Go Back  FlyerTalk Forums > Search Forums
Reload this Page >

Search Results

 
Search: Posts Made By: jochen_vdk
Showing results 1 to 25 of 368
Search took 0.23 seconds.
Replies: 2
Views: 374
Posted By jochen_vdk

Flight not taken, recover unused taxes through Geld-für-Flug

I often book cheaper return flights long in advance and sometimes my schedule changes so I need to buy a new ticket.
If this happens before departure of the first flight, I usually call the airline...
Replies: 13
Views: 1,641
Posted By jochen_vdk

Yes you can indeed, although it happened once...

Yes you can indeed, although it happened once that the hotel that did not collect the certificate contacted me after my stay by e-mail, asking to mail in the certificate.
Replies: 17
Views: 1,723
Posted By jochen_vdk

This really depends on the hotel. I have had...

This really depends on the hotel.
I have had many stays without any special mention on the invoice, I have had as many stays that mention "bonus point package" or "5000 bonus points" or "room incl...
Nov 5, 18, 3:20 pm
Replies: 31
Views: 2,492
Posted By jochen_vdk

Just a short update - on the phone they insist...

Just a short update - on the phone they insist they have done nothing wrong, I can't pull another type of answer out of them, no matter to whom I am talking. My complaint by e-mail is being ignored....
Oct 12, 18, 3:05 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

I get confirmation mail + separate eticket when I...

I get confirmation mail + separate eticket when I make a booking. When changing a booking I NEVER get a separate eticket, only the reservation. Checked that on the last 10 rebookings. So that’s why I...
Oct 12, 18, 3:02 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

Indeed. That sometimes happens, especially when I...

Indeed. That sometimes happens, especially when I book on short notice like 2 hours before departure. I get the same kind of confirmation mail with reservation code but No ticket number. Payment...
Oct 11, 18, 11:49 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

Indeed, that was the answer of KLM. But how do...

Indeed, that was the answer of KLM. But how do you know if the ticket has been re-issued or not? It is an electronic ticket, so you do not get a paper of some kind. And KLM does not send the...
Oct 11, 18, 11:42 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

I entered my credit card details on the KLM...

I entered my credit card details on the KLM website, the transaction was confirmed, again on the KLM website, and I received the confirmation e-mail, with the confirmation of the credit card payment....
Oct 10, 18, 2:32 pm
Replies: 31
Views: 2,492
Posted By jochen_vdk

Thanks everybody for the replies. FWIW it...

Thanks everybody for the replies.

FWIW it was a KLM ticket, KLM operated flight, booked on the KLM website. Indeed KLM never sends out new e-tickets when rebooking a flight.

I will insist and...
Oct 9, 18, 10:51 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

I never get a new e-ticket e-mailed to me when I...

I never get a new e-ticket e-mailed to me when I change KLM bookings online. I only get the rebooking confirmation mentioning all the new booking details.
The only difference is that this time, the...
Oct 9, 18, 10:26 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

But I got my changes confirmed by e-mail! I got...

But I got my changes confirmed by e-mail! I got the booking confirmation which mentioned "Your reservation is confirmed", booking code, ticket number, price, confirmation of payment with my credit...
Oct 9, 18, 9:03 am
Replies: 31
Views: 2,492
Posted By jochen_vdk

Rebooking not issued by KLM, refused check in

I have rebooked a KLM ticket and received a rebooking confirmation by e-mail. In the app, the new flight data were visible, everything looked good.

The evening before the flight, I could not check...
Dec 24, 17, 8:43 am
Replies: 18
Views: 1,420
Posted By jochen_vdk

Thanks! In some cases I got rebooked by KLM...

Thanks!

In some cases I got rebooked by KLM on another airline. I have asked Flying Blue for mileage credit of the original itin due to invol reroute, and once they credited within the hour, in...
Dec 24, 17, 3:02 am
Replies: 18
Views: 1,420
Posted By jochen_vdk

I had one year of gold in between because I got a...

I had one year of gold in between because I got a baby and I travelled less.
Dec 24, 17, 2:37 am
Replies: 18
Views: 1,420
Posted By jochen_vdk

Back to gold due to weather

After 10+ years of Platinum I missed requalification this year because of all the cancellations in December.

I would qualify both on miles and on segments, I was 6-7 segments short of Platinum and...
Replies: 16
Views: 1,861
Posted By jochen_vdk

Cheapest hotel in Europe

I am currently looking for the cheapest hotel in Europe for a 4 night stay (trigger several Accelerate tasks) during the next couple of weeks.

I have previously stayed at hotels in Spain (40-50...
Replies: 11
Views: 5,947
Posted By jochen_vdk

You do not get a refund of fare, but in case the...

You do not get a refund of fare, but in case the taxes are cheaper, the tax difference is refunded
Replies: 2
Views: 493
Posted By jochen_vdk

Thanks Oliver! I checked everything except that.

Thanks Oliver! I checked everything except that.
Replies: 2
Views: 493
Posted By jochen_vdk

Reason for cancellations of SN3591

Got my flight SN3591 cancelled today, and I have seen that the same flight tomorrow is also cancelled.

As usual they did not give any information. Does anyone know the reason for these...
Jan 14, 17, 5:06 am
Replies: 2
Views: 785
Posted By jochen_vdk

Flight Paris - Ho Chi Minh

A couple of friends of mine have booked following flight through a travel agency:

13.11.2017

Paris departure 13.10
Ho Chi Minh arrival 06.05

The flight is operated either by Air France or...
Replies: 237
Views: 26,209
Posted By jochen_vdk

I also received the mail, after having...

I also received the mail, after having requalified for SEN. I could have booked that last US trip on another airline :)

Something I noticed though was "In addition you will receive the same amount...
Forum: TravelBuzz
Dec 9, 16, 2:16 am
Replies: 17
Views: 2,841
Posted By jochen_vdk

That's what I thought as well! I agree...

That's what I thought as well!


I agree that the TA has done its work even if the flight is cancelled. So if I had been reimbursed I would have had no problem with the TA's service charge. But in...
Dec 9, 16, 1:54 am
Replies: 18
Views: 4,343
Posted By jochen_vdk

Indeed. I have this experience with ebookers.de ...

Indeed. I have this experience with ebookers.de
First, they are not reachable by phone (I needed several times more than 45 minutes to talk to a person instead of a computer) or e-mail (no e-mail...
Forum: TravelBuzz
Dec 8, 16, 7:51 am
Replies: 17
Views: 2,841
Posted By jochen_vdk

It was SAS, indeed an EU carrier, and a EU...

It was SAS, indeed an EU carrier, and a EU departure.

Some say the airline is responsible, others say if you booked through a travel agency, the TA is responsible. You see both opinions also in...
Forum: TravelBuzz
Dec 8, 16, 7:47 am
Replies: 17
Views: 2,841
Posted By jochen_vdk

To me ebookers.de was a real nightmare. No...

To me ebookers.de was a real nightmare. No possibility to contact them online, 45 minutes waiting time on the phone, support people that have no clue what they are talking about and having to check...
Showing results 1 to 25 of 368
 


 
Forum Jump