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Search: Posts Made By: ITA Hacker
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Forum: Travel Tools
Jul 7, 19, 7:10 pm
Replies: 284
Views: 88,111
Posted By ITA Hacker

Google Flights only has a marketing airline...

Google Flights only has a marketing airline filter, there is no operating airline filter, and unfortunately there is no real way to simulate one. The fact that we group all marketing variants of a...
Forum: Travel Tools
Jun 30, 19, 11:17 pm
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

For some reason JL publishes no availability on...

For some reason JL publishes no availability on these flights for a point of sale in China. If you change the sales city to Tokyo you will see the flights. We're following up to try to figure out...
Forum: Travel Tools
Jan 29, 19, 6:49 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

Could you let me know the details of your search?...

Could you let me know the details of your search? I will have someone look into it.
Forum: Travel Tools
Apr 30, 18, 9:55 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

+cabin premium-coach should work. The name...

+cabin premium-coach

should work. The name used by our internal debugging tool that happens to be exposed on matrix is a holdover from 2006...
Forum: Travel Tools
Apr 23, 18, 8:01 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

Even if matrix does not match the carrier website...

Even if matrix does not match the carrier website (because, as Calchas said, we only show public fares there), Google Flights should. If you can PM me particular examples I will look into them.
Jan 11, 17, 8:07 am
Replies: 559
Views: 246,707
Posted By ITA Hacker

I didn't try to follow the examples in detail,...

I didn't try to follow the examples in detail, but I agree with the way that Calchas has described the logic. As he says, it may be that you're actually agreeing except on the definitions of terms :)
Sep 26, 16, 12:05 pm
Replies: 559
Views: 246,707
Posted By ITA Hacker

It's not clear to me exactly what you want to do,...

It's not clear to me exactly what you want to do, but you can refer to an entire country using the syntax:

l:nXX

(l: means "location" and n is the prefix for "nation")

So to say "flight...
Nov 13, 14, 8:44 am
Replies: 559
Views: 246,707
Posted By ITA Hacker

There is no way to do this on matrix without also...

There is no way to do this on matrix without also forcing a fare breakpoint at NRT (i.e. using two separate fares for SFO-NRT and NRT-SIN, roughly as if you had bought two tickets). I don't know if...
Mar 12, 14, 2:30 pm
Replies: 16
Views: 2,354
Posted By ITA Hacker

Thanks for reporting this issue, indeed it looks...

Thanks for reporting this issue, indeed it looks like we are incorrectly reporting availability on the BA flights JNB-LHR.

We are investigating the cause.
Replies: 23
Views: 2,610
Posted By ITA Hacker

I did check into this and I believe that the...

I did check into this and I believe that the price is valid, if extremely difficult to book.

Both the outbound IAD-LAX-LHR and the return LHR-JFK-DCA must be booked with married availability,...
Forum: Travel Tools
Nov 23, 13, 10:44 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

This is actually a bug in the matrix site that I...

This is actually a bug in the matrix site that I hope to get fixed in the next week or two. It is not due to caching, the calendar and single-day queries use the same data, neither of which has...
Forum: Travel Tools
Nov 15, 13, 11:45 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

If you don't care who operates the AY flight,...

If you don't care who operates the AY flight, then it's as simple as:

~O:AA* AY ~O:AA*

If AY has flights operated by AA then this would not prevent them for the one AY flight. It's not...
Forum: Travel Tools
Nov 15, 13, 6:48 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

If I understood what you're asking for, then I...

If I understood what you're asking for, then I think you want:

~AA* AY ~AA*

which means "zero or more flights marketed by anyone other than AA, followed by one flight marketed by AY, followed...
Nov 14, 13, 3:39 pm
Replies: 3
Views: 1,318
Posted By ITA Hacker

Thanks for reporting this issue. This problem...

Thanks for reporting this issue. This problem has been reported to us on multiple occasions, but it tends to be transient and difficult to reproduce.

We've finally gotten to the bottom of it and...
Oct 14, 13, 9:13 am
Replies: 559
Views: 246,707
Posted By ITA Hacker

In this particular case, as the explanatory text...

In this particular case, as the explanatory text you quoted says, "overnight" refers to an overnight stop, i.e. you land on one day but the next flight departs on the next day.

Our definition of...
Forum: Budget Travel
Sep 23, 13, 4:05 pm
Replies: 4
Views: 3,439
Posted By ITA Hacker

Thanks for providing this example! We were...

Thanks for providing this example!

We were pricing this trip as an open jaw (KBL-DEL, DEL-CMB) using what the industry terms "half round-trip fares". There is nothing wrong with this in...
Sep 9, 13, 9:04 am
Replies: 559
Views: 246,707
Posted By ITA Hacker

We choose the fastest routes that obey the route...

We choose the fastest routes that obey the route restriction.

For "DEN? ORD", the NYC-DEN-ORD-SFO options are so slow that we can find hundreds of NYC-ORD-SFO options and never get around to...
Replies: 23
Views: 2,610
Posted By ITA Hacker

I did a successful test booking in Sabre by...

I did a successful test booking in Sabre by booking the first return flight (AA1556) on its own in O, then booking the last three flights (AA1678 AA2290 AA2274) also in O class. Our search engine...
Aug 7, 13, 1:19 pm
Replies: 559
Views: 246,707
Posted By ITA Hacker

We seem to be having trouble when the query...

We seem to be having trouble when the query contains more than one origin country. I have opened an internal ticket.
Forum: Travel Tools
Jul 29, 13, 7:29 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

The flight TK1347 appears to go in a circle:...

The flight TK1347 appears to go in a circle: IST-AAL-BLL-IST. The way the data is filed you can fly any of the following:
IST-AAL
IST-AAL-BLL
IST-AAL-BLL-IST (!!)
AAL-BLL-IST
BLL-IST
...
Forum: Travel Tools
Jul 28, 13, 6:49 am
Replies: 1,995
Views: 506,989
Posted By ITA Hacker

The flight from AAL to IST is a single flight,...

The flight from AAL to IST is a single flight, with a stop in BLL. Note the same flight number before and after the stop. You may or may not have to get off the plane at BLL and/or change planes.
...
Jul 19, 13, 7:32 am
Replies: 7
Views: 1,243
Posted By ITA Hacker

ITA is showing 8h40m on August 9, with the return...

ITA is showing 8h40m on August 9, with the return flight showing 8h20m on August 16.

Are you able to reproduce the incorrect info? If so I'd like to track it down, so let me know.
Jul 15, 13, 7:11 am
Replies: 15
Views: 4,608
Posted By ITA Hacker

Unfortunately, the outbound flight is no longer...

Unfortunately, the outbound flight is no longer available in T class, the cheapest we're showing at the moment is outbound in S, return in T for $580.50. That price is valid, but it requires married...
Jun 20, 13, 5:00 am
Replies: 7,582
Views: 45,494
Posted By ITA Hacker

I'd love to hear about the problems you (and...

I'd love to hear about the problems you (and others) are finding on matrix, perhaps we can fix them. Use the forum (https://productforums.google.com/forum/?rd=1#!forum/matrixandonthefly), or send me...
May 29, 13, 4:04 pm
Replies: 9
Views: 1,681
Posted By ITA Hacker

I'm sorry, I intended to look into this but I...

I'm sorry, I intended to look into this but I didn't get around to it in time and now I can't reproduce the problem.

If anyone runs across this situation again (it is not supposed to be possible),...
Showing results 1 to 25 of 326
 

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