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Search: Posts Made By: WLGNZ
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Sep 28, 20, 11:40 am
Replies: 23
Views: 2,314
Posted By WLGNZ

Very generous on AirNZ's part. Thank you. QF...

Very generous on AirNZ's part.
Thank you.
QF by comparison offered an extension, which was no use to me as I had already re-qualified. From QF have effectively got nothing.
Aug 12, 20, 3:35 pm
Replies: 7
Views: 1,673
Posted By WLGNZ

Yes I noticed this last night. Every flight...

Yes I noticed this last night. Every flight option over multiple days was the same price for the routes I need.
Jul 22, 20, 8:04 pm
Replies: 15
Views: 2,611
Posted By WLGNZ

I would agree from brief observation here are...

I would agree from brief observation here are less ground staff.
Delayed disembarking in TRG today as ground staff were busy with another plane. Have not had that happen here before.
Jul 14, 20, 10:59 pm
Replies: 47
Views: 7,931
Posted By WLGNZ

My impression is very white and sterile. Lots...

My impression is very white and sterile.
Lots of rows of seats. No character at all really.
Jul 14, 20, 8:57 pm
Replies: 47
Views: 7,931
Posted By WLGNZ

AKL domestic lounge after security reopen today. ...

AKL domestic lounge after security reopen today.
May try to have a quick look before boarding.
Jun 29, 20, 11:40 am
Replies: 583
Views: 89,084
Posted By WLGNZ

No.

No.
Jun 25, 20, 5:41 pm
Replies: 13
Views: 1,970
Posted By WLGNZ

Had a similar issue when aircraft was changed to...

Had a similar issue when aircraft was changed to 321neo.
Luckily far enough out that email to the Elite address solved it for me and reallocated to a decent seat.
Jun 18, 20, 3:07 pm
Replies: 15
Views: 2,774
Posted By WLGNZ

I note that the ability to cancel flexidate fares...

I note that the ability to cancel flexidate fares online is now back in place.
Thank you AirNZ for bringing this back as it saves time for everybody on calling in to do this.
Jun 12, 20, 3:11 pm
Replies: 18
Views: 3,059
Posted By WLGNZ

United has only been flying the new Polaris seats...

United has only been flying the new Polaris seats to New Zealand for some time. But when they return to New Zealand it will pay to check if they continue with this.
Food often comes down to...
Jun 9, 20, 11:58 am
Replies: 16
Views: 2,088
Posted By WLGNZ

The option to cancel flexdates online was removed...

The option to cancel flexdates online was removed during lockdown.
I have cancelled plenty via the call centre and they have been back in my credit card account within 48 hours. So far.
Qantas a...
Jun 8, 20, 12:41 am
Replies: 18
Views: 3,059
Posted By WLGNZ

I have flown both this year and currently Polaris...

I have flown both this year and currently Polaris is better.
More space and privacy. More efficient on board service. Much better food options on UA (I never thought I would say that). At one...
Jun 4, 20, 1:17 pm
Replies: 209
Views: 26,210
Posted By WLGNZ

AirNZ refunded flights I requested refunded in 48...

AirNZ refunded flights I requested refunded in 48 hours.
I am at over 10 weeks waiting on Qantas to refund a refundable business class fare. AirNZ is doing better than some others......
May 24, 20, 5:02 pm
Replies: 95
Views: 11,439
Posted By WLGNZ

Better than last week on AKL - CHC which was...

Better than last week on AKL - CHC which was water only.
May 11, 20, 9:34 pm
Replies: 95
Views: 11,439
Posted By WLGNZ

Hi Team, Any word on lounge re-openings?

Hi Team,
Any word on lounge re-openings?
May 7, 20, 11:54 pm
Replies: 95
Views: 11,439
Posted By WLGNZ

NZ are cancelling expensive flexi-date fares as...

NZ are cancelling expensive flexi-date fares as well. Not just the cheap ones.
Also a fare I booked before lunch today has disappeared already!
May 7, 20, 11:52 pm
Replies: 15
Views: 2,774
Posted By WLGNZ

Didn't cross my mind. Thanks for the reminder. ...

Didn't cross my mind.
Thanks for the reminder. Will look at this for the next two flexi-date fares will be cancelling next week once the schedule churn settles.
May 7, 20, 8:09 pm
Replies: 15
Views: 2,774
Posted By WLGNZ

AirNZ auto cancelled a June flight on domestic...

AirNZ auto cancelled a June flight on domestic today. They emailed to say they will put the fare into credit.
Rang the call centre and requested a refund for the flexi-date fare, which was...
May 7, 20, 8:04 pm
Replies: 95
Views: 11,439
Posted By WLGNZ

Domestic flights are being re-timed all over the...

Domestic flights are being re-timed all over the place today. I have had flights in 10 days time auto-cancel by AirNZ even when there were same day options at a different time. Not possible to fix...
Apr 27, 20, 10:46 pm
Replies: 12
Views: 1,677
Posted By WLGNZ

For July I would not recommend booking on AirNZ...

For July I would not recommend booking on AirNZ via a USA transit point.
There is no indication on when the USA may open its border for EU / UK origin passengers. This is a very big risk.
The only...
Apr 2, 20, 10:06 pm
Replies: 583
Views: 89,084
Posted By WLGNZ

I had May flights return to the USA as well. ...

I had May flights return to the USA as well. Like you, my travel agent had no contact from AirNZ and the flights still "existed".
I told my travel agent to just go ahead and cancel and take the...
Mar 25, 20, 11:49 am
Replies: 20
Views: 3,134
Posted By WLGNZ

Qatar is basically the only option right now. ...

Qatar is basically the only option right now.
Good luck
Mar 23, 20, 8:01 pm
Replies: 15
Views: 2,774
Posted By WLGNZ

Yep. That is what I found. Had to waste their...

Yep. That is what I found. Had to waste their time and phone to get the refund. Which was handled no problem.
Mar 23, 20, 6:57 pm
Replies: 583
Views: 89,084
Posted By WLGNZ

Best quote I have seen to explain this: 'We...

Best quote I have seen to explain this:
'We must stay home, except for essential supplies or solo outdoor activities, for about four weeks'.
Can not be more simple or clear than that.
Mar 23, 20, 3:19 pm
Replies: 583
Views: 89,084
Posted By WLGNZ

Everybody is going into Quarantine. That is what...

Everybody is going into Quarantine. That is what lock down is.
Any tourists in the country will have to make sure they are in a location for four weeks of quarantine. Just like every other person...
Mar 20, 20, 3:41 pm
Replies: 15
Views: 2,774
Posted By WLGNZ

It is unfortunate that Air NZ has removed the...

It is unfortunate that Air NZ has removed the ability to cancel domestic Flexi-date flights from online. Yesterday I had to phone in to cancel which worked fine. Took 15 minute to get through, and...
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