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Search: Posts Made By: Littlegirl
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Dec 17, 18, 2:12 pm
Replies: 22
Views: 6,309
Posted By Littlegirl

There are Golden Ticket events where customers...

There are Golden Ticket events where customers that have given out tickets and staff that have received them get invited. The staff chosen are those who have collected quite a few tickets.
...
Oct 23, 18, 6:32 pm
Replies: 110
Views: 12,056
Posted By Littlegirl

This isnít the standard in CE though. On a...

This isnít the standard in CE though. On a Dublin, you should be given the miniature and the mixer to mix yourself.
M/F crew who fly both longhaul and shorthaul, seem to get confused.
Apr 29, 18, 11:54 am
Replies: 382
Views: 63,308
Posted By Littlegirl

I find the devil is always in the detail and as...

I find the devil is always in the detail and as always in this site, we often get the view of an incident from just one side which generally alters considerably from the original version as you start...
Apr 12, 18, 7:52 am
Replies: 190
Views: 26,402
Posted By Littlegirl

As I explained earlier, this is on selected...

As I explained earlier, this is on selected flights only and they seem to be choosing routes and flights with a descent number of card holders but not too many!
Apr 8, 18, 1:29 pm
Replies: 369
Views: 93,198
Posted By Littlegirl

They have not been given the details yet. I...

They have not been given the details yet. I believe the VR offer remains open for those CSDs who wish to wait to see the options available to them. Some have decided to go and other are waiting to...
Apr 8, 18, 6:09 am
Replies: 190
Views: 26,402
Posted By Littlegirl

Iím not privy to any of the decisions with regard...

Iím not privy to any of the decisions with regard to this trial/Easter Surprise.
My understanding is though that they wanted to reach a lot of Golds and Silvers so chose the high card holder routes...
Apr 7, 18, 3:03 pm
Replies: 190
Views: 26,402
Posted By Littlegirl

Not at all, we are seeing more Golds and Silver...

Not at all, we are seeing more Golds and Silver than ever on all our flights.
Apr 7, 18, 11:54 am
Replies: 190
Views: 26,402
Posted By Littlegirl

At the moment it is an Easter Surprise and...

At the moment it is an Easter Surprise and Delight Campaign. I donít know if it is a trial for what might happen but from my understanding from crews that have operated on these flights, it is only...
Apr 7, 18, 10:36 am
Replies: 369
Views: 93,198
Posted By Littlegirl

Over 600 have pressed the button and are going. ...

Over 600 have pressed the button and are going.
It is popular this time because many crew are getting older on these fleets and many have reached their ideal age for going plus many are fed up with...
Apr 7, 18, 10:18 am
Replies: 190
Views: 26,402
Posted By Littlegirl

There is rather a lot of misinformation going on...

There is rather a lot of misinformation going on in this thread.

There has been a Surprise and Delight Easter Campaign going on on some selected flights where Golds and Silvers have been offered a...
Feb 26, 18, 5:14 am
Replies: 41
Views: 6,101
Posted By Littlegirl

The Kenco offering is in addition to the Java...

The Kenco offering is in addition to the Java offering.
Jan 23, 18, 5:41 am
Replies: 36
Views: 5,960
Posted By Littlegirl

Not sure I understand why there was no food for...

Not sure I understand why there was no food for you as out of LHR we always get topped up to the actual passenger load no matter when you purchase your ticket.

downroute is another matter, we...
Dec 15, 17, 8:16 pm
Replies: 44
Views: 7,197
Posted By Littlegirl

It is not a trial. This week due to the recent...

It is not a trial. This week due to the recent disruption some flights were loaded with complimentary tea and coffee.
Sep 18, 17, 6:43 pm
Replies: 26
Views: 5,147
Posted By Littlegirl

I just think this is down to the ground staff in...

I just think this is down to the ground staff in FRA highlighting the wrong passenger to not receive a meal.

It is not possible for the cabin crew to tell which passenger booked or moved their...
Sep 10, 17, 5:44 pm
Replies: 559
Views: 254,340
Posted By Littlegirl

Incorrect, they can be turned off at the back as...

Incorrect, they can be turned off at the back as well.
Sep 10, 17, 3:21 pm
Replies: 3,463
Views: 652,893
Posted By Littlegirl

It is paused for talks.

It is paused for talks.
Sep 10, 17, 1:00 pm
Replies: 85
Views: 16,253
Posted By Littlegirl

I just don't see what this has got to do with any...

I just don't see what this has got to do with any of you.

Fair enough if a staff member had asked for your advice or asked your opinion but they haven't.

Fair enough if a strike was being...
Sep 10, 17, 12:49 pm
Replies: 63
Views: 7,933
Posted By Littlegirl

No, because you can remove a salad from a tray...

No, because you can remove a salad from a tray and replace it with one of the spare plates. Then you have a tray that can have a spare panini placed on.
Sep 9, 17, 5:53 pm
Replies: 63
Views: 7,933
Posted By Littlegirl

Not correct, they load spare empty dishes so that...

Not correct, they load spare empty dishes so that all panini can be served if it is the popular choice.
Sep 8, 17, 8:10 pm
Replies: 63
Views: 7,933
Posted By Littlegirl

I have a solution. Let's go back to not offering...

I have a solution. Let's go back to not offering a choice on these short flights, then you won't be unhappy when you don't get the choice you would have chosen!

I can't speak for LGW but at LHR...
Sep 3, 17, 2:10 am
Replies: 772
Views: 88,977
Posted By Littlegirl

I'm finding customers are enjoying it and...

I'm finding customers are enjoying it and listening more carefully.

I can see from these posts that some of you don't like it but I am not seeing that on the flights that I have operated.

Most...
Aug 17, 17, 11:32 am
Replies: 27
Views: 7,568
Posted By Littlegirl

Yes, there are very few U.K. Based Korean cabin...

Yes, there are very few U.K. Based Korean cabin crew.
They could be on a flight which has one but often none are available unfortunately.
Aug 17, 17, 11:28 am
Replies: 102
Views: 30,916
Posted By Littlegirl

Or maybe it shows your state of mind where...

Or maybe it shows your state of mind where everything BA is bad but when you think it is provided by another airline, it is suddenly very good!
Aug 17, 17, 11:26 am
Replies: 102
Views: 30,916
Posted By Littlegirl

It would never have been a possibility that a...

It would never have been a possibility that a caterer that does a couple of flights a day could suddenly cope with all these extra BA flights especially as BA have already got a caterer that caters...
Aug 17, 17, 12:59 am
Replies: 102
Views: 30,916
Posted By Littlegirl

That is normal BA catering. If you think about...

That is normal BA catering. If you think about it, how would it be Qatar catering as LHR is not their base.
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