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Jan 5, 14, 9:03 pm
Replies: 366
Views: 143,520
Posted By samsp99

What is the cycle for the annual fee for the...

What is the cycle for the annual fee for the card. Looking at the details of the benefits, it seems the airline credit resets on jan 1st. Does that mean that if you get the card mid year, you can...
May 7, 13, 7:25 pm
Replies: 0
Views: 547
Posted By samsp99

Award availability/cost SEA->MAN

I was looking at award availability for MAN->SEA and the only low miles price flights were for 2 days in march next year, and few med price in the summer. Is the award availability normally that low,...
Apr 1, 10, 11:45 pm
Replies: 1,125
Views: 83,005
Posted By samsp99

I have a trip on April 6th-14th which includes...

I have a trip on April 6th-14th which includes sea->ams and back on delta metal, but it also has legs (ams->man on KLM code share), its already booked (on an amex), is that still valid?

If so...
Replies: 21
Views: 3,016
Posted By samsp99

Hmm, Are you sure they would be any worse than...

Hmm, Are you sure they would be any worse than the ex TWA MD80's?
Replies: 40
Views: 3,276
Posted By samsp99

Product differentiation is the key

Trying to compete with the LCC's on price is looking like it isn't working for the traditional airlines. The benefits they have in terms of the network and infrastructure is costing too much.

The...
May 17, 03, 8:57 pm
Replies: 66
Views: 1,180
Posted By samsp99

One of the aspects great hotels try to stress,...

One of the aspects great hotels try to stress, when being interviewed for the travel channel, is their level of personalization. They remember how a guest likes their coffee etc.

Anyway, as...
May 15, 03, 1:09 am
Replies: 6
Views: 478
Posted By samsp99

Triage for long lines

I read the post on the long lines for CSR reps in IND, and it got me thinking about managing that type of situation.

It seems that for checkin and other customer service operations some are quick...
May 10, 03, 11:24 pm
Replies: 13
Views: 523
Posted By samsp99

I travelled on an XF award last weekend, and was...

I travelled on an XF award last weekend, and was invited to use the arrivals lounge at LHR. The only problem was actually finding it ;-)
May 7, 03, 1:47 am
Replies: 23
Views: 806
Posted By samsp99

Really disorganized checkin

I was checking in for the 1055 MAN->LHR flight on Monday. There were only 2 checkin stands open, and a pretty long line. Some people had been waiting about an hour. There were 2 folks at the ticket...
May 7, 03, 1:31 am
Replies: 19
Views: 782
Posted By samsp99

I had the box lunch recently on shuttle flights...

I had the box lunch recently on shuttle flights from LHR to MAN. I was pretty impressed, it is better than the hot roll on BA in Y.

Considering I mostly fly on the West coast routes in the USA,...
Apr 12, 03, 2:52 am
Replies: 47
Views: 2,092
Posted By samsp99

There was a good documentry on the development of...

There was a good documentry on the development of Concord and the TUV copy. It ended with NASA buying the last Concordski to use as a test plane for supersonic travel. They wanted to do more...
Apr 12, 03, 2:47 am
Replies: 20
Views: 1,099
Posted By samsp99

I have always thought that concorde would work...

I have always thought that concorde would work very well on the West Coast to Hawaii routes. How much time would it cut off the LAX/SFO to Hawaii flight times? Its also the kind of route to have rich...
Apr 8, 03, 11:23 am
Replies: 14
Views: 543
Posted By samsp99

The point I was trying to make is that there are...

The point I was trying to make is that there are not many domestic flights, mostly shuttles to/from LHR/LGW. Most of the flights are to Europe. Given the distances that is similar to the domestic US...
Apr 8, 03, 10:40 am
Replies: 14
Views: 543
Posted By samsp99

Hmmm, The hotel analogy might work - How about a...

Hmmm, The hotel analogy might work - How about a flying version of the W.
Apr 8, 03, 12:23 am
Replies: 14
Views: 543
Posted By samsp99

New business model suggestion : Premium service for a premium

I have been lurking on flyertalk for a while, monitoring the posts and Unitedís progress through these difficult times. I have read the suggestions about competing with SWA and the complaints about...
Mar 13, 03, 10:41 pm
Replies: 16
Views: 776
Posted By samsp99

This happened to me at Christmas last year, in C...

This happened to me at Christmas last year, in C ORD->LHR. I was reading the 3rd Harry Potter book again, upon noticing a FA called me a "sad git" - was a london based crew. Without any action on my...
Mar 7, 03, 5:58 am
Replies: 4
Views: 377
Posted By samsp99

Which carriers for a *A award to Europe in 1st

I want to go from SEA to MAN (Manchester, UK) for a family event in may, and have some miles to burn so am looking at a trip in 1st. I've been in C on UA a couple of times, and have walked past those...
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