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Search: Posts Made By: n8-the-gr8
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Sep 29, 20, 2:08 pm
Replies: 349
Views: 157,680
Posted By n8-the-gr8

You can search the time table by route (link...

You can search the time table by route (link below) and it still gives the old fashioned distances (as far as United measures it for butt-in-seat miles anyway)....
Sep 24, 20, 8:19 am
Replies: 737
Views: 146,945
Posted By n8-the-gr8

Poster stated they were flying with their pet and...

Poster stated they were flying with their pet and animals aren't technically permitted in the premium cabins on 757, 767, 777, 787 aircraft. I believe it's an underseat storage restriction rather...
Sep 3, 20, 7:05 am
Replies: 88
Views: 19,803
Posted By n8-the-gr8

Not sure this question belongs here but I...

Not sure this question belongs here but I recently noticed a new "Business Travel" check-box on the search form on United's front page of their website (screenshot attached).

When selected it...
Aug 14, 20, 8:28 am
Replies: 76
Views: 11,918
Posted By n8-the-gr8

Honestly service is probably near the bottom of...

Honestly service is probably near the bottom of the list of reasons why GS aren't flying. Sure there may be a few folks who have discretionary control of travel or pay for business class for leisure,...
Aug 6, 20, 10:00 am
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

I can't blame them for wanting to take more time...

I can't blame them for wanting to take more time to see the inevitable (I've certainly been overly optimistic about travel restarting myself). Makes total sense now as we see so many companies...
Jun 29, 20, 9:02 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

It shouldn't take that long now. Last flight...

It shouldn't take that long now. Last flight refund I needed issued didn't hit my cc in 4 weeks (20 business days) so I called and they said the original agent never completed the process. She...
Jun 2, 20, 4:29 pm
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

I would be surprised as well. I think the 'easy'...

I would be surprised as well. I think the 'easy' answer though from a customer management perspective would have been to just issue a blanket extension to next year, and then based on how operations...
May 27, 20, 11:00 am
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

Not sure if this community would have added...

Not sure if this community would have added advice on how to handle a rebooking situation. We had planned a trip to London in July which we're now moving to the same time next year. Used PP's for...
Apr 23, 20, 2:15 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

Does it arrive within 6 hours of the originally...

Does it arrive within 6 hours of the originally scheduled arrival time? Don't recall if the wording specifically states departure time only or if it's either departure or arrival time but that could...
Apr 20, 20, 4:16 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

Should be a pretty clear cut refund. Normally...

Should be a pretty clear cut refund. Normally their software would rebook you on a different option but I think given the current circumstances there are either no alternatives or they have limited...
Apr 17, 20, 5:50 pm
Replies: 16
Views: 2,636
Posted By n8-the-gr8

They're doing this quite liberally and farther...

They're doing this quite liberally and farther out - I have flights in late May that are no longer being sold but have not been cancelled (itineraries all still intact). Unfortunately a waiting game.
Apr 17, 20, 5:08 pm
Replies: 1,113
Views: 264,646
Posted By n8-the-gr8

They will - the language was intentionally...

They will - the language was intentionally inclusive of that. I believe UA Insider confirmed somewhere this fact.
Apr 16, 20, 1:12 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

I had one recently go through very quickly (1...

I had one recently go through very quickly (1 day) but suspect that was due to me being a GS and the fact that the original agent screwed up with the initial refund request so she may have...
Apr 15, 20, 3:03 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

I'm wondering the same thing - also have a flight...

I'm wondering the same thing - also have a flight in May that is not being sold but no cancellation/alternate routing has been loaded into my itinerary.

I suspect they are proactively removing...
Apr 13, 20, 9:47 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

Hmm - maybe the second time was just fast due to...

Hmm - maybe the second time was just fast due to a combination of my GS status and the fact that I had actually requested the refund along with my other ticket in mid-March for a friend but when I...
Apr 13, 20, 5:33 pm
Replies: 2,970
Views: 414,169
Posted By n8-the-gr8

It appears the refund department queues are...

It appears the refund department queues are improving.

I had a ticket cancelled and refund requested on 3/14 - actual refund hit my credit card on April 1st. So roughly two and a half weeks or 13...
Apr 13, 20, 3:25 pm
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

Hadn't seen an official announcement personally...

Hadn't seen an official announcement personally but have heard anecdotally from folks that Delta called them as 360 members to let them know their status was being extended as well. Not sure if...
Apr 13, 20, 2:51 pm
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

There's a Global Services support email. It's...

There's a Global Services support email. It's listed in your "welcome to GS" membership materials and can also be found on the mystatus.united.com page - under Benefits -> On Call - it lists the...
Apr 12, 20, 10:51 pm
Replies: 159
Views: 23,246
Posted By n8-the-gr8

By the end of this I think it will have changed...

By the end of this I think it will have changed enough people that this won't actually happen. I'm not saying we won't have issues with subsequent waves (social distancing is hard for people to...
Apr 7, 20, 8:56 pm
Replies: 159
Views: 23,246
Posted By n8-the-gr8

UA life post COVID-19 recovery

Im not sure what travel demand youre expecting in 2021 but it definitely wont be as bad as it is now. Think more about how many travelers there will be total and not how many have status.

Do...
Apr 7, 20, 2:32 pm
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

Agreed that the GS staff and check-ins are...

Agreed that the GS staff and check-ins are expensive but in the next 1-2 years, I doubt United will be selling out their international premium cabins like they used to so the marginal cost is much...
Apr 7, 20, 1:26 pm
Replies: 1,113
Views: 264,646
Posted By n8-the-gr8

You both should have received it. GS here and...

You both should have received it. GS here and received the email from MP. It came from United MileagePlus and was entitled "An update on your Premier status and more"
Apr 6, 20, 5:23 pm
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

It's not such a straightforward answer either. I...

It's not such a straightforward answer either. I imagine the average cost to serve a GS member is much higher than 1K - sure some of the costs are fixed but even staffing levels of GS agents is...
Apr 6, 20, 2:51 pm
Replies: 1,480
Views: 507,160
Posted By n8-the-gr8

I completely agree with this point. Whatever...

I completely agree with this point. Whatever United ultimately decides to do, if they wait to communicate until end of year that is a huge mistake. And given how wildly things are changing this...
Apr 6, 20, 1:47 pm
Replies: 1,113
Views: 264,646
Posted By n8-the-gr8

By signal do you mean if they automatically grant...

By signal do you mean if they automatically grant status for next year, you won't be incentivized to fly them and will fly other carriers to double up status?

I've seen this sentiment a lot and it...
Showing results 1 to 25 of 137
 

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