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Jun 3, 17, 4:10 pm
Replies: 39
Views: 22,470
Posted By MarkB22

I have been a Diamond member for several years...

I have been a Diamond member for several years and CP lost me in their main system about eight months ago so their properties can't see my status. Eight phone calls and two emails later and still no...
Apr 17, 17, 5:28 pm
Replies: 4
Views: 1,770
Posted By MarkB22

I went through this exact scenario a while back -...

I went through this exact scenario a while back - Choice told me as long as I checked in before midnight on the last day of the promotion it counted towards the bonus points. Hope this helps.
Apr 17, 17, 5:26 pm
Replies: 18
Views: 4,046
Posted By MarkB22

Good luck trying to get anything done with Choice...

Good luck trying to get anything done with Choice Customer Service. I'm a Diamond member who's been trying to get an issue fixed for five months now - six phone calls and two emails to Customer...
Mar 31, 17, 10:08 am
Replies: 5
Views: 1,390
Posted By MarkB22

Re: Customer Service Issue

What perks aren't you receiving?

No room upgrades, don't think I'm getting bonus points, and whatever else Diamond members are supposed to receive. It's like every time I check in to a property...
Mar 28, 17, 4:29 pm
Replies: 5
Views: 1,390
Posted By MarkB22

Thumbs down Bad, Bad Customer Service Experience

I have been a GP Diamond member for about five years, staying in Choice hotels on average 100 nights a year, but I have had an issue with Choice for about five months now and cannot get it resolved....
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