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Search: Posts Made By: Ben Lipsey
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Replies: 43
Views: 8,920
Posted By Ben Lipsey

Premium = F/J/PY. It should be listed on the...

Premium = F/J/PY. It should be listed on the slide.
Nov 3, 16, 11:54 am
Replies: 5
Views: 1,503
Posted By Ben Lipsey

Unfortunately it's not permitted.

Unfortunately it's not permitted.
Jul 13, 15, 3:47 pm
Replies: 26
Views: 2,522
Posted By Ben Lipsey

That's why we did this - we wanted to improve...

That's why we did this - we wanted to improve customer experience by treating all fares as equal in this regard, and make it easier for agents in the process.
Jul 13, 15, 2:35 pm
Replies: 26
Views: 2,522
Posted By Ben Lipsey

This is correct - Tango now receives same day...

This is correct - Tango now receives same day standby on flights between the Eastern Triangle (YUL/YOW/YTO), Western Triangle (YVR/YEG/YYC), and Toronto to New York (YTO/NYC). This was done as part...
Jul 13, 15, 9:29 am
Replies: 8,029
Views: 1,102,505
Posted By Ben Lipsey

I apologise for the confusion. The entire rouge...

I apologise for the confusion. The entire rouge A319 fleet has indeed been retrofitted, as I mentioned, so there is no "threat" of old-style rouge. The seatmap you may see on AC.com is incorrect, and...
Jul 11, 15, 12:44 am
Replies: 88
Views: 7,356
Posted By Ben Lipsey

Nope. No JV with UA on TB routes.

Nope. No JV with UA on TB routes.
Jul 9, 15, 4:17 pm
Jul 9, 15, 2:50 pm
Replies: 221
Views: 25,040
Posted By Ben Lipsey

Actually 77L will have 40J after retrofit.

Actually 77L will have 40J after retrofit.
Jul 1, 15, 1:58 pm
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

I take your point, but to put this to bed I will...

I take your point, but to put this to bed I will just say one last thing: I'm asking for a two way street. Like take now, did I say FT was unimportant? Did I say we don't value your input or...
Jul 1, 15, 8:01 am
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

If you read his comment history, you'll...

If you read his comment history, you'll understand.
Jul 1, 15, 7:49 am
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

Emphasis on the word 'direct.' Listen, I...

Emphasis on the word 'direct.'

Listen, I said verbatim that I'm on here because I respect the collective wisdom and knowledge of the community, and I meant it. I learned a ton before I started...
Jul 1, 15, 7:25 am
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

Glad you've finally accepted this.

Glad you've finally accepted this.
Jul 1, 15, 7:16 am
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

We listen to you like we listen to all of our...

We listen to you like we listen to all of our customers, of course we do. But to claim that collectively FT has the power to force change is a bit of a stretch.
Jul 1, 15, 5:27 am
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

This group has very rarely, if ever, been the...

This group has very rarely, if ever, been the direct cause of any changes to AC policies except in cases where we feel improvements can be made (eg. Standby for YVR/YYC/YEG) - I can assure you things...
Jul 1, 15, 5:25 am
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

This is perhaps the most pedantic response to a...

This is perhaps the most pedantic response to a clear shot at hyperbole I have ever seen (okay, figuratively would have been a better word, but according to definition 1.1 of Oxford dictionary I was...
Jun 30, 15, 3:19 pm
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

Fair enough, I'll try to continue that detail...

Fair enough, I'll try to continue that detail going forward.
Jun 30, 15, 2:28 pm
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

Do you remember this?...

Do you remember this? http://www.flyertalk.com/forum/23656272-post1001.html

Not babblespeak. I recall you just didn't like what you were hearing, and I felt the back and forth was starting to get...
Jun 29, 15, 1:45 pm
Replies: 150
Views: 19,550
Posted By Ben Lipsey

;)

;)
Jun 29, 15, 1:31 pm
Replies: 2,154
Views: 230,274
Posted By Ben Lipsey

Appreciate the kind words! I'm still here, I was...

Appreciate the kind words! I'm still here, I was just on vacation :)
Jun 12, 15, 6:14 pm
Replies: 132
Views: 12,488
Posted By Ben Lipsey

You raise some interesting and well thought...

You raise some interesting and well thought points. Respectfully, please allow me to engage:



Well, in fairness, this is extremely outdated. This would have been right after the merger with...
Jun 12, 15, 5:31 pm
Replies: 25
Views: 2,419
Posted By Ben Lipsey

1. You can also drop me a line with you AC PNR or...

1. You can also drop me a line with you AC PNR or flight number/date and I can see if I can assist. (also vernonc the wait times are much better now ;) )

3. True - if you purchased from a TA...
Jun 12, 15, 5:28 pm
Replies: 132
Views: 12,488
Posted By Ben Lipsey

I said that we were aware of the issue and that...

I said that we were aware of the issue and that we are taking measures to address it, so to suggest that we acknowledge it but refuse to do anything about is quite far from the truth.

I sense...
Jun 12, 15, 5:17 pm
Replies: 105
Views: 10,742
Posted By Ben Lipsey

Agreed wholeheartedly. The recent pilot...

Agreed wholeheartedly. The recent pilot negotiation was a perfect example of this - both sides changed their tune and now the company's relationship with the pilots, traditionally the worst of all...
Jun 12, 15, 11:54 am
Replies: 132
Views: 12,488
Posted By Ben Lipsey

And what's stopping one from starting service? ...

And what's stopping one from starting service?



Give and ye shall receive. A flippant statement that "AC acknowledges this and refuses to address it" is patently false. I have no disdain for...
Jun 12, 15, 11:41 am
Replies: 105
Views: 10,742
Posted By Ben Lipsey

You make some good points, so please allow me to...

You make some good points, so please allow me to address them:



I feel like the issue of the 'value' of our presence here often comes up. The same few people want to gripe about AC, as is...
Showing results 1 to 25 of 1000
 

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