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Search: Posts Made By: denuaflier
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Dec 5, 17, 10:09 pm
Replies: 31
Views: 2,262
Posted By denuaflier

Is it possible that the third card was your card...

Is it possible that the third card was your card that was replaced with one of the other two cards (either expired or for security reasons)? In that case, AMEX should be able to find that refund and...
Oct 28, 17, 8:03 pm
Replies: 136
Views: 21,692
Posted By denuaflier

I have complained in the past that I am allergic...

I have complained in the past that I am allergic to Dogs. Usually, they are able to accommodate me by asking other passengers in the same cabin.
Oct 20, 17, 7:47 pm
Replies: 105
Views: 8,908
Posted By denuaflier

I have decided not to pursue 1K and am enjoying...

I have decided not to pursue 1K and am enjoying buying business class for whoever has best routes / price combination.
Oct 20, 17, 7:45 pm
Jul 10, 17, 10:03 pm
Replies: 1,309
Views: 224,306
Posted By denuaflier

Just to clarify - you can sell tap water. There...

Just to clarify - you can sell tap water. There are a number of companies who bottle tap water and sell that. Not that it matters to discussion at hand:p
Jul 6, 17, 8:37 am
Replies: 447
Views: 65,561
Posted By denuaflier

This is also a cyclical business. When the next...

This is also a cyclical business. When the next down turn comes, these people who leave now would have been very useful. They are in a high fixed cost business. They need a lot of these frequent...
Jul 5, 17, 9:00 pm
Replies: 328
Views: 40,116
Posted By denuaflier

Here we go again blaming the victim. United needs...

Here we go again blaming the victim. United needs to retrain their staff and emphasis the fact that they are in service business (whether they like it or not) and they need to stop blaming their...
Jul 5, 17, 2:38 pm
Replies: 398
Views: 72,876
Posted By denuaflier

I just had my first BE experience. I don't get...

I just had my first BE experience. I don't get not letting 1K change a seat and giving that to no status standby. These people just don't have thinking capacity.
Jul 5, 17, 2:37 pm
Replies: 328
Views: 40,116
Posted By denuaflier

UA is in the tanks and leadership does not know...

UA is in the tanks and leadership does not know how to change the moral of the company. I am sure glad I am 100% google flighting (needs a better phrase to replace kayaking) nowadays. Just gave some...
Jun 21, 17, 4:31 pm
Replies: 83
Views: 7,127
Posted By denuaflier

I have actually seen this consistently for the...

I have actually seen this consistently for the past four years or so. I almost always purchase LH plating.
May 28, 17, 8:58 am
Replies: 13
Views: 1,448
Posted By denuaflier

When they reissued the ticket, the rate desk made...

When they reissued the ticket, the rate desk made a mistake and did not count fuel surcharge or some other fees that should count towards PQD. They ended up reissuing ticket to take care of that.
...
May 27, 17, 3:30 pm
Replies: 13
Views: 1,448
Posted By denuaflier

UPDATE: Called United and they had to get a...

UPDATE: Called United and they had to get a technical person involved. They reissued the tickets and it fixed the problem. But, as always with United, it created a new problem. It reduced my PQD by...
May 27, 17, 8:25 am
Replies: 13
Views: 1,448
Posted By denuaflier

Even with eticket number, Swiss Air shows the...

Even with eticket number, Swiss Air shows the orphan segment.
May 26, 17, 7:52 pm
Replies: 13
Views: 1,448
Posted By denuaflier

Is this a cause for concern? orphan / not longer valid segment in record

Hi,

I am flying XXX-EWR-ZRH-YYY (ZRH-YYY as well as entire return trip in Swiss Airlines) in December. After I purchased the ticket, UA cancelled EWR-ZRH segment.

They then rebooked me directly...
Apr 17, 17, 8:13 pm
Replies: 6,961
Views: 627,630
Posted By denuaflier

I just replied to him. See below... Dear Mr....

I just replied to him. See below...
Dear Mr. Munoz,

Your email is a day late and dollar short in my opinion. United has a culture of disrespecting their customers that I have witnessed over the...
Apr 17, 17, 8:10 pm
Replies: 87
Views: 9,269
Posted By denuaflier

Completely agree with your sentiments. UA...

Completely agree with your sentiments.

UA is in service business and this nonsense of safety is the only thing that matters is non-sense. What UA staff needs to realize is that there is a choice...
Apr 15, 17, 10:35 am
Replies: 6,961
Views: 627,630
Posted By denuaflier

It is more than convenience. Something called...

It is more than convenience. Something called contract law. UA breached it. UA is not doing a favor on anyone.
Apr 15, 17, 10:32 am
Replies: 6,961
Views: 627,630
Posted By denuaflier

He is right in telling that. [Moderator edit. See...

He is right in telling that. [Moderator edit. See reasons below.]
Apr 15, 17, 10:16 am
Replies: 485
Views: 53,798
Posted By denuaflier

UA invited those police in the first place. They...

UA invited those police in the first place. They had not business calling the Police on a paying customer who had every right to his seat.
Apr 15, 17, 10:13 am
Replies: 485
Views: 53,798
Posted By denuaflier

I agree. I am flying Frontier of all airlines...

I agree. I am flying Frontier of all airlines next week over United (and paying $600 for a ticket) that United could have had 10 days ago.
Apr 15, 17, 10:11 am
Replies: 6,961
Views: 627,630
Posted By denuaflier

Then your airline should make alternative...

Then your airline should make alternative arrangements for your pilot. Dr. had planned his trip fine, your airline did not plan their pilots journey. Let's not blame the Dr. who is a true victim...
Apr 15, 17, 10:07 am
Replies: 399
Views: 42,725
Posted By denuaflier

IAH Club agents are rude and condescending- I...

IAH Club agents are rude and condescending- I encounter some version of this 5 times a year.
Apr 14, 17, 9:15 am
Replies: 399
Views: 42,725
Posted By denuaflier

This is the reason I am going to use up all my...

This is the reason I am going to use up all my miles and only fly United when I absolutely must.
Apr 11, 17, 8:36 am
Replies: 399
Views: 42,725
Posted By denuaflier

I disagree. What Oscar wrote in that email is...

I disagree. What Oscar wrote in that email is unacceptable. As a 1K I am taking my business away and I am sure there are a lot of people like that.
Apr 10, 17, 11:48 pm
Showing results 1 to 25 of 440
 


 
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