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Search: Posts Made By: Deltahater
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Jan 25, 21, 9:44 pm
Replies: 2,403
Views: 350,576
Posted By Deltahater

I called in on 1/1 in the early PM. She was...

I called in on 1/1 in the early PM. She was Chinese, TX based. I would send her flowers and wine if I could.
Jan 25, 21, 3:40 pm
Replies: 2,403
Views: 350,576
Posted By Deltahater

have you tried the messenger function?

have you tried the messenger function?
Jan 25, 21, 4:48 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

An entirely new stopover. This lady was a pure...

An entirely new stopover. This lady was a pure genius
Jan 25, 21, 4:45 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

The reason for my handle is that Tim Mapes fired...

The reason for my handle is that Tim Mapes fired my wife BECAUSE of a disability. Operationally, DL was always reasonably fine.
Jan 2, 21, 9:35 pm
Replies: 2,403
Views: 350,576
Posted By Deltahater

I used the message function on the website. Got a...

I used the message function on the website. Got a very qualified, patient, intelligent agent. She worked every angle she could and got me exactly what I was looking for. Changed my flights from Jan...
Dec 6, 20, 9:06 am
Replies: 116
Views: 24,178
Posted By Deltahater

The hotel never got back to me, so I cancelled my...

The hotel never got back to me, so I cancelled my reservation. If they can't even reply to an email in 36 hours, I can only imagine the service they will provide once I am a captive audience....
Dec 4, 20, 7:53 am
Replies: 116
Views: 24,178
Posted By Deltahater

I did email the hotel yesterday and have not...

I did email the hotel yesterday and have not heard back. If I don't hear back by tomorrow I will take that as an indicator as of the level of service and attention I will (NOT) get from this...
Dec 3, 20, 8:58 pm
Replies: 116
Views: 24,178
Posted By Deltahater

The hotel is currently bookable on Marriott.com....

The hotel is currently bookable on Marriott.com. I booked the $80 AA fares to STX, but now I am beginning to regret it. Based on Tripadvisor reviews, this hotel is a dump. Bugs, no real housekeeping,...
Oct 1, 20, 5:15 pm
Replies: 64
Views: 11,637
Posted By Deltahater

It is the Fairfield Chicago O'Hare. It is a...

It is the Fairfield Chicago O'Hare. It is a franchise operated by United Hospitality Resource.

ETA.. I got a call from the GM and they are making it right. I think they were just under a lot of...
Oct 1, 20, 11:36 am
Replies: 64
Views: 11,637
Posted By Deltahater

Hotel has never opened. I don't see any exception...

Hotel has never opened. I don't see any exception for "never opened hotels do not need to honor the guarantee". What am I missing? Also, corporate is telling me that the guarantee is suspended...
Sep 23, 20, 7:15 pm
Replies: 64
Views: 11,637
Posted By Deltahater

I am having a similar situation with a brand new...

I am having a similar situation with a brand new property. Their Sales Director is claiming that since the hotel never opened (the opening is delayed), the gurantee does not apply. Seems scummy and...
Sep 6, 20, 7:55 am
Replies: 7
Views: 916
Posted By Deltahater

You could have changed it to a different award...

You could have changed it to a different award that you might take in the future. AS would have refunded the difference in miles and taxes
Sep 5, 20, 8:40 am
Replies: 127
Views: 12,194
Posted By Deltahater

I am curious about that myself. If partner awards...

I am curious about that myself. If partner awards are covered, I would start making 2021 booklings now
Aug 23, 20, 6:56 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

I got the A350 on DL134/135 DTW-AMS. Not ideal...

I got the A350 on DL134/135 DTW-AMS. Not ideal route, but ideal plane. This is in Jan 2021 and June 2021
Aug 23, 20, 6:51 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

I was unable to change via delta.com. I had to...

I was unable to change via delta.com. I had to call in. Took about 45 mins all in all. But there were three pax on 3 PNRs
Aug 23, 20, 6:49 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

Agent dependent, yes. I have a second set ot...

Agent dependent, yes. I have a second set ot tickets that will call in on in a few months when I have more clarity about what 2021 will look like, But I suspect DL will let me push it back to EOS...
Aug 18, 20, 7:43 pm
Replies: 837
Views: 162,806
Posted By Deltahater

That is not what I meant to imply at all. ...

That is not what I meant to imply at all.

My statement is that DL will not honor this fare in F. Period. No amount of DOT complaints or well written letters to customer care or their executives...
Aug 15, 20, 2:17 pm
Replies: 2,403
Views: 350,576
Posted By Deltahater

AF took control of my 006 ticket a few months...

AF took control of my 006 ticket a few months ago, months before the outbound.

All I am suggesting that this is worth a 3 min phone call. I have had DL agents who would not touch a 006 ticket...
Aug 15, 20, 11:15 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

one global alliance or so they claim.....

one global alliance or so they claim.. .definitely worth a shot.
Aug 15, 20, 9:17 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

May I suggest you call Delta USA at 800-241-4141

May I suggest you call Delta USA at 800-241-4141
Aug 14, 20, 6:16 pm
Replies: 2,403
Views: 350,576
Posted By Deltahater

I was able to push my second set of tickets into...

I was able to push my second set of tickets into June 2021 and got a partial refund of $53 per ticket. I assume it has to do with currency fluctuations
Aug 13, 20, 10:56 pm
Replies: 2,403
Views: 350,576
Posted By Deltahater

Called DL USA and got a young agent. He insisted...

Called DL USA and got a young agent. He insisted I need to call PL to get it reissued. Hung up and called again. Got a French guy, DFW based, who was cocky, funny, competent and helpful. He rebooked...
Jul 29, 20, 8:19 pm
Replies: 837
Views: 162,806
Posted By Deltahater

you are correct. You need to go the legal route...

you are correct. You need to go the legal route to get enough cash from DL/AF to buy F
Jul 21, 20, 10:07 am
Replies: 837
Views: 162,806
Posted By Deltahater

I filed a DOT complaint, got the standard email...

I filed a DOT complaint, got the standard email response. About 20 days later, DL emailed and offered a refund.

[email protected]

This email address gets you easy access to agents who can...
Jul 21, 20, 9:50 am
Replies: 2,403
Views: 350,576
Posted By Deltahater

Scheduled to leave BUD 8/15, itn has been...

Scheduled to leave BUD 8/15, itn has been cancelled/modified/rebooked. It disappeared from DL.com, but I can pull it up on PL. I will call in a week or so and attempt to rebook for 2021. I figure...
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