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Search: Posts Made By: etiene
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Forum: TravelBuzz
Jul 7, 20, 1:48 am
Replies: 41
Views: 2,221
Posted By etiene

Having lived in Cambridge with several US service...

Having lived in Cambridge with several US service members living in my building: their cars didn't seem to be reregistered. I don't know whether that's a result of them not being there for long...
Jul 3, 20, 12:06 pm
Replies: 1,607
Views: 232,450
Posted By etiene

Had a look at my tickets on Saudia - or tried......

Had a look at my tickets on Saudia - or tried... Two couldn't be found with the ticket number, and I now find I can't get the ticket details in KLM. HA and VS segments don't seem to pull up in those...
Jul 1, 20, 8:04 am
Replies: 1,607
Views: 232,450
Posted By etiene

Travel-Quinten already had phoned Delta, that's...

Travel-Quinten already had phoned Delta, that's how he got the note. Whether they talked to DL or KL employees is immaterial since [as you mention] they act for one another in the joint venture. I...
Jul 1, 20, 12:54 am
Replies: 1,607
Views: 232,450
Posted By etiene

The poster you're referring to was actually at...

The poster you're referring to was actually at Schiphol. Regardless, I think the issue [note on booking] was caused by previous interactions and the phone agents [be they KLM or DL] getting...
Jun 30, 20, 12:21 am
Replies: 1,607
Views: 232,450
Posted By etiene

If you look back you'll see this has happened to...

If you look back you'll see this has happened to several others - best guess is it's the rebooking algorithm giving up because of the scale of COVID cancellations, along with an assumption that few...
Jun 29, 20, 8:02 am
Replies: 1,607
Views: 232,450
Posted By etiene

This was your return, right? What was the...

This was your return, right? What was the outcome...?
Jun 29, 20, 7:38 am
Replies: 1,607
Views: 232,450
Posted By etiene

You're not wrong, and it's always worth being...

You're not wrong, and it's always worth being nice to the reps you interact with - it's not like they make the policies.

However, I think at this stage it's worth pointing out that DL/AF/KL knew...
Jun 29, 20, 1:29 am
Replies: 1,607
Views: 232,450
Posted By etiene

That's not exactly kosher! The least they could...

That's not exactly kosher! The least they could do is proactively reach out to you - otherwise you could arrive at the airport in BUD ready to fly!

Not exactly sure what you do about it - I guess...
Jun 26, 20, 9:21 am
Replies: 1,607
Views: 232,450
Posted By etiene

Fantastic stuff- thanks. Did you already know...

Fantastic stuff- thanks. Did you already know about this and have it to hand, or did the agent bring it up?
Jun 26, 20, 4:22 am
Replies: 1,607
Views: 232,450
Posted By etiene

My October DL135 is still on the books and still...

My October DL135 is still on the books and still an A350 so presumably near term cancellations...
Jun 25, 20, 1:14 am
Replies: 1,607
Views: 232,450
Posted By etiene

Good point, yes - and that's the explanation for...

Good point, yes - and that's the explanation for the below language I believe.



First sector needs to be flown one year from ticket issue and travel needs to be complete one year from first...
Jun 25, 20, 12:56 am
Replies: 1,607
Views: 232,450
Posted By etiene

Will PM you a screenshot, but no issue finding I...

Will PM you a screenshot, but no issue finding I fares BUD-OGG on May 21 - are you trying to specify the I2FFHU fare...? If so then it's not there any more, just force "f bc=I" and it'll use the...
Jun 24, 20, 1:40 pm
Replies: 1,607
Views: 232,450
Posted By etiene

You'll need to give us route/date details for...

You'll need to give us route/date details for anyone to give you real advice. I had no trouble finding I fares for some random prospective dates I was looking at in Matrix yesterday though - fares...
Jun 23, 20, 3:18 pm
Replies: 1,607
Views: 232,450
Posted By etiene

A second algorithm will come along in the next...

A second algorithm will come along in the next couple of days to sort out that issue - the first just replaces the cancelled flight without regard to whether itís possible wrt the rest of the...
Jun 23, 20, 1:30 am
Replies: 1,607
Views: 232,450
Posted By etiene

I had wondered if some of the confusion over what...

I had wondered if some of the confusion over what Delta would do in the case of a cancellation was coming from the disconnect between DL and AF/KL policies along with the fact [I believe?] that AF/KL...
Jun 23, 20, 1:20 am
Replies: 1,607
Views: 232,450
Posted By etiene

So you seem to have gotten the AF/KL policy...

So you seem to have gotten the AF/KL policy there, rather than the DL one [as published] - were you calling DL in the EU by any chance?
Jun 18, 20, 4:16 am
Replies: 1,607
Views: 232,450
Posted By etiene

AF/KL? Policies are different between those two...

AF/KL? Policies are different between those two and Delta [September].
Jun 17, 20, 10:32 am
Replies: 1,607
Views: 232,450
Posted By etiene

This is the problem: as far as I can tell your...

This is the problem: as far as I can tell your agent is correct on the policy. Several on here claim to have had DL push their dates to whenever they wanted in the available calendar - but there is...
Jun 17, 20, 3:29 am
Replies: 1,607
Views: 232,450
Posted By etiene

Neither did I, managed through iMessage a couple...

Neither did I, managed through iMessage a couple of months ago. Tried for my parents' reservation too, but the agent couldn't get it done - I think there were some codeshare changes that hadn't been...
Jun 17, 20, 2:50 am
Replies: 1,607
Views: 232,450
Posted By etiene

No need to be overly worried about December [yet]...

No need to be overly worried about December [yet] - this is just the rerouting algorithm giving up on an itinerary because so many flights have been axed due to COVID. Nobody has reported an issue...
Jun 17, 20, 12:58 am
Replies: 1,607
Views: 232,450
Posted By etiene

Hadn't DL intended to start JFK-PRG? If that's...

Hadn't DL intended to start JFK-PRG? If that's in the schedule for next year [and dates which work for you] then you could do [wherever]-JFK-PRG[stopover]-AMS-BUD. If they subsequently cancel/push...
Jun 17, 20, 12:38 am
Replies: 1,607
Views: 232,450
Posted By etiene

We've no reports of reinstatement being denied...

We've no reports of reinstatement being denied AFAIK- this is just the algorithm giving up on trying to repair your existing itinerary I believe. In any case the wider policy would cover you to...
Jun 16, 20, 10:49 am
Replies: 1,607
Views: 232,450
Posted By etiene

Unless you've linked to the wrong page, that's...

Unless you've linked to the wrong page, that's not new [last update 28/05] - I don't see anything changed about it either.



Those are additive - so it's two in the US and two in Europe [and...
Jun 14, 20, 1:41 pm
Replies: 1,607
Views: 232,450
Posted By etiene

May depend who you booked with. For DL I donít...

May depend who you booked with. For DL I donít think thereís a written policy to refer to. People have been pretty successful at moving to whenever they want on the schedule (departure by March 14th)...
Jun 14, 20, 1:20 pm
Replies: 1,607
Views: 232,450
Posted By etiene

People managed that for involuntary changes,...

People managed that for involuntary changes, nothing written down suggests that for voluntary ones so at best YMMV.

Correction: think AF/KL may have allowed that, not sure it still does. (And can...
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