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Search: Posts Made By: jsloan
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Today, 6:40 pm
Replies: 584
Views: 143,178
Posted By jsloan

Yes. In Star Alliance, only the operating...

Yes. In Star Alliance, only the operating carrier matters.
Yesterday, 3:11 pm
Replies: 141
Views: 5,182
Posted By jsloan

"Whomever is your onward leg with" -> "the...

"Whomever is your onward leg with" -> "the late-delivering carrier," but only if it's a single ticket. In other words, on a single ticket, if you get delayed / canceled / etc. out of DEN on a UA...
May 30, 20, 5:26 pm
Replies: 59
Views: 7,155
Posted By jsloan

Sorry, I should have been more clear. I was...

Sorry, I should have been more clear. I was referring specifically to the RoutesOnline link. That only contains the international schedule. It's not clear that they've finalized the domestic schedule...
May 30, 20, 4:57 pm
May 30, 20, 4:55 pm
Replies: 2,639
Views: 302,232
Posted By jsloan

Fair enough. Unfortunately, UA has been...

Fair enough. Unfortunately, UA has been retroactively applying their new policy, as you've seen. I hope that you'll get an easy refund just by using the form, but I'm not optimistic.
May 30, 20, 4:29 pm
Replies: 2,639
Views: 302,232
Posted By jsloan

OP meant Chase Travel. When did you purchase...

OP meant Chase Travel.

When did you purchase your ticket? UA's refund policy was a two hour change through March 6. If you bought your ticket since that date, UA had put a more restrictive...
May 30, 20, 3:34 pm
Replies: 59
Views: 7,155
Posted By jsloan

Sorry, I misinterpreted what you wrote. Mea...

Sorry, I misinterpreted what you wrote. Mea culpa. :)
May 30, 20, 3:24 pm
Replies: 59
Views: 7,155
Posted By jsloan

"3 Aug" should be read as "not yet decided." ...

"3 Aug" should be read as "not yet decided." They've updated the schedule through August 2, and then pulled the plug on some routes for the rest of the summer schedule (though Oct 24). But it's...
May 30, 20, 12:06 pm
Replies: 59
Views: 7,155
Posted By jsloan

LH has been doing schedule updates on a rolling...

LH has been doing schedule updates on a rolling basis 2-4 weeks out. They updated everything on their schedule through 6/15 a couple of weeks ago and 7/2 a few days ago. If your flight was in the...
May 30, 20, 9:34 am
Replies: 59
Views: 7,155
Posted By jsloan

It's common for it to take a few days for UA's...

It's common for it to take a few days for UA's systems to catch up with partners'. When you say "some time ago," are we talking 3-4 days or 2+ weeks?

UA agents will generally insist that the...
May 29, 20, 7:08 pm
Replies: 2,639
Views: 302,232
Posted By jsloan

Interesting. I assume that UA has a...

Interesting. I assume that UA has a responsibility to keep its registration up-to-date, but I also can't imagine that the DOT hasn't been able to serve papers on UA in 4 yeas and never noticed. :)
...
May 29, 20, 3:04 pm
Replies: 2,639
Views: 302,232
Posted By jsloan

I'm... not sure it works that way. But it will...

I'm... not sure it works that way. But it will be interesting to find out, especially since, according to his LinkedIn, Hershel Kamen hasn't been a United employee since 2014. I'm quite skeptical...
May 29, 20, 10:43 am
Replies: 31
Views: 4,602
Posted By jsloan

In addition to what fumje wrote, there's an...

In addition to what fumje wrote, there's an extensive discussion (with wiki) here:...
May 29, 20, 1:17 am
Replies: 2,639
Views: 302,232
Posted By jsloan

Yes. Reports on the forum are anywhere...

Yes.


Reports on the forum are anywhere from 3 days to 30+ days. If there's a pattern to the timing, nobody's been able to discern it. I had a situation similar to yours, and I got notification...
May 29, 20, 12:59 am
Replies: 2,639
Views: 302,232
Posted By jsloan

It's the rules of the original fare that would...

It's the rules of the original fare that would apply.


I'd need the original travel dates to be 100% sure, but since I had the outbound date, I just picked a return date a couple of weeks later...
May 29, 20, 12:39 am
Replies: 6
Views: 650
Posted By jsloan

I don't think that's accurate. Here's the...

I don't think that's accurate.

Here's the applicable fare rule from the same AUS-STO fare I was reading earlier; this is the section for partially-used tickets:


RETURN RESERVATIONS MAYBE...
May 29, 20, 12:04 am
Replies: 2,639
Views: 302,232
Posted By jsloan

I'm a little confused, because what you describe...

I'm a little confused, because what you describe isn't generally how things work for most UA fares issued pre-COVID. For most fares, you would have been given a $50 ETC when you made the change, and...
May 28, 20, 11:53 pm
Replies: 6
Views: 650
Posted By jsloan

That's not how it works, but you may have hit on...

That's not how it works, but you may have hit on the right answer anyway.

To get a complete answer, you'll need to consult the fare rules for the fare you're interested in buying.

The short...
May 28, 20, 11:31 pm
Replies: 2,639
Views: 302,232
Posted By jsloan

Little recent success, much pushback. If you...

Little recent success, much pushback. If you purchased the ticket prior to March 7, US regulations also give you a shot at a refund, but UA is ignoring those also. I suggest calling, asking for a...
May 28, 20, 5:37 pm
Replies: 2,808
Views: 566,616
Posted By jsloan

Agreed, although for award tickets in particular,...

Agreed, although for award tickets in particular, the fact that free redeposits are allowed with 30 days notice is good for travel throughout the remainder of 2020. However, it is possible that if...
May 28, 20, 2:31 pm
Replies: 59
Views: 7,155
Posted By jsloan

:D Something like that.

:D Something like that.
May 28, 20, 1:24 pm
Replies: 2,639
Views: 302,232
Posted By jsloan

Call again; they can definitely file your refund...

Call again; they can definitely file your refund request over the phone.


Currently, UA is offering that as an option; you can call customer service and they can do it. They may change their...
May 28, 20, 12:53 pm
Replies: 59
Views: 7,155
Posted By jsloan

It takes a couple of hours, so somewhere in...

It takes a couple of hours, so somewhere in between, I guess?
May 28, 20, 12:27 pm
Replies: 929
Views: 131,318
Posted By jsloan

The only reason to use a roundtrip ticket is if...

The only reason to use a roundtrip ticket is if you need the Excursionist Perk. Otherwise, book as one ways prior to June 30 (for travel during late summer); that will give you free changes,...
Showing results 1 to 25 of 1000
 

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