Search: Posts Made By: bubu-SNA
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Aug 30, 19, 10:27 am
Replies: 368
Views: 65,450
Posted By bubu-SNA

I can confirm bonus denial

I was just denied a 50K gold personal card bonus recently with no explanation. No pop-up or any other notice that I was ineligible for the bonus. Application was directly from the american express...
Aug 5, 19, 2:40 pm
Replies: 3
Views: 1,431
Posted By bubu-SNA

Yes, its a single reservation.

Yes, its a single reservation.
Aug 4, 19, 8:54 pm
Replies: 709
Views: 164,728
Posted By bubu-SNA

Below is a mini-review from a 2 week stay in...

Below is a mini-review from a 2 week stay in June/July of this year.

The good first.

The staff is amazing and bends over backwards to accommodate the guests.
The restaurant food is very good...
Aug 2, 19, 12:19 pm
Replies: 709
Views: 164,728
Posted By bubu-SNA

Corporate addressed the missing nights & points...

Corporate addressed the missing nights & points shortly after I posted my rant. I'm actually impressed how promptly they addressed the issue.

The property never did respond back to me directly but...
Aug 1, 19, 2:50 pm
Replies: 709
Views: 164,728
Posted By bubu-SNA

The property has a habit of skimming off the...

The property has a habit of skimming off the points they need to post for stays based on past posts in this thread and my own experience.. Make sure you get a folio when you depart that includes...
Jul 17, 19, 12:44 am
Replies: 235
Views: 64,231
Posted By bubu-SNA

We completed a stay the last week of June at the...

We completed a stay the last week of June at the property. Overall a great 7 day visit but not perfect stay.

The positive first,

We received a Diamond upgrade to a king sanctuary pool villa on...
Jul 11, 19, 8:04 am
Replies: 3
Views: 1,431
Posted By bubu-SNA

Transiting DEL - Air India to Turkish, do I need a visa?

Hopping for a quick answer as I've never transited DEL...

Flying MLE-DEL-IST-SSH (with a ground stop in TRV on AI264). I'm wondering if I need a transit visa on a Russian Federation passport for...
Jun 30, 19, 1:39 am
Replies: 709
Views: 164,728
Posted By bubu-SNA

...confirmed, at the property now and the f&b...

...confirmed, at the property now and the f&b discount for platinum/titanium is 20%. Considering the eye watering prices ��, 20% is actually a substantial sum over a 7-14 day stay.
Jun 29, 19, 11:40 am
Replies: 709
Views: 164,728
Posted By bubu-SNA

Anyone know if the 30% restaurant promo is still...

Anyone know if the 30% restaurant promo is still valid for platinum/titanium at the property?
Jun 8, 19, 10:23 pm
Replies: 235
Views: 64,231
Posted By bubu-SNA

We have a stay upcoming later this month and I...

We have a stay upcoming later this month and I just realized our outbound flight leaves SEZ @ 5:30am on a Saturday morning.

Does anyone know if the helicopter transfer is available pre-dawn back...
Jun 8, 19, 11:27 am
Replies: 35
Views: 3,049
Posted By bubu-SNA

Had one of those visitors at the Ritz Carlton

A few "luxury" hotel bug stories to share.

...roughly 5-6 years ago I found a roach in our suite at the Ritz Carlton Kapalua. No compensation was offered despite my asking. They sprayed down the...
Feb 28, 19, 5:50 pm
Replies: 738
Views: 100,402
Posted By bubu-SNA

2 eligible elites staying in 1 room

... hopefully an easy clarification.

2 adults + 2 kids staying in a single suite. 1 adult has Titanium the other Platinum status in the program. Does each member qualify for their own +1 breakfast...
Feb 8, 19, 11:24 am
Replies: 46
Views: 8,478
Posted By bubu-SNA

Between being f'd with over extra person (kids)...

Between being f'd with over extra person (kids) surcharges on point redemptions and this ongoing inability to book certain properties with points I'm sorely tempted to move my 80+ nights of corporate...
Feb 7, 19, 4:01 pm
Replies: 46
Views: 8,478
Posted By bubu-SNA

Any update on this issue? Trying to book a stay...

Any update on this issue? Trying to book a stay and getting the dreaded... "We’re sorry. This property is not taking redemption bookings at this time. You can either book a cash reservation or search...
Feb 7, 19, 2:25 pm
Replies: 131
Views: 34,647
Posted By bubu-SNA

that's what I'm seeing

...that's what I'm seeing as well. Central reservations are no help, they see the exact same availability; or rather lack there of.

I do recall seeing points availability a few months ago when the...
Feb 6, 19, 4:58 pm
Replies: 131
Views: 34,647
Posted By bubu-SNA

anyone have any luck doing a points booking at...

anyone have any luck doing a points booking at this property?
Feb 1, 19, 11:51 am
Replies: 709
Views: 164,728
Posted By bubu-SNA

I just went online as well and an "extra person...

I just went online as well and an "extra person fee" of $392.86 is displayed for a 1 night booking when adding a child (3rd guest) on a point stay. This fee also shows up on paid bookings...

The...
Feb 1, 19, 9:45 am
Replies: 709
Views: 164,728
Posted By bubu-SNA

just a straight surcharge

The surcharge was presented as being for an extra person in a room surcharge. Below is the exact language used...there really is no ambiguity here.

EXTRA PERSON CHARGE

The following charges are...
Feb 1, 19, 8:25 am
Replies: 709
Views: 164,728
Posted By bubu-SNA

It's a surcharge

...100% sure they are quoting a surcharge on the room itself. The seaplane transfer costs were addressed in a different section of the email.

I likewise inquired about maximum occupancy and was...
Jan 31, 19, 7:27 pm
Replies: 709
Views: 164,728
Posted By bubu-SNA

$440+ tax kid surcharge

I have a 14 night points stay upcoming and got a whooper of a surprise when I reached out to the property to arrange for the sea plane transfer & pre-book activites. The property intends to surcharge...
Sep 17, 18, 1:07 pm
Replies: 3,171
Views: 606,056
Posted By bubu-SNA

They did not balk at the 2nd child in the e-mail...

They did not balk at the 2nd child in the e-mail I just got from them today but vaguely hinted there may be a "charge" for the roll away. Gonna move the reservation over to the St. Regis since it has...
Sep 16, 18, 3:16 pm
Replies: 3,171
Views: 606,056
Posted By bubu-SNA

I booked the standard 60K a night room. From past...

I booked the standard 60K a night room. From past experience the resorts we've stayed at have always accommodated the extra kid regardless of published room occupancy restriction. I generally send an...
Sep 16, 18, 2:02 pm
Replies: 3,171
Views: 606,056
Posted By bubu-SNA

Need some advice, Planning on spending 10 to...

Need some advice,

Planning on spending 10 to 14 days in the Maldives next summer with the wife + 2 kiddos (7 and 8). I booked the W based on reviews, etc but I am now wondering if this was not a...
Oct 3, 17, 7:54 pm
Replies: 26
Views: 6,979
Posted By bubu-SNA

no luck calling Tokyo

I just tried to see if the Tokyo call center could see availability that shows on Etihad.com, AUH-LAX in early August. No luck, same result as USA call center. They could see Y awards, no C.
Nov 20, 16, 8:21 pm
Replies: 400
Views: 54,709
Posted By bubu-SNA

...do casino promo comp nights post as night or...

...do casino promo comp nights post as night or stay credits? I assume not since their system only lets you have spg or code on the reservatiin...not both?
Showing results 1 to 25 of 369
 

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