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Oct 31, 17, 7:54 pm
Replies: 2,142
Views: 450,264
Posted By Competency

I enjoyed the the Braised British beef in a red...

I enjoyed the the Braised British beef in a red wine sauce with roasted herb new potatoes, sautéed mushrooms, baby onions and fine green beans. Tender and tasty.
Nov 11, 16, 7:31 pm
Replies: 1
Views: 1,072
Posted By Competency

Breakfast and Afternoon Tea

Breakfast and Afternoon Tea
Nov 7, 16, 6:07 pm
Replies: 136
Views: 31,389
Posted By Competency

I sought an explanation as why the seat...

I sought an explanation as why the seat resevation fee was not refunded and this was the reply - "As you have travelled in the seat you have paid for we're unable to process a refund". So £50...
Nov 7, 16, 6:39 am
Replies: 136
Views: 31,389
Posted By Competency

An update on Customer Relations compensation. ...

An update on Customer Relations compensation.

Together with Mrs Competency we were on a Companion Voucher, Club World, day flight, LHR to Miami. We paid £176 for adjoining seats on the Upper...
Replies: 771
Views: 194,282
Posted By Competency

Wheelchair accessible room

We will be staying in a wheelchair chair accessible room next week for 3 nights.

My wife has a plaster cast on a fractured ankle and struggles on crutches so prefers to use a wheelchair.

Does...
Nov 6, 15, 7:03 pm
Replies: 37
Views: 4,668
Posted By Competency

Coming off the 209 we went to the ESTA kiosk...

Coming off the 209 we went to the ESTA kiosk along with many - most seemed to receive an X on the paper print out. We were directed to form a queue but unfortunately there were no Homeland Security...
Oct 28, 15, 12:39 pm
Replies: 5
Views: 1,525
Posted By Competency

I am on the BA209 tomorrow. At 3pm it was indeed...

I am on the BA209 tomorrow. At 3pm it was indeed showing a delay to 16.51. Whilst on the phone to BA it became no delay! And BA confirmed this and that it was an A380. I was also informed that until...
Oct 28, 15, 7:24 am
Replies: 4
Views: 1,496
Posted By Competency

Update. Apparently it is chaos at check in but...

Update. Apparently it is chaos at check in but there are a lot of friendly BA staff. They have been told they have been offloaded. Options seem to be to fly economy, (they are booked PE), via...
Oct 28, 15, 5:08 am
Replies: 4
Views: 1,496
Posted By Competency

LHR - MIA BA209 today; A380 to 747?

I have friends on the BA209 today. They checked in yesterday.

BA Flight Status is showing this to be operated by a 747; not the A380 they checked in.

They have not had any notification from BA...
Jan 7, 15, 5:19 am
Replies: 24
Views: 2,080
Posted By Competency

I have travelled both Club and First on this...

I have travelled both Club and First on this route and whilst the crew do their best to provide a quick service it will impact on your sleep time. My preference is maximum sleep time.

So I to eat...
Dec 18, 14, 5:46 pm
Replies: 46
Views: 4,250
Posted By Competency

How bad is the weather in London right now?

Not BA related. On LOT from Warsaw held on ground for 40 minutes. Kept in stack for 40 minutes. Long queue at T2 Border Control - e gates not working. Now waiting for bag for 45 minutes.
Dec 13, 14, 12:48 pm
Replies: 3,758
Views: 542,486
Posted By Competency

POUG LHR to Warsaw £110 one way - limited offer!

POUG LHR to Warsaw £110 one way - limited offer!
Nov 12, 14, 7:29 pm
Replies: 3,758
Views: 542,486
Posted By Competency

LHR - MIA on 9th October WT to WT+ £229 WT to...

LHR - MIA on 9th October
WT to WT+ £229
WT to CW £749
Nov 9, 14, 4:42 pm
Replies: 62
Views: 7,231
Posted By Competency

I am not sure why we were redirected. Certainly...

I am not sure why we were redirected. Certainly the queue for the kiosks was very long. Though when we left the immigration hall so was the queue behind us.
Nov 9, 14, 4:28 pm
Replies: 62
Views: 7,231
Posted By Competency

Recently arrived on BA 209 leaving the plane at...

Recently arrived on BA 209 leaving the plane at about 18.10; and walked briskly to immigration. After the long walk ESTA passengers were asked to join the left lane which seemed to be the very long...
Feb 2, 14, 12:13 pm
Replies: 702
Views: 115,438
Posted By Competency

Mid J to High J Seat Shifters again

I know this has been reported previously but it has never happened to me before!

I had paid for a reserved seat in World Traveller Plus. The aircraft was changed from Mid J to High J. Not a...
Replies: 133
Views: 19,511
Posted By Competency

I suggest you phone Guest Relations again. I had...

I suggest you phone Guest Relations again. I had both points and stays registered for the Big Win 2. It worked for me.
Jan 31, 14, 4:38 pm
Replies: 3
Views: 1,029
Posted By Competency

Yes it has changed from Mid-J to Hgh-J. And not...

Yes it has changed from Mid-J to Hgh-J. And not much choice of seats in WTP. And Club looks pretty full. So not much chance of an upgrade.
Replies: 133
Views: 19,511
Posted By Competency

Checked out today. I was staying at the fantastic...

Checked out today. I was staying at the fantastic Christmas offer rate and was upgraded to a refurbished Executive room - which was very well presented. This is an excellent hotel. It is a pity that...
Jan 15, 14, 2:15 pm
Replies: 13
Views: 1,343
Posted By Competency

As has been mentioned elsewhere it has been...

As has been mentioned elsewhere it has been getting harder year by year.

Last year I managed to get a return AMEX booking to MIA, (for November), at the beginning of March. I wanted Club and...
Replies: 133
Views: 19,511
Posted By Competency

I also received the email today. Guest...

I also received the email today.

Guest Relations have credited the points that would have been earned; and assured me that Platinum Benefits will be maintained for this stay.

If I have any...
Jan 1, 14, 11:54 am
Replies: 367
Views: 56,122
Posted By Competency

Travelled back from Miami in December in Old...

Travelled back from Miami in December in Old First and was not proactively offered either voucher or Avios. I complained of other issues on the flight to the crew and the CSD. On return I logged a...
Nov 9, 13, 7:29 am
Replies: 24
Views: 2,654
Posted By Competency

Also arrived on BA209 this week and had a very...

Also arrived on BA209 this week and had a very different experience. Arrived on time. At the Immigration Hall was a long snaking queue. It took us an hour before we were in the Baggage Hall - the...
Oct 12, 13, 1:50 pm
Replies: 32
Views: 5,219
Posted By Competency

Some time ago we reserved seats on the Upper Deck...

Some time ago we reserved seats on the Upper Deck of 744, (when I was Gold), and my wife then required wheelchair assistance to the plane. When this was requested our seats were moved to the lower...
Jul 27, 13, 3:58 am
Replies: 95
Views: 20,588
Posted By Competency

Thanks for the update. I do find the lounge an Ok...

Thanks for the update. I do find the lounge an Ok place to sit but the food offerings are somewhat meagre.

Yes, the Lounge Dragon is very special at making people feel welcome.

I have sent a...
Showing results 1 to 25 of 95
 

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