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Search: Posts Made By: H3A3H3
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Dec 1, 18, 2:51 pm
Replies: 573
Views: 82,940
Posted By H3A3H3

So insightful, and so eloquently stated. In...

So insightful, and so eloquently stated.

In my experience, some of Marriott's most skilled leaders are drowning, and find themselves deeper and deeper in dysfunction, on a weekly basis. I'm...
Dec 1, 18, 8:09 am
Replies: 16
Views: 2,065
Posted By H3A3H3

I agree entirely with you, the fresh steel cut...

I agree entirely with you, the fresh steel cut oats and fresh blueberries at The Ritz-Carlton, are exceptional, as is The Ritz-Carlton's legendary service, and ambiance. In my experience, the St....
Nov 30, 18, 10:37 am
Replies: 16
Views: 2,065
Posted By H3A3H3

That to me is a sign of an Absentee Landlord (and...

That to me is a sign of an Absentee Landlord (and total lack of leadership) in a hotel's food and beverage department. If Starwood and Marriott do not have staff with the wherewithal to know how to...
Nov 30, 18, 8:28 am
Replies: 16
Views: 2,065
Posted By H3A3H3

Instant Oatmeal seems to dwarf today's news of...

Instant Oatmeal seems to dwarf today's news of 500 million Starwood guests potentially having had their identity stolen or compromised.
Nov 27, 18, 8:33 am
Replies: 324
Views: 49,472
Posted By H3A3H3

I entirely agree with you, your experience is my...

I entirely agree with you, your experience is my experience, as well: many Starwood departments, most notably reservations, and customer service, and the back of the house/once Starwood...
Nov 27, 18, 7:49 am
Replies: 16
Views: 2,065
Posted By H3A3H3

I agree with you, that would be logical, BUT, the...

I agree with you, that would be logical, BUT, the General Manager of an Element Hotel made it precisely clear to me that on a recent visit by the ELEMENT HOTEL "Brand Police," that she was told,...
Nov 26, 18, 9:53 pm
Replies: 16
Views: 2,065
Posted By H3A3H3

Confirmed today: New "Element Hotel" BRAND...

Confirmed today: New "Element Hotel" BRAND STANDARD is instant oatmeal packets, and if a hotel dares to serve old fashioned oatmeal, they get dinged by a clipboard-wielding "Brand Police (person)"...
Nov 26, 18, 9:43 pm
Replies: 413
Views: 49,723
Posted By H3A3H3

I'm missing it. I don't see Lounge Access on the...

I'm missing it. I don't see Lounge Access on the new BonVomit chart.
Nov 26, 18, 6:48 pm
Replies: 413
Views: 49,723
Posted By H3A3H3

Lounge Access appears to be missing from all...

Lounge Access appears to be missing from all levels.
Nov 23, 18, 12:18 pm
Replies: 16
Views: 2,065
Posted By H3A3H3

ELEMENT HOTELS: alleged new brand standard: old fashioned oatmeal replaced with insta

Word has it that the Epicurean Geniuses at ELEMENT HOTELS, in keeping with their alleged commitment to "healthy eating," have opted, as a new BRAND STANDARD, to replace old fashioned oatmeal (cooked...
Replies: 8
Views: 1,426
Posted By H3A3H3

Lufthansa A380 at BOS Logan this morning [LH401/26OCT D-AIMJ diverted]

Does Lufthansa fly the A380 from Boston to somewhere in Europe, regularly?

There is a Lufthansa A380 parked beside Terminal E at BOS, this morning.
Sep 4, 18, 9:18 pm
Replies: 1
Views: 528
Posted By H3A3H3

Marriott MORE shopping website **CAUTION**

https://more.marriott.com/

For those considering a "shopping experience" at the Marriott MORE shopping website, allow me to caution you, in my opinion, you are likely to have a superior shopping...
Jul 6, 18, 7:25 pm
Replies: 3
Views: 1,657
Posted By H3A3H3

Transfer Membership Rewards Points to Marriott's Brand Loyalty Program, effective 8/1

I've asked this question twice now, received no answer, and have found my query closed out by a Moderator, or moved.

My question stands:

"In the absence of an ability to transfer Amex...
Jul 6, 18, 10:53 am
Replies: 3
Views: 1,657
Posted By H3A3H3

Transfer Membership Rewards Points to Marriott's Brand Loyalty Program, effective 8/1

In the absence of an ability to transfer Amex Membership Rewards points to SPG, effective about 8/1/18, does anyone know if Membership Rewards will be able to be transferred to the new Marriott...
Jul 5, 18, 8:31 pm
Replies: 183
Views: 56,216
Posted By H3A3H3

Anyone know if American Express/Marriott will allow you to transfer.........

Anyone know if American Express/Marriott will allow you to transfer American Express Membership Rewards points to the new Marriott International brand loyalty program?

In the recent past we could...
Jul 5, 18, 8:26 pm
Replies: 41
Views: 9,177
Posted By H3A3H3

David Flueck, Senior Vice President, Global...

David Flueck, Senior Vice President, Global Loyalty at Marriott International, ruined the once preeminent Starwood Preferred Guest Program (where he came from), and Marriott Rewards. My bet is that...
Apr 27, 18, 10:53 pm
Replies: 0
Views: 506
Posted By H3A3H3

Marriott.com is down

I could not log-in to Marriott.com and called Marriott Reservations to inquire why I could not log-in. I was advised that Marriott.com is down, and the agent that I spoke with told me that all of her...
Apr 16, 18, 4:23 pm
Replies: 1,120
Views: 133,689
Posted By H3A3H3

My Starwood American Express card goes from...

My Starwood American Express card goes from $100.00/year to $450.00/year in August 2018.
Apr 1, 18, 8:42 pm
Replies: 8
Views: 3,681
Posted By H3A3H3

Stayed at the Element. Liked it. New, clean,...

Stayed at the Element. Liked it.

New, clean, comfortable, functional, cordial/professional staff at the Front Desk.

I think one distinction between the Element and the Aloft, is that the...
Mar 30, 18, 1:12 am
Replies: 136
Views: 18,727
Posted By H3A3H3

Remove Canadian Airlines International (rest...

Remove Canadian Airlines International (rest their beloved soul) from the commercial airline mix in Canada, allow Air Canada to create a monopoly, and this is what you get (and the cold shoulder from...
Mar 16, 18, 9:36 pm
Replies: 565
Views: 55,634
Posted By H3A3H3

In my opinion, United Airlines has for so long ...

In my opinion, United Airlines has for so long treated humans like animals, and exude a sub-canine culture (for humans), that the kindest solution for United Airlines, is euthanasia. In my opinion,...
Mar 2, 18, 10:44 pm
Replies: 27
Views: 3,832
Posted By H3A3H3

You may be disappointed to learn that Element has...

You may be disappointed to learn that Element has a new brand standard, and the evening reception consists of beverages and chips or soup or salad, or something of the sort. I think they discovered...
Mar 1, 18, 11:55 pm
Replies: 27
Views: 3,832
Posted By H3A3H3

Imagine, taking the time to write a credible...

Imagine, taking the time to write a credible review for TripAdvisor.com, and this is the rhetoric that Starwood's "correspondence clerk" responds with:

"At the Element Hanover - Lebanon, we want...
Feb 11, 18, 3:28 pm
Replies: 27
Views: 3,832
Posted By H3A3H3

There's a real sign of the demise of Starwood....

There's a real sign of the demise of Starwood. You don't know what you don't ask. If you wait for complaints to surface, you've waited too long, and you created a situation that could have and should...
Feb 10, 18, 9:46 pm
Replies: 27
Views: 3,832
Posted By H3A3H3

I just read the latest "Marriott Correspondence...

I just read the latest "Marriott Correspondence Clerk's" response to a review of mine on TripAdvisor.com. I can't believe that Marriott is not embarrassed by the ridiculousness of these "Marriott...
Showing results 1 to 25 of 330
 

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