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Search: Posts Made By: 8420PR
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Replies: 50
Views: 3,560
Posted By 8420PR

Perhaps this particular claim triggered a 'fraud...

Perhaps this particular claim triggered a 'fraud flag' where these extra measures are requested? Given the number of claims LH handles if it were a standard policy for all customers I am sure we...
Replies: 19
Views: 2,594
Posted By 8420PR

Yes, big risk for LH. My guess is the lawyer...

Yes, big risk for LH. My guess is the lawyer looked at what happened in the last case (in 2013, LH lost in a lower court, then won in the Oberlandesgericht Köln (regional) court, and then settled...
Jun 4, 19, 10:31 pm
Replies: 60
Views: 5,866
Posted By 8420PR

Either: - the crew felt pressured to do...

Either:
- the crew felt pressured to do overtime, so there was no point or reason for the OPS person to get the door closed.
- the crew could refuse the overtime and walk at any time without...
Replies: 27
Views: 1,186
Posted By 8420PR

In Germany, customers on economy flex tickets...

In Germany, customers on economy flex tickets have access to the priority security lane. Outside of Germany it is just business/first class and status holders.
May 6, 19, 5:27 pm
Replies: 15
Views: 1,970
Posted By 8420PR

It is based on US DOT regulations, and is...

It is based on US DOT regulations, and is regardless of the booked class of travel.
Replies: 5
Views: 649
Posted By 8420PR

No, you cannot buy miles from that website. It...

No, you cannot buy miles from that website. It would be against the M&M terms & conditions, your account would be closed and you would have lost your money and miles. It's a scam.
Apr 23, 19, 1:56 am
Replies: 124
Views: 15,176
Posted By 8420PR

Still the law is clear (and dealt with by the...

Still the law is clear (and dealt with by the ECJ): baggage not making the flight isn't a reason to deny boarding (in the context of a single contract of carriage involving a number of reservations...
Apr 22, 19, 11:24 pm
Replies: 124
Views: 15,176
Posted By 8420PR

You are eligible for the denied boarding...

You are eligible for the denied boarding compensation of €600, as you presented yourself at the gate before boarding had finished. Below is the legal precedent from the European Court of Justice, in...
Replies: 23
Views: 2,039
Posted By 8420PR

Does anyone know if I book a basic economy ticket...

Does anyone know if I book a basic economy ticket from United (which doesn't include seat reservations), but all on Lufthansa operated flights - can I reserve seats on Lufthansa for free as a Sen?
Mar 22, 19, 2:21 am
Replies: 26
Views: 1,408
Posted By 8420PR

Last January, SAA in Capetown were happy to...

Last January, SAA in Capetown were happy to accept my bag:
- connecting to LH in JNB, on a separate ticket
- short checked to Munich (via FRA), where (on the separate ticket) I had a 8 hour...
Replies: 35
Views: 1,557
Posted By 8420PR

https://www.flightstats.com/v2/flight-ontime-perfo...

https://www.flightstats.com/v2/flight-ontime-performance-rating/LH/819/GOT

From the last 60 days, LH189 has been cancelled once and the maximum delay has been 23 minutes. Based on these...
Replies: 2
Views: 288
Posted By 8420PR

Based on the below ECJ judgement, only the 2...

Based on the below ECJ judgement, only the 2 hours delay due to the technical problem would be considered as relevant for deciding if compensation is due:.



Source: ...
Replies: 45
Views: 2,879
Posted By 8420PR

It was signed into UK law on 25th May 2018. ...

It was signed into UK law on 25th May 2018.



Note this doesn't apply to "purely personal or household activity" like holiday photos, photos between friends etc.
Replies: 45
Views: 2,879
Posted By 8420PR

But if you listen to the video, at 1:30 the FA...

But if you listen to the video, at 1:30 the FA does politely request to stop filming, explaining that it's not allowed to film. It's not recorded what happened after that.
Replies: 40
Views: 2,651
Posted By 8420PR

While the A380 is relatively comfortable in...

While the A380 is relatively comfortable in economy when full at the weekends (especially in the upper deck Y compartment), there is nothing better (in the economy travelling world) than a Wednesday...
Replies: 45
Views: 2,879
Posted By 8420PR

I can't see any way that this is disgraceful -...

I can't see any way that this is disgraceful - you should have asked permission before beginning filming. I am on the side of the purser here, and it could be some of the other passengers appreciated...
Feb 22, 19, 1:09 pm
Replies: 30
Views: 1,804
Posted By 8420PR

I guess it it as operational issue, looks like...

I guess it it as operational issue, looks like edelweiss might be a plane down for some reason.

I think (from googling) this is the plane about to fly (in 1.5 hours from now) to Gran Canaria to...
Replies: 26
Views: 4,258
Posted By 8420PR

Headphone plug is 3.5mm. I always bring my own...

Headphone plug is 3.5mm. I always bring my own headphones as the crew will collect the LH headphones before landing, which is sometimes annoying when close to the end of a film.

You'll get a...
Replies: 69
Views: 3,749
Posted By 8420PR

I flew BGY to MUC just before Christmas and there...

I flew BGY to MUC just before Christmas and there was a local cabin crew being trained (I was sitting at the front and overheard their conversation).

In their statement they mentioned cost...
Replies: 3
Views: 545
Posted By 8420PR

Munich Airport twitter feed has a weather warning...

Munich Airport twitter feed has a weather warning on Feb 3rd. Potentially the airport asked airlines to cancel a percentage of flights....
...
Replies: 431
Views: 35,803
Posted By 8420PR

If you get the €600 compensation depends on the...

If you get the €600 compensation depends on the reason for the delay (I assume for the flight from LEJ to FRA). From your posts I cannot work out the reason, but if it was anything within the...
Feb 8, 19, 6:23 am
Replies: 44
Views: 4,046
Posted By 8420PR

In economy it's difficult to tell the difference...

In economy it's difficult to tell the difference between Edelweiss and LX, apart from the fact there is no free alcohol on Edelweiss.....
Replies: 26
Views: 1,495
Posted By 8420PR

While technically you are right, I am fairly sure...

While technically you are right, I am fairly sure it felt like a downgrade....



I feel your pain. I'm a big fan of premium economy, but whenever something goes wrong (cancellation, missed...
Replies: 22
Views: 1,627
Posted By 8420PR

It wasn't the day of the strike at FRA was it? ...

It wasn't the day of the strike at FRA was it? No passengers were allowed to board at FRA, so the flights flew empty or just with a few connecting passengers.
Replies: 35
Views: 6,609
Posted By 8420PR

Just looking at the number of complaints (and...

Just looking at the number of complaints (and without knowing any further details), it does look like a perception bias against LH group airlines. Is it love/hate, or just hate? :)
Showing results 1 to 25 of 1000
 


 
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