.

We're thinking about staying there on points...
Oct 1, 19, 2:38 pm
Replies: 146
Views: 35,333
Posted By htb

I think I meant to say pretty much the same...

I think I meant to say pretty much the same thing. If I have the time to enjoy the buffet, Momo is much nicer.

Last time I was there (probably around 7 years ago) the lounge was closed for...
Sep 30, 19, 1:14 pm
Replies: 146
Views: 35,333
Posted By htb

Since we'll be staying there just after New Year,...

Since we'll be staying there just after New Year, I've immediately contacted the hotel. This is the response:



Translation: providing breakfast in the lounge is more expensive and we'll try to...
Sep 7, 19, 5:07 am
Replies: 1,593
Views: 252,385
Posted By htb

Why cancel? Shouldn't it be possible to just...

Why cancel? Shouldn't it be possible to just change the reservation to a new rate/room?

HTB.
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