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Search: Posts Made By: GoPhils
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Jun 5, 19, 9:15 pm
Replies: 370
Views: 34,726
Posted By GoPhils

I think it might give you a slightly better...

I think it might give you a slightly better chance, but it doesn't seem to ensure anything. 2 nights ago I actually noticed it looked like I had gotten upgraded to a suite at a CY, so did online...
May 21, 19, 9:54 am
Replies: 19
Views: 866
Posted By GoPhils

Do they have an on-site Chick Fil-A?

Do they have an on-site Chick Fil-A?
May 18, 19, 4:35 pm
Replies: 701
Views: 83,471
Posted By GoPhils

probably because theyíre hoping people spend more...

probably because theyíre hoping people spend more than the $10 pp. 1 person could easily get their entire breakfast for $20, $10 not so much.
May 18, 19, 4:28 pm
Replies: 13
Views: 568
Posted By GoPhils

or maybe they realize their local Residence Inn...

or maybe they realize their local Residence Inn is just an extended stay hotel and not a five star resort and rate it accordingly.
May 18, 19, 11:32 am
Replies: 13
Views: 568
Posted By GoPhils

Maybe itís all those valuable, wealthy legacy SPG...

Maybe itís all those valuable, wealthy legacy SPG elites complaining about things that most people wouldnít complain about
May 17, 19, 4:54 pm
Replies: 19
Views: 950
Posted By GoPhils

Ah I thought you were saying SPG didnít have 24+...

Ah I thought you were saying SPG didnít have 24+ hour cancel policies.

I wouldnít really call this a ďglitchĒ to be able to do it in the first place. Youíre modifying the reservation, then...
May 17, 19, 2:51 pm
Replies: 19
Views: 950
Posted By GoPhils

Iím not sure if legacy SPG has much to do with...

Iím not sure if legacy SPG has much to do with it, I believe Marriott only started extending the cancellation policies within the past few years.
May 17, 19, 5:15 am
Replies: 19
Views: 950
Posted By GoPhils

You can also try calling the Platinum line

You can also try calling the Platinum line
May 17, 19, 5:13 am
Replies: 57
Views: 3,735
Posted By GoPhils

Thatís a good deal. I havenít stayed with a pet...

Thatís a good deal. I havenít stayed with a pet in awhile but I donít think Iíve paid less than $100/stay at a Marriott property.
May 16, 19, 12:18 pm
Replies: 57
Views: 3,735
Posted By GoPhils

This. If you plan to stay with your pet at hotels...

This. If you plan to stay with your pet at hotels often, Marriott probably isn't the best choice (and that was even before any apparent increases). Marriott does seem to be more about the per stay...
May 11, 19, 7:01 pm
Replies: 805
Views: 46,707
Posted By GoPhils

Well yeah Iím sure her financial numbers were...

Well yeah Iím sure her financial numbers were pretty good
May 11, 19, 1:41 pm
Replies: 805
Views: 46,707
Posted By GoPhils

Wow. So much for the thought that Marriott ďcame...

Wow. So much for the thought that Marriott ďcame down hardĒ on the hotel. Maybe the new GM is actually a human.
May 9, 19, 4:38 pm
Replies: 46
Views: 3,860
Posted By GoPhils

It seems at least possible the property was...

It seems at least possible the property was telling the truth, as OP noted even the elite phone line said the reservation showed as 2 doubles. If thatís the case Marriott corporate should be paying...
May 9, 19, 1:37 pm
Replies: 46
Views: 3,860
Posted By GoPhils

You don't know it's false. According to OP,...

You don't know it's false. According to OP, that's what the property claimed. I already pointed out it's possible that wasn't true, but that is what the property claimed.
May 9, 19, 1:17 pm
Replies: 46
Views: 3,860
Posted By GoPhils

OK not complaining about the quality of the food,...

OK not complaining about the quality of the food, but complaining that you were given the wrong food.

I do agree that technically based on the wording, OP could probably invoke the guarantee. But...
May 9, 19, 10:08 am
Replies: 46
Views: 3,860
Posted By GoPhils

It's a "violation," but they didn't really have a...

It's a "violation," but they didn't really have a chance to correct it which seems to at least be the spirit of the guarantee. That's like complaining about your food at a restaurant after you ate...
May 8, 19, 11:11 am
Replies: 46
Views: 3,860
Posted By GoPhils

Seems this is part of the debate. OP said the...

Seems this is part of the debate. OP said the hotel "blamed the system." If that's actually true, it's somewhat hard to fault the hotel on the bed type guarantee if they actually did see the...
May 8, 19, 10:25 am
Replies: 46
Views: 3,860
Posted By GoPhils

I think the poster who said "take the points that...

I think the poster who said "take the points that were offered" was just referring to the Welcome points. If OP wanted compensation for both the Welcome Gift guarantee and the Bed Type Guarantee,...
May 8, 19, 8:01 am
Replies: 46
Views: 3,860
Posted By GoPhils

For $25 I'd probably say screw it, unless you...

For $25 I'd probably say screw it, unless you just want to send an email or something and hope for the best in terms of maybe getting points or something.

When you got to your room, did you call...
May 8, 19, 7:12 am
Replies: 53
Views: 6,973
Posted By GoPhils

But hypothetically, what is stopping someone in...

But hypothetically, what is stopping someone in OP's situation from just showing up at the hotel and asking for the guarantee if they still have no room once they arrive?

Here is a somewhat...
May 5, 19, 8:31 am
Replies: 54
Views: 4,472
Posted By GoPhils

But it does say they're going to charge your CC...

But it does say they're going to charge your CC the full cash rate in advance, correct? Did you make the reservation?

Note: I just checked from a PC, and do see the "if cancelled within the...
May 5, 19, 5:43 am
Replies: 54
Views: 4,472
Posted By GoPhils

Is this only for specific dates? On the app I am...

Is this only for specific dates? On the app I am seeing according to the rate details that they will only charge the cash cancel penalty if you cancel within 7 days of arrival, however it does also...
May 4, 19, 5:31 pm
Replies: 61
Views: 5,015
Posted By GoPhils

Regardless of whether the guarantee should apply...

Regardless of whether the guarantee should apply to same-day reservations, I donít think the hotel did anything wrong here, assuming they are telling the truth about the system glitch. Obviously...
Mar 1, 19, 9:39 pm
Replies: 422
Views: 39,255
Posted By GoPhils

Why was that other thread deleted? Mine seems to...

Why was that other thread deleted? Mine seems to be the double stay credit promo, not sure if this is instead of or in addition to the double points one being discussed.
Feb 22, 19, 10:35 am
Replies: 48
Views: 3,685
Posted By GoPhils

And "honors.com" directs to Hilton...

And "honors.com" directs to Hilton Honors
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