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Search: Posts Made By: mgchan
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Apr 14, 20, 12:36 pm
Replies: 991
Views: 315,423
Posted By mgchan

My wife has an award flight from LAX-IAD and a...

My wife has an award flight from LAX-IAD and a paid flight back in mid May. We want to cancel and the flights have both been changed since booking with added stopovers and changes to departure and/or...
Mar 17, 20, 4:33 pm
Replies: 299
Views: 69,308
Posted By mgchan

I had a flight from PVG-SIN-LAX starting on April...

I had a flight from PVG-SIN-LAX starting on April 1. I submitted an online request for a refund in late February and received a miles redeposit a little over 2 weeks later. It happened to come just a...
Mar 6, 20, 12:45 am
Replies: 299
Views: 69,308
Posted By mgchan

Doubt it, but that's why I waited until they had...

Doubt it, but that's why I waited until they had something that appeared to indicate I would be eligible for a refund. Looks like since then they've issued yet another update saying flights to and...
Mar 6, 20, 12:07 am
Replies: 299
Views: 69,308
Posted By mgchan

I have an award flight booked PVG-SIN-LAX...

I have an award flight booked PVG-SIN-LAX departing April 1 with a 4 day layover in SIN. My trip to China has already been cancelled.

I saw early last week that they had updated their fee waiving...
Dec 18, 19, 1:14 pm
Replies: 6
Views: 1,401
Posted By mgchan

Thanks, I looked at the site but I think I just...

Thanks, I looked at the site but I think I just looked at the checked bags section. Sounds like it should be possible.



Yeah, I may need to just wait until I get there (maybe upon arrival so...
Dec 17, 19, 5:40 pm
Replies: 6
Views: 1,401
Posted By mgchan

Checking in box with dry ice

My wife and I have a trip to Shanghai and Singapore next year. We aren't bringing our infant daughter, so my wife will be pumping breast milk during the trip (about 8 days). Due to logistics, we'll...
Forum: China
Nov 10, 19, 5:24 pm
Replies: 6,768
Views: 1,008,173
Posted By mgchan

My wife and I are traveling with our soon to be 2...

My wife and I are traveling with our soon to be 2 year old son from LAX-PVG on China Eastern (so hopefully their agents have a good understanding of the rules) then PVG-SIN-LAX on Singapore after 4...
Oct 25, 19, 2:53 am
Replies: 193
Views: 37,113
Posted By mgchan

I have a reservation coming up at the St. Regis...

I have a reservation coming up at the St. Regis Deer Valley on a points advance that I booked in February on a whim. I am pretty sure it was at 60k per night but I never received an email confirming...
Oct 24, 19, 12:39 am
Replies: 196
Views: 49,645
Posted By mgchan

Traveling to Shanghai in March/April primarily...

Traveling to Shanghai in March/April primarily for a wedding but also spending a few extra days afterward for some sightseeing. We'll be traveling with a 2 year old as well so we're looking for a kid...
Feb 13, 19, 6:44 pm
Replies: 54
Views: 16,378
Posted By mgchan

we are on an award stay now. Itís been a few...

we are on an award stay now. Itís been a few years but this one has been disappointing. In the past there was a car service to Avon but this time I asked I was told there was no car service and to...
Oct 18, 18, 1:37 pm
Replies: 161
Views: 18,159
Posted By mgchan

As a follow up I was eventually able to get the...

As a follow up I was eventually able to get the appropriate points refunded. I called the SPG line and explained I had 3 reward stays recently, that I had tried to call before to get an adjustment...
Oct 1, 18, 12:40 pm
Replies: 161
Views: 18,159
Posted By mgchan

Anyone have success getting points back on stays...

Anyone have success getting points back on stays already completed? Post merger but pre stay (in early September) one rep suggested that a retroactive credit would be no problem but now the reps I...
Aug 31, 18, 6:52 pm
Replies: 161
Views: 18,159
Posted By mgchan

I have 3 award stays coming up early next month,...

I have 3 award stays coming up early next month, all of which should cost less currently than they did when I booked them. I'm trying to get a refund for the difference. The hotels do not have award...
Aug 28, 18, 3:44 pm
Replies: 13
Views: 818
Posted By mgchan

Did you call the SPG line or the Marriott line? ...

Did you call the SPG line or the Marriott line?

I called the SPG line a few days ago, the guy seemed to know what he was doing, but said he couldn't do it because it was an international property....
Aug 25, 18, 3:02 pm
Replies: 17
Views: 1,834
Posted By mgchan

My issue is that these days transfers like this...

My issue is that these days transfers like this should not require 5 days or 6 weeks or whatever. I have no clue what they're doing unless they have someone filling out a form by hand and mailing it...
Aug 23, 18, 6:58 pm
Replies: 13
Views: 818
Posted By mgchan

Unfortunately this only works if award space is...

Unfortunately this only works if award space is still available. For myself and the original post the hotel is booked up.
Aug 23, 18, 4:28 pm
Replies: 13
Views: 818
Posted By mgchan

I'm interested in this as well -- I had a few...

I'm interested in this as well -- I had a few bookings for example at the St. Regis Florence at 375k for 5 nights, wondering if I could get any points back. But the stay is in 2 weeks and I wouldn't...
Aug 20, 18, 6:20 pm
Replies: 3
Views: 612
Posted By mgchan

I submitted a request for a point transfer on...

I submitted a request for a point transfer on July 31st, and nothing ever happened. I got a confirmation email but that's it, the points are still in our respective accounts.

Was the request...
Aug 17, 18, 10:22 am
Replies: 133
Views: 16,221
Posted By mgchan

The package is already attached to a reservation...

The package is already attached to a reservation but now I'm thinking the package will just be worth 45k points and I'd have to make up the difference between a regular point stay (420k points) so an...
Aug 17, 18, 1:16 am
Replies: 133
Views: 16,221
Posted By mgchan

I think we've been kind of misled regarding a...

I think we've been kind of misled regarding a travel package. When we redeemed for the southwest companion pass the rep told us that if we got the category 1-5 we could upgrade later and extend by a...
Jan 30, 18, 2:09 pm
Replies: 1,017
Views: 158,305
Posted By mgchan

I am being told that "package" rates are not...

I am being told that "package" rates are not eligible as well, at least over email. Strangely I can't even figure out what rates they are using -- even with the regular rates it is off by a couple...
Jan 30, 18, 1:11 am
Replies: 8
Views: 1,257
Posted By mgchan

I had a consulting service help but award...

I had a consulting service help but award availability wasn't great especially from LAX. We ended up booking flights from LAX-IAD (we have family there that we'd spend a couple days with) and then...
Forum: Italy
Jan 20, 18, 10:55 pm
Replies: 13
Views: 874
Posted By mgchan

Yeah, nothing is free, but it's not like I have...

Yeah, nothing is free, but it's not like I have the option of paying 65 euros less for the room without the airport transfer. So it's a nice little one time benefit. I'm not even sure if Citi...
Forum: Italy
Jan 18, 18, 12:32 pm
Replies: 13
Views: 874
Posted By mgchan

Thanks again for the suggestions! Those are...

Thanks again for the suggestions! Those are precisely the tips we needed to narrow things down. Being our first time in Italy it's hard to know what things are like walking and with transportation....
Forum: Italy
Jan 17, 18, 1:29 pm
Replies: 13
Views: 874
Posted By mgchan

Thanks for the suggestions. In Rome some of...

Thanks for the suggestions.

In Rome some of the other hotels we were briefly looking at with the 4th night free are Hotel Raphael, Grand Hotel de la Minerve, and Hassler Roma. They seem to be in a...
Showing results 1 to 25 of 358
 

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