Search: Posts Made By: CkCrunch
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Nov 8, 19, 2:41 pm
Replies: 6
Views: 564
Posted By CkCrunch

Sep 13, 19, 7:34 am
Replies: 3
Views: 520
Posted By CkCrunch

Missing refund

I made a booking on August 28th, upon which I noticed a mistake on the booking, so I cancelled via MMB and requested a refund within the 24 hour period and made a new booking. BA took payment for...
Oct 23, 18, 5:01 am
Replies: 1,807
Views: 237,482
Posted By CkCrunch

I also wanted to report back on my experience on...

I also wanted to report back on my experience on a DUB B2B as well.

I was on the BA832 with scheduled arrival of 08:15 into DUB last week. While I was boarding the bus to the plane, a gentleman...
Oct 14, 18, 4:15 pm
Replies: 1,807
Views: 237,482
Posted By CkCrunch

Hello - I was wondering what the latest advice...

Hello - I was wondering what the latest advice is? I have a B2B arriving into DUB at 8:15am on the first row after CE and and flying back out to LHR in CE at 9:05am. I am traveling v light - I have...
Dec 29, 17, 6:23 am
Replies: 3,092
Views: 324,394
Posted By CkCrunch

Another data point: BA/JL both showing 4...

Another data point:

BA/JL both showing 4 seats for LGW-HKG in J and 1 seat for LHR-HKG in F for a variety of dates in April. Just got off the phone with 2 different agents at Alaska who saw zero...
Aug 29, 17, 6:04 am
Replies: 868
Views: 4,633
Posted By CkCrunch

You should call in. I had a situation before...

You should call in. I had a situation before where they did not ticket for nearly 3 weeks (a mixed MH/CX award for months later), and when they got around to it, one of the partner airlines (MH) had...
Aug 21, 17, 9:05 am
Replies: 20
Views: 3,230
Posted By CkCrunch

They will refund you, but if you have to rebook...

They will refund you, but if you have to rebook on another airline for more money, you have no further recourse.
Aug 21, 17, 7:45 am
Replies: 20
Views: 3,230
Posted By CkCrunch

This happened to me before - my reservation was...

This happened to me before - my reservation was inexplicably moved to a flight 3 days later after a 5 minute schedule change with my original flights. The original routing was still valid (in fact...
Replies: 45
Views: 8,607
Posted By CkCrunch

Yes I think the main mistake was refusing to see...

Yes I think the main mistake was refusing to see a doctor (assuming one is onboard). There was really no downside to seeing the doctor. They will only divert if it was an emergency and I presume...
Jul 24, 17, 4:14 am
Replies: 22
Views: 2,183
Posted By CkCrunch

For shorter wait times, try calling different...

For shorter wait times, try calling different regional/language call centers. I have had good luck with their Mandarin-speaking lines - even though I speak Mandarin, most agents can actually speak...
Feb 7, 17, 9:50 am
Replies: 3,003
Views: 668,278
Posted By CkCrunch

Time for approval

I applied for the CSR on 1/8 just before the sign up bonus was cut off. Is it unusual for it to be still pending? I tried the automated line and it says it is pending. I have not received any...
Dec 20, 16, 9:35 am
Replies: 23
Views: 4,292
Posted By CkCrunch

How long does it usually take for BA to process...

How long does it usually take for BA to process the flights in the grace period? I called them almost 2 weeks ago and they said they will send it to the backoffice but my gold tier expiration date...
Replies: 188
Views: 30,991
Posted By CkCrunch

Newbie question: Do they enforce the 3 month...

Newbie question: Do they enforce the 3 month holding period to make miles not expire? My miles are expiring at the end of the year, and I am open to applying for a UK credit card (no annual fee...
Sep 5, 16, 5:29 am
Replies: 18
Views: 3,003
Posted By CkCrunch

:rolleyes: It doesn't matter from the consumer's...

:rolleyes: It doesn't matter from the consumer's perspective who is at fault - just that whoever's fault it was should fix it. There was a schedule change that no reasonable person can believe...
Sep 4, 16, 4:53 pm
Replies: 18
Views: 3,003
Posted By CkCrunch

This just illustrates how bad the system is...

This just illustrates how bad the system is stacked. The schedule change was literally 5 minutes and did not change the validity of the connection. The original flights were still operating under...
Sep 2, 16, 9:53 am
Replies: 18
Views: 3,003
Posted By CkCrunch

I am also shocked that this can happen. This...

I am also shocked that this can happen. This basically means that any award ticket on any partner can be cancelled at the partner's option at any time and there's nothing AA can do about it?
Sep 2, 16, 9:29 am
Replies: 18
Views: 3,003
Posted By CkCrunch

Yes, this was an AA-issued award ticket. I have...

Yes, this was an AA-issued award ticket. I have not spoken to CX directly at all. On the CX website, they are still selling F seats for that flight.

I was finally able to get a sympathetic agent...
Sep 2, 16, 7:33 am
Replies: 18
Views: 3,003
Posted By CkCrunch

Issue with ticketed, confirmed award reservation on CX

I made a reservation for 2 people, back in February, that was ticketed on CX F on HKG-MXP, then BA C on MXP-LHR flying out just past midnight on Nov 28. Last week, while I was on vacation, I...
May 13, 16, 8:15 am
Replies: 2
Views: 517
Posted By CkCrunch

Interesting, good to keep in mind next time I...

Interesting, good to keep in mind next time I consider the buy miles option for a flight I may want to change...
May 13, 16, 7:54 am
Replies: 2
Views: 517
Posted By CkCrunch

Refund award flight part paid with cash

I booked a short-haul award. I'm European based, so the cost was 4500 miles + 21 reward flight saver fee. At checkout I elected to select the option to pay 2500 miles + 20 + 21 reward flight...
May 3, 16, 8:24 am
Replies: 27
Views: 9,855
Posted By CkCrunch

Thanks for that, it just seemed illogical for me...

Thanks for that, it just seemed illogical for me not to allow one's spouse to board with you, especially since they are allowed to use priority check in, priority security, and lounge access. ...
May 3, 16, 7:57 am
Replies: 27
Views: 9,855
Posted By CkCrunch

Priority boarding for guest?

I flew back to London from Geneva last night on a redemption ticket - I am a BA Gold but my wife has no status. When I got to the front of the priority boarding line the gate agent made a big...
Jan 27, 16, 12:05 pm
Replies: 2,705
Views: 39,910
Posted By CkCrunch

Is anyone having trouble with agents not seeing...

Is anyone having trouble with agents not seeing availability on CX? The seats are there on ba.com and JL but when I call the agents are not seeing anything. In the past when I called back later it...
Dec 23, 15, 3:54 am
Replies: 102
Views: 18,372
Posted By CkCrunch

I actually find UK agents at LHR to be generally...

I actually find UK agents at LHR to be generally bad. There are some really nice ones, but the surly ones always give you so much attitude. For convenience my wife, who is an investment banker, was...
Dec 22, 15, 8:40 am
Replies: 102
Views: 18,372
Posted By CkCrunch

I know the US CBP has a bad rep, but my...

I know the US CBP has a bad rep, but my experience had been quite good. The lines are long, but the agents are very friendly and efficient given the pressure they are under.

My only brush with...
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