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Nov 5, 19, 9:20 pm
Replies: 741
Views: 273,664
Posted By frenchft

Stay 1 : 29 - 30 Stay 2 : 30 - 31 Points...

Stay 1 : 29 - 30
Stay 2 : 30 - 31
Points posted step 1 : 1 November
amb / 165nights

15K after 6 stays (one time during promo period). Weak
Dec 13, 18, 5:15 pm
Replies: 573
Views: 76,713
Posted By frenchft

They will face the class actions of course, but...

They will face the class actions of course, but regarding how bad they are with GDPR rules I bet for EU making an exemple of such case. It's very surprising from such big company to deal so poorly...
Dec 12, 18, 9:27 am
Replies: 573
Views: 76,713
Posted By frenchft

not even a name, they sign Marriott DPO... not...

not even a name, they sign Marriott DPO... not even a representative in Europe.
It's really insulting and show how little they value their customers and privacy.

For those interested, here the...
Dec 12, 18, 9:26 am
Replies: 573
Views: 76,713
Posted By frenchft

They answered... they don't have : "we manage...

They answered... they don't have : "we manage everything from the US". Sounds like they don't comply on this point with GDPR article 27.
The DPO proposed a phone call, will report what he wants...
Dec 12, 18, 9:22 am
Replies: 573
Views: 76,713
Posted By frenchft

any idea about class action for European...

any idea about class action for European customers affected?
We can can join US or canada one or something happening in Europe?
Dec 12, 18, 9:21 am
Replies: 573
Views: 76,713
Posted By frenchft

Arrived today too... in spam... not even able to...

Arrived today too... in spam... not even able to manage a clean domain and IP... pathetic.
I don't even talk about the content, it's pure amateurish words.
Dec 5, 18, 6:02 am
Replies: 573
Views: 76,713
Posted By frenchft

I asked the Marriott privacy officer what is the...

I asked the Marriott privacy officer what is the contact of their EU representative for GDPR... still waiting for an answer.
When I got one I will share here for us to be able to fill claims.
Nov 30, 18, 7:52 pm
Replies: 573
Views: 76,713
Posted By frenchft

Stop the SPG bashing. It's a Marriott and...

Stop the SPG bashing. It's a Marriott and Accenture issue. Period.
I hope and pray for a MASSIVE class action in the Us and a HUGE fine from EU.
Nov 30, 18, 12:41 pm
Replies: 573
Views: 76,713
Posted By frenchft

https://www.classlawgroup.com/marriott-starwood-da...

https://www.classlawgroup.com/marriott-starwood-data-breach-lawsuit/
Serious guys?
Nov 30, 18, 12:36 pm
Replies: 573
Views: 76,713
Posted By frenchft

Hyatt did the same when they had a CC breach, was...

Hyatt did the same when they had a CC breach, was useless.
You have to give all your personal data to I don't who . No way!
Nov 30, 18, 12:35 pm
Replies: 573
Views: 76,713
Posted By frenchft

Anyone can join the dedicated call center? I...

Anyone can join the dedicated call center?
I have tried 3 numbers in Europe, all working but nobody answer or talk.
Pathetic, again. Marriott all the way.
Nov 30, 18, 11:37 am
Replies: 573
Views: 76,713
Posted By frenchft

They should ask Accenture, they were the IT...

They should ask Accenture, they were the IT outsourcing etc for Starwood... and for Marriott... I'm surprised that the ACN stock is green today...
Nov 30, 18, 11:31 am
Replies: 573
Views: 76,713
Posted By frenchft

I just realised they offer this monitoring only...

I just realised they offer this monitoring only to US / CANADA / UK members... THANKS MARRIOTT for being so insulting!
Nov 30, 18, 11:12 am
Replies: 573
Views: 76,713
Posted By frenchft

The way they managed it is as far as I know not...

The way they managed it is as far as I know not very good for their relationship with UE...

"In the case of a personal data breach, the controller shall without undue delay and, where feasible,...
Nov 30, 18, 11:06 am
Replies: 573
Views: 76,713
Posted By frenchft

Accenture on both side : Starwood and Marriott....

Accenture on both side : Starwood and Marriott. Very deep IT outsourcing. Both are consider as Key WW clients at Accenture.
Nov 30, 18, 11:04 am
Replies: 573
Views: 76,713
Posted By frenchft

was the case when Hyatt provided such service...

was the case when Hyatt provided such service too... useless and pushy people
Nov 30, 18, 11:04 am
Replies: 573
Views: 76,713
Posted By frenchft

Accenture is removing, or trying to remove some...

Accenture is removing, or trying to remove some informations... not accessible... but they were already the Starwood IT outsourcing / advisor...
Congrats to them for such a work!
...
Nov 30, 18, 10:56 am
Replies: 573
Views: 76,713
Posted By frenchft

yes and Marriott IT, Accenture and those pedantic...

yes and Marriott IT, Accenture and those pedantic people didn't see anything and are living with it for the last 2 years.
What do you think? Amateurs ... irresponsible... and I hope they will be...
Nov 30, 18, 10:40 am
Replies: 573
Views: 76,713
Posted By frenchft

anyone has the Data Privacy Officer at Marriot...

anyone has the Data Privacy Officer at Marriot (for EU customers) email ?
Nov 30, 18, 10:38 am
Replies: 573
Views: 76,713
Posted By frenchft

Accenture and Marriot Management... Merger :...

Accenture and Marriot Management... Merger : failure / Technical due diligence during acquisition : Failure / Data protection since Merger : Failure.
They won a BONVOY to court! Well desserved!...
Nov 25, 18, 11:59 am
Replies: 413
Views: 43,189
Posted By frenchft

not bad for me. Waiting to see the logo to get a...

not bad for me. Waiting to see the logo to get a final opinion.
Regarding the new elite level names, it confirms the informations from some GM in the past months, Marriott wants to clarify the...
Nov 5, 18, 3:37 am
Replies: 24
Views: 3,968
Posted By frenchft

IST is not an airport that I like for various...

IST is not an airport that I like for various reasons but it's one of the only star alliance hub in Europe with fast track on transit / arrival / departure and terminal entrance too.
Nov 5, 18, 3:36 am
Replies: 24
Views: 3,968
Posted By frenchft

There is one star gold line and A3 gives a...

There is one star gold line and A3 gives a voucher for another fast lane.
U have to go on the left side of the terminal passeport check (not the big one on the middle).
Nov 1, 18, 6:33 am
Replies: 62
Views: 6,198
Posted By frenchft

To pay a coffee in order to at least cover the...

To pay a coffee in order to at least cover the cost of water + cleaning is too much for you?
I would never do that and would always at least order a coffee or something in order to use the restroom.
Nov 1, 18, 6:31 am
Replies: 62
Views: 6,198
Posted By frenchft

Was a nice benefit but as always some people was...

Was a nice benefit but as always some people was playing with it and they removed it...
Some guys working in the area was breakfast and dinner (including drinks) every single day as I understood...
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