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Search: Posts Made By: AGR Insider
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Nov 1, 16, 9:19 am
Replies: 7
Views: 1,306
Posted By AGR Insider

Update your AGR credit card art in Apple pay

FTers:
The card will update to show the AGR card art in January. If you'd like to update it now, you can do so by removing the Amtrak card from Apple Pay and then re-adding it to see the card...
Jun 27, 16, 1:15 pm
Replies: 35
Views: 6,558
Posted By AGR Insider

To all - where it concerns an AGR (loyalty)...

To all - where it concerns an AGR (loyalty) account issue specifically, such as logging into your AGR account, viewing your points and coupons, making redemptions, etc., please call us at...
Jan 24, 16, 3:22 pm
Replies: 516
Views: 111,976
Posted By AGR Insider

We are pleased to announce that the new Amtrak...

We are pleased to announce that the new Amtrak Guest Rewards program is now in effect. In addition to changes in the way members earn and redeem points for Amtrak travel, members will now find...
Jan 24, 16, 5:14 am
Replies: 516
Views: 111,976
Posted By AGR Insider

Thanks for the positive feedback. You hit the...

Thanks for the positive feedback. You hit the site in the early few minutes after it came online with the new changes, and we were still performing final configuration.

Anthony
Jan 23, 16, 12:23 pm
Replies: 7
Views: 1,443
Posted By AGR Insider

Don't worry, I know well who jackal is. ;) ...

Don't worry, I know well who jackal is. ;) We're glad that folks are making those final zone-based redemptions before the new structure takes effect for new, modified, and cancelled bookings...
Jan 5, 16, 3:18 pm
Replies: 12
Views: 3,260
Posted By AGR Insider

Yes. The $49 minimum spend applies to all...

Yes. The $49 minimum spend applies to all registrants in this promotion.

Anthony
Jan 5, 16, 2:53 pm
Replies: 12
Views: 3,260
Posted By AGR Insider

Starting today: Amtrak Guest Rewards 1-2-3-FREE Promotion

Today is the first day to earn free summer travel in the Northeast Corridor with the Amtrak Guest Rewards 1-2-3-FREE Promotion!



Take three qualifying roundtrips on Acela or three qualifying...
Jan 5, 16, 2:50 pm
Replies: 10
Views: 1,450
Posted By AGR Insider

To reflect the current price of Northeast...

To reflect the current price of Northeast Regional Saver Fares in select markets (such as WAS-NYP and NYP-BOS), we have revised the minimum spend requirement of a one-way segment from $53 to $49....
Jan 5, 16, 12:22 pm
Replies: 6
Views: 1,404
Posted By AGR Insider

Correct - until closing time of our call center...

Correct - until closing time of our call center the night of Jan 23, the current scheme remains in effect when you call.

Anthony
Jan 5, 16, 8:36 am
Replies: 5
Views: 931
Posted By AGR Insider

Hi NovaEngr, Please send me a screenshot if...

Hi NovaEngr,

Please send me a screenshot if possible - I'm not aware of any systemwide website or account issues that would lead to what you're seeing.

Thanks!
Anthony
Dec 30, 15, 9:15 am
Replies: 12
Views: 3,639
Posted By AGR Insider

There was a brief outage yesterday afternoon but...

There was a brief outage yesterday afternoon but it was fully resolved.

Anthony
Dec 15, 15, 5:27 pm
Replies: 12
Views: 3,639
Posted By AGR Insider

Hi - we recently corrected a technical issue with...

Hi - we recently corrected a technical issue with our login system for a limited number of accounts. If you merged your accounts and could not log in, please now complete a password reset on...
Dec 7, 15, 3:20 pm
Replies: 12
Views: 3,639
Posted By AGR Insider

Hi abagga - you can send me a PM here and I'll...

Hi abagga - you can send me a PM here and I'll look into your issue.

Thanks,
Anthony
Oct 7, 15, 9:29 am
Replies: 3
Views: 1,114
Posted By AGR Insider

Don't worry, we're actually pretty smart and...

Don't worry, we're actually pretty smart and already knew before this thread :cool:

Anthony
Oct 5, 15, 4:10 pm
Replies: 1
Views: 1,693
Posted By AGR Insider

Announcement regarding Diners Club International

Effective January 1, 2016, the option to transfer points from Diners Club International to Amtrak Guest Rewards will be discontinued. Members may continue to transfer Diners Club International points...
Sep 28, 15, 11:26 am
Replies: 22
Views: 11,210
Posted By AGR Insider

Announcement regarding Chase Ultimate Rewards

Effective December 8, 2015, the option to transfer points from Chase Ultimate Rewards to Amtrak Guest Rewards® will be discontinued. Eligible Chase Ultimate Rewards customers can transfer points into...
Sep 25, 15, 11:00 am
Replies: 516
Views: 111,976
Posted By AGR Insider

Saver fares aren't refundable, and many customers...

Saver fares aren't refundable, and many customers choose to select higher fares on paid tickets to gain more flexibility. It is not apples to apples to the redemption rate for this reason, as...
Sep 15, 15, 8:57 am
Replies: 30
Views: 4,309
Posted By AGR Insider

Not a true blanket statement. There are so many...

Not a true blanket statement. There are so many cases where members will be unaffected or far better off in the new structure vs. today!

Anthony
Sep 15, 15, 8:06 am
Replies: 516
Views: 111,976
Posted By AGR Insider

Amtrak sleeping car tickets always have a single...

Amtrak sleeping car tickets always have a single accommodation charge per room, plus a rail fare per person. The accommodation charge and at least one rail fare must come from a single person's...
Sep 14, 15, 2:02 pm
Replies: 468
Views: 126,164
Posted By AGR Insider

Correct - it works like today's Select Plus /...

Correct - it works like today's Select Plus / Select Executive companion coupon in this regard. A Flexible fare is not a requirement.

Anthony
Sep 12, 15, 5:47 pm
Replies: 468
Views: 126,164
Posted By AGR Insider

We were notified of some technical difficulties...

We were notified of some technical difficulties with the application process from Bank of America. The issue is fixed and previous applicants who received a denied or referred message will be...
Sep 11, 15, 11:27 pm
Replies: 468
Views: 126,164
Posted By AGR Insider

Today, you’ll begin to see information through...

Today, you’ll begin to see information through various sources about the new Amtrak Guest Rewards MasterCard® credit cards. For those of you who are deeply engaged with the program, we wanted to...
Sep 11, 15, 1:45 pm
Replies: 30
Views: 4,309
Posted By AGR Insider

I appreciate the attention paid to the T&Cs of...

I appreciate the attention paid to the T&Cs of this offer; however, the promotion is not configured differently from previous seasons. All Amtrak services that normally earn AGR points (e.g. not...
Sep 10, 15, 10:57 am
Replies: 2
Views: 1,193
Posted By AGR Insider

It's based on the cost of the ticket itself,...

It's based on the cost of the ticket itself, irrespective of how many rides you make on that ticket.

Anthony
Sep 8, 15, 4:20 pm
Replies: 5
Views: 860
Posted By AGR Insider

How about an upgrade from non-member to member...

How about an upgrade from non-member to member status? Enrollment in AGR is complimentary! Feel free to enroll at www.AmtrakGuestRewards.com.

Anthony
Showing results 1 to 25 of 528
 

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