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Search: Posts Made By: here2thereinAZ
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Replies: 34
Views: 2,724
Posted By here2thereinAZ

Piney is actually 100% correct in his factual...

Piney is actually 100% correct in his factual assertions.

Executive management is entirely to blame. US has been on a steady downward spiral for almost 2.5 years. This ship is breaking up before...
Replies: 34
Views: 2,724
Posted By here2thereinAZ

Don't bother with the "debate". Living in PHX,...

Don't bother with the "debate". Living in PHX, everyone I know and all of those I work with now avoid US at all cost. Connecting on a well run airline has been much better out of PHX for the last...
Replies: 34
Views: 2,724
Posted By here2thereinAZ

The only things that I need to know are these: ...

The only things that I need to know are these:

1.) When US disappears, WN will stay the same, with an exceptional and customer-connected business model.

2.) IF WN were ever to disappear, the...
Replies: 5
Views: 604
Posted By here2thereinAZ

The LCC folks are actually not smart at all...

The LCC folks are actually not smart at all regarding what they refer to internally as "pricing", or has been evidenced, with every other aspect of their operation.

Your question is very valid,...
Dec 2, 08, 2:02 pm
Replies: 37
Views: 5,763
Posted By here2thereinAZ

My view on this subject is this: Give the...

My view on this subject is this:

Give the merger, and the merger of the two programs a chance. My experience since 1981 is that NW and DL are...and have been all along...just about equal in terms...
Dec 2, 08, 10:57 am
Replies: 15
Views: 1,457
Posted By here2thereinAZ

The final half of the story.

As the OP, I wanted to let everyone know how the return trip was:

I did not get upgraded on either flight on Sunday, and both flights were oversold.

Both the CRJ-900 and the A320 were...
Replies: 34
Views: 2,724
Posted By here2thereinAZ

What is keeping US on life support, even though...

What is keeping US on life support, even though the respirations and blood pressure of the enterprise are both dropping fast, are the unfortunate souls who will go down with the ship in PHL, CLT and...
Dec 1, 08, 11:46 am
Replies: 9
Views: 578
Posted By here2thereinAZ

I strongly suggest that you completely abandon...

I strongly suggest that you completely abandon US. I was a CP for 7 years, live in PHX, and every time someone foolishly thinks that they would be wise to stick with US because they live in CLT, PHL...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

US2- Thanks for the clarification on the...

US2-

Thanks for the clarification on the circumstances that led to the $150 charge!

I go to Honolulu a great deal. I always prepay the 2 nights at the Waikiki Moana Surfrider, non-refundable,...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

Nope. The OP's friend requested and received not...

Nope. The OP's friend requested and received not one iota more from US. He missed the flight, and never asked for anything more. They also gave him nothing else, other than the return seat that he...
Nov 29, 08, 1:13 pm
Replies: 10
Views: 7,192
Posted By here2thereinAZ

And the only reason is to improperly take money...

And the only reason is to improperly take money from you while providing no product or service in return for the money provided.

When you face a change and don't show up at Safeway for your weekly...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

Great summary Myadvice. Since there is no...

Great summary Myadvice.

Since there is no cost of goods sold that applies to the $150 charge, it becomes clear that "option A" is a failed business practice. It is like your doctor charging you...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

The really great news is that the "whole problem"...

The really great news is that the "whole problem" is solved by US implementing the same policy that they have in terms of cancelling flights without providing $150 cash payments to each affected...
Nov 29, 08, 6:50 am
Replies: 15
Views: 1,457
Posted By here2thereinAZ

Smile To be frank, I found HP be to be a rather good...

To be frank, I found HP be to be a rather good airline, as the largest of the non-major airline prior to its acquisition of US in September, 2005. Planes were clean, lavatories were usable, F food...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

On the same day, precisely, as US feels it is...

On the same day, precisely, as US feels it is financially responsible to put $150 in my pocket for cancelling or delaying a flight.

What's good for the passenger is good for the carrier.

US's...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

So that I don't double post, the answer is here...

So that I don't double post, the answer is here (along with a few other answers):

http://www.flyertalk.com/forum/showthread.php?p=10827163#post10827163
Replies: 68
Views: 5,339
Posted By here2thereinAZ

But it is the same as the carrier cancelling a...

But it is the same as the carrier cancelling a flight with 20 minutes notice.

Niether the carrier nor the passenger should charge the other party anything.

Right now it is unethically lop-sided...
Nov 28, 08, 3:36 pm
Replies: 15
Views: 1,457
Posted By here2thereinAZ

High 5 NW, and hopefully DL.

I haven't flown NW in about 7 years after being one of their Platinum WorldPerks members for 4 years prior to that...living in Minneapolis. Always felt that NW had egregiously expensive fares out of...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

PB- As usual, you are absolutely correct. I...

PB-

As usual, you are absolutely correct. I agree with you completely. The whole line of "but every airline does it" holds less than no water.

It is not time for you to "put up shut up"...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

The point is this: If US does not hand out $150...

The point is this: If US does not hand out $150 checks when they make mistakes, it is unethical for them to charge people for their occasional mistakes. "Customary practice" within US is what is...
Replies: 68
Views: 5,339
Posted By here2thereinAZ

It is sooooo too bad that US is killing itself by...

It is sooooo too bad that US is killing itself by just not being able to connect with, partner with, and understand the importance of their revenue stream (passengers). Whether this is common...
Replies: 54
Views: 4,821
Posted By here2thereinAZ

Jim- I hear you and understand that concept....

Jim-

I hear you and understand that concept.

Betcha the reason yield management is much less important and beneficial now (than it was 10-15 years ago) is that as service quality, reasonable...
Replies: 54
Views: 4,821
Posted By here2thereinAZ

Great points Southside. The challenge faced...

Great points Southside.

The challenge faced by many carriers, especially US, is that Yield/Pricing departments fail inarguably when a/c do not always leave the gate with a 100% load AND only when...
Replies: 54
Views: 4,821
Posted By here2thereinAZ

Yes, but yield management gets it wrong 50% of...

Yes, but yield management gets it wrong 50% of the time. Their outright failure is that, absent a 100% load factor while charging $1400 r/t on a last minute fare, yield management failed. They will...
Replies: 54
Views: 4,821
Posted By here2thereinAZ

I think that as the economy stays tanked, and as...

I think that as the economy stays tanked, and as a couple of carriers tank, we will find that the carriers that have connected with and serviced their customers in the most positive and peaceful...
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