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Search: Posts Made By: SkyMilesTeam
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Feb 1, 19, 10:21 am
Replies: 42
Views: 2,462
Posted By SkyMilesTeam

We are so glad many of you are enjoying your 2018...

We are so glad many of you are enjoying your 2018 Milestone e-mail! While most Medallion Members who had enough travel in 2018 to pull in some brag-worthy stats should have received an e-mail, if you...
Mar 29, 18, 10:59 am
Replies: 80
Views: 8,071
Posted By SkyMilesTeam

Hi everyone – if you booked tickets before...

Hi everyone – if you booked tickets before 3/27/18 for travel on or after 4/1/18 and are earning less MQMs as a result of the changes to the Aermexico accrual chart, you can request mileage credit...
Mar 9, 18, 5:17 pm
Replies: 83
Views: 9,770
Posted By SkyMilesTeam

Hi everyone – happy to report the MQD Waiver...

Hi everyone – happy to report the MQD Waiver display issue has been fixed. But, as some of you pointed out, we also discovered some Members’ MQD Waiver spend was actually incorrect beyond just the...
Mar 2, 18, 11:56 am
Replies: 83
Views: 9,770
Posted By SkyMilesTeam

Hi everyone, wanted to let you know that we...

Hi everyone, wanted to let you know that we recognize that some Member’s MQD Waiver Card spend bar is not displaying accurate spend towards the waiver. Rest assured that all MQDs are still being...
Jan 16, 18, 11:10 am
Replies: 2,057
Views: 186,690
Posted By SkyMilesTeam

Hi everyone – beginning on February 1, the Card...

Hi everyone – beginning on February 1, the Card Spend bar for Diamond and Platinum Medallion Members will show progress towards reaching $250,000 in spend. The Card Spend bar for Gold and Silver...
Dec 1, 17, 11:00 am
Replies: 151
Views: 12,216
Posted By SkyMilesTeam

Hi Everyone – as a few of you already pointed...

Hi Everyone – as a few of you already pointed out, the flight from DTW to SEA will stop at Paine Field for a brief event at Boeing’s production facility, before flying to SEA. Also, in case you...
Nov 21, 17, 1:18 pm
Replies: 86
Views: 6,290
Posted By SkyMilesTeam

Hi everyone, circling back here to let you know...

Hi everyone, circling back here to let you know that we are currently working to rebook & reassign Delta Comfort+ seats to all impacted customers. This process could take some time – so please bear...
Nov 17, 17, 3:32 pm
Replies: 70
Views: 6,272
Posted By SkyMilesTeam

Hi everyone, wanted let you know that the...

Hi everyone, wanted let you know that the surcharge that you saw for certain Europe Award Tickets earlier today was an error. Not to worry, as we took notice and the issue has been resolved. Happy...
Nov 14, 17, 2:35 pm
Replies: 151
Views: 12,216
Posted By SkyMilesTeam

747 Farewell Tour and Auction

Hi everyone, we thought you might be interested in the details of our once-in-a-lifetime Delta 747 Farewell Tour that stops in DTW, SEA, ATL and MSP. The tour can include one last ride on a DL 747,...
Oct 31, 17, 4:09 pm
Replies: 86
Views: 6,290
Posted By SkyMilesTeam

Hi everyone, we’re aware of this seat assignment...

Hi everyone, we’re aware of this seat assignment issue for Delta Comfort+ on TATL flights, and are fixing it ASAP. We will circle back with an update once everything is fixed.
Oct 18, 17, 5:19 pm
Replies: 121
Views: 12,581
Posted By SkyMilesTeam

Hi all, we thought everything was fixed, but it...

Hi all, we thought everything was fixed, but it looks like there are still some issues with Award Ticket availability for some of our partners. We know this is frustrating and we’re working to...
Oct 18, 17, 9:03 am
Replies: 109
Views: 14,604
Posted By SkyMilesTeam

Hi everyone, wanted to clear up any confusion...

Hi everyone, wanted to clear up any confusion surrounding Delta One suite upgrades. Diamond Medallion Members can use one Global Upgrade Certificate to upgrade directly to a Delta One suite from any...
Oct 16, 17, 1:17 pm
Replies: 121
Views: 12,581
Posted By SkyMilesTeam

Hi everyone, we know that many of you have been...

Hi everyone, we know that many of you have been unable to find Award Ticket availability with our partner airlines over the last couple of days. We want you to know we were experiencing a technical...
Oct 9, 17, 4:03 pm
Replies: 10
Views: 1,320
Posted By SkyMilesTeam

Hey everyone, circling back to let you know that...

Hey everyone, circling back to let you know that this issue has been fixed. However, if you are a Diamond Medallion Member and for some reason you are still seeing SKY instead of PREM on your...
Oct 9, 17, 4:02 pm
Replies: 18
Views: 3,244
Posted By SkyMilesTeam

Hey everyone, circling back to let you know that...

Hey everyone, circling back to let you know that this issue has been fixed. However, if you are a Diamond Medallion Member and for some reason you are still seeing SKY instead of PREM on your...
Oct 3, 17, 9:25 pm
Replies: 10
Views: 1,320
Posted By SkyMilesTeam

Hi everyone, we're aware of this boarding pass...

Hi everyone, we're aware of this boarding pass issue, and are working to fix it ASAP. Rest easy - the boarding zone rules haven't changed. Diamond Medallion Members still get to board in zone PREM...
Oct 3, 17, 9:24 pm
Replies: 18
Views: 3,244
Posted By SkyMilesTeam

Hi everyone, we're aware of this boarding pass...

Hi everyone, we're aware of this boarding pass issue, and are working to fix it ASAP. Rest easy - the boarding zone rules haven't changed. Diamond Medallion Members still get to board in zone PREM...
Jul 27, 17, 2:51 pm
Replies: 20
Views: 2,448
Posted By SkyMilesTeam

Thank you for your patience. We have confirmed...

Thank you for your patience. We have confirmed that the mileage estimator is now working properly – happy earning!
Jul 14, 17, 4:46 pm
Replies: 20
Views: 2,448
Posted By SkyMilesTeam

Our apologies for the confusion. While the...

Our apologies for the confusion. While the primary issue has been resolved, we discovered a secondary issue with the mileage estimator display for connecting flights. We are working to resolve as...
Jul 14, 17, 1:53 pm
Replies: 11
Views: 2,577
Posted By SkyMilesTeam

We are sorry to hear that miles for your hotel...

We are sorry to hear that miles for your hotel stay haven’t posted to your account. ALL hotel stays booked through delta.com/hotels are eligible for mileage accrual. To submit a claim for missing...
Jul 14, 17, 1:12 pm
Replies: 20
Views: 2,448
Posted By SkyMilesTeam

Good news - the mileage estimator has been fixed!...

Good news - the mileage estimator has been fixed! We’ll be sure to keep a close eye on it. We appreciate your patience!
Jul 7, 17, 1:45 pm
Replies: 20
Views: 2,448
Posted By SkyMilesTeam

The mileage estimator display is expected to be...

The mileage estimator display is expected to be fixed in the coming weeks. Miles, MQMs, MQSs and MQDs are still being posted correctly to Members’ SkyMiles accounts. Thank you for your patience as we...
Jul 6, 17, 1:30 pm
Replies: 28
Views: 4,591
Posted By SkyMilesTeam

We are aware of a current display issue within...

We are aware of a current display issue within delta.com and the Fly Delta app where “Upgrade Available” is showing regardless of whether you are within your clearance window or upgrades are...
Jul 6, 17, 1:28 pm
Replies: 26
Views: 4,416
Posted By SkyMilesTeam

We are aware of a current display issue within...

We are aware of a current display issue within delta.com and the Fly Delta app where “Upgrade Available” is showing regardless of whether you are within your clearance window or upgrades are...
Jun 23, 17, 3:26 pm
Replies: 41
Views: 5,441
Posted By SkyMilesTeam

We are aware of the confusion regarding how some...

We are aware of the confusion regarding how some Virgin Atlantic Award Tickets are displaying on Delta.com and are actively working to resolve the issue as soon as possible. Currently, a reservation...
Showing results 1 to 25 of 81
 


 
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