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Search: Posts Made By: RSSRNotInIndia
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Feb 16, 09, 5:37 pm
Replies: 25
Views: 1,740
Posted By RSSRNotInIndia

We waive the service fee for our 1K/GS consumers,...

We waive the service fee for our 1K/GS consumers, as well as any itinerary booked using a 1K/GS member's miles ;).
Feb 16, 09, 5:13 pm
Replies: 18
Views: 2,990
Posted By RSSRNotInIndia

I assuming you're traveling on an award ticket. ...

I assuming you're traveling on an award ticket. The fee is only waived if you're changing only the dates and/or times. In this case, you're changing the routing (connecting through FRA vs. ORD) and...
Feb 16, 09, 5:10 pm
Replies: 25
Views: 1,740
Posted By RSSRNotInIndia

You can change the dates and/or times and occur...

You can change the dates and/or times and occur no additional fee, but the routing/carriers must remain the same.
Feb 16, 09, 4:02 pm
Replies: 25
Views: 1,740
Posted By RSSRNotInIndia

I didn't mean that ;)! I only meant that the fee...

I didn't mean that ;)! I only meant that the fee would be imposed when applicable. Obviously if you're making changes to the dates/times but keeping the routing/airlines the same, there's no fee...
Feb 16, 09, 3:48 pm
Replies: 25
Views: 1,740
Posted By RSSRNotInIndia

We don't make the rules, just enforce them :). ...

We don't make the rules, just enforce them :). Based on the information you've provided, you should not have problems making changes -- unless travel's begun already (since it's a Star Award), of...
Oct 10, 08, 9:55 pm
Replies: 57
Views: 3,776
Posted By RSSRNotInIndia

I agree. And why stop there? What about p.s....

I agree. And why stop there? What about p.s. service to Orlando and Las Vegas? Those flights are always full ;).
Oct 5, 08, 9:26 pm
Replies: 36
Views: 5,027
Posted By RSSRNotInIndia

Easier said than done. We're talking about...

Easier said than done. We're talking about Apollo (!), with its vintage DOS-like commands : ).
Oct 5, 08, 8:24 pm
Replies: 36
Views: 5,027
Posted By RSSRNotInIndia

iwillflytheworld, The answer is NO. This...

iwillflytheworld,

The answer is NO. This question is asked very frequently... the profile is clear, the briefings are clear -- if a passenger is traveling on multiple tickets, UA will NOT...
Oct 5, 08, 5:30 pm
Replies: 215
Views: 48,331
Posted By RSSRNotInIndia

mikensf74, They're easy calls : ). We just...

mikensf74,
They're easy calls : ). We just have to be careful in how we deliver the information... e.g. we can't give specific information out, which many passengers want ("I need to know exactly...
Oct 5, 08, 4:49 pm
Replies: 36
Views: 5,027
Posted By RSSRNotInIndia

Reminds me of those calls I take in which...

Reminds me of those calls I take in which passengers complain 'yes, I'm traveling on two separate tickets, but UA has an interline agreement with BA and its flight was late so you MUST protect me.' ...
Oct 5, 08, 4:38 pm
Replies: 36
Views: 5,027
Posted By RSSRNotInIndia

Officially, they're not suppose to do it due to...

Officially, they're not suppose to do it due to liability (e.g. if UA damages or mishandles your bag, CO-as the last carrier-is responsible) and many agents will politely refuse. That said, it's...
Oct 5, 08, 4:28 pm
Replies: 215
Views: 48,331
Posted By RSSRNotInIndia

PCTraveler, It's per the fare rules -- some...

PCTraveler,
It's per the fare rules -- some fares permit a cash refund, with the service fee subtracted, while most don't. Domestically this is rare, internationally it's more common but to certain...
Oct 5, 08, 4:27 pm
Replies: 9
Views: 885
Posted By RSSRNotInIndia

Very rare but if a ticket's issued/exchanged in...

Very rare but if a ticket's issued/exchanged in NC class (due to agent error), the SWU will never be pulled : )
Oct 4, 08, 7:49 pm
Replies: 2,972
Views: 345,064
Posted By RSSRNotInIndia

Per the profile, the OFFICIAL rules & cost: ...

Per the profile, the OFFICIAL rules & cost:

-- offer ONLY to those booked in 'U' class or higher
-- one-cabin upgrade only

pricing for international travel, Y-C only:
up to 550 miles: $56...
Oct 4, 08, 7:41 pm
Replies: 215
Views: 48,331
Posted By RSSRNotInIndia

SkyTeam777, The official answer is 'no,' as...

SkyTeam777,

The official answer is 'no,' as standby is not permitted on international itineraries. However, I imagine you'll find plenty of FlyerTalkers who've had success in standing by for...
Sep 28, 08, 2:19 am
Replies: 215
Views: 48,331
Posted By RSSRNotInIndia

The carrier that made the change. Award tickets...

The carrier that made the change. Award tickets are extremely difficult to deal with... some airlines, like SQ, aren't helpful at all and UA's not going to spend thousands of dollars to fix their...
Sep 27, 08, 7:57 pm
Replies: 21
Views: 1,320
Posted By RSSRNotInIndia

& Am I missing something? From what...

&



Am I missing something? From what the OP relayed, it doesn't appear there was a schedule change greater than 90 minutes. It sounds like a schedule change of less than 90-minutes was...
Sep 26, 08, 8:17 pm
Replies: 17
Views: 6,483
Posted By RSSRNotInIndia

NF availability is rare on ORD-HNL. With A fares...

NF availability is rare on ORD-HNL. With A fares selling from RT$1800-$2400 (including taxes & fees) from many destinations, we sell a lot of F seats. Further, everybody wants F & it's not uncommon...
Sep 21, 08, 7:10 pm
Replies: 32
Views: 2,289
Posted By RSSRNotInIndia

If you request a change from me, I will verify...

If you request a change from me, I will verify that it's valid & research and fare difference + service fees that may apply. While I realize that this may inconvenience you, it's certainly not...
Sep 21, 08, 12:41 am
Replies: 2,972
Views: 345,064
Posted By RSSRNotInIndia

There is a science to this ; ). Paid gate...

There is a science to this ; ).

Paid gate (and easy/united.com) upgrades are offered only to those passengers who have purchased certain fare classes. Further, a specific dollar amount is...
Sep 20, 08, 9:15 pm
Replies: 215
Views: 48,331
Posted By RSSRNotInIndia

Sorry but I didn't see your question dcsnowwake...

Sorry but I didn't see your question dcsnowwake :). If a reservation is held via an agent, you must call reservations to ticket it. I'm not sure why you couldn't book your reservation over the...
Sep 20, 08, 8:46 pm
Replies: 21
Views: 1,527
Posted By RSSRNotInIndia

FYI- consumer relations keeps a database of...

FYI- consumer relations keeps a database of elites & compensation received, so I'd be a picky when seeking it. If you really think you deserve it though, go ahead and ask! :)
Sep 20, 08, 8:42 pm
Replies: 70
Views: 6,911
Posted By RSSRNotInIndia

A lot of bad information in this thread :). ...

A lot of bad information in this thread :). Examples: Many senior agents will generally answer with "1K desk," even though they're no longer required. This is not reflective of a particular call...
Sep 20, 08, 12:42 am
Replies: 2
Views: 531
Posted By RSSRNotInIndia

If you're ticketed, you may waitlist forever on...

If you're ticketed, you may waitlist forever on an all-UA award. If you're not ticketed, it's a maximum of 72-hours. Good luck -- per our profile, only 3/1000 waitlisted awards clear ; ).
Sep 20, 08, 12:38 am
Replies: 22
Views: 2,661
Posted By RSSRNotInIndia

FWIW... It was announced this week to us...

FWIW...

It was announced this week to us that UA will indeed once again offer the 50K full-fare miles GS renewal.
Showing results 1 to 25 of 105
 


 
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