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Search: Posts Made By: Rusdude
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Mar 18, 19, 9:29 pm
Replies: 101
Views: 9,479
Posted By Rusdude

In case anyone’s curious, looks like there are...

In case anyone’s curious, looks like there are 2-night minimums when checking in on Fridays or Saturdays in November (I had asked about one night on November 22-23).

Below is a reply from a...
Mar 17, 19, 12:57 am
Replies: 101
Views: 9,479
Posted By Rusdude

The rates are certainly not for the faint of...

The rates are certainly not for the faint of heart...
Mar 5, 19, 10:20 am
Replies: 101
Views: 9,479
Posted By Rusdude

Still no updates on the rates or when...

Still no updates on the rates or when reservations will commence...
Feb 13, 19, 2:23 pm
Replies: 101
Views: 9,479
Posted By Rusdude

In case anyone’s curious, it looks like Aman...

In case anyone’s curious, it looks like Aman Tokyo will be handling reservations for Aman Kyoto for now.

At the moment, though, they don’t have any info on rates or when reservations will open.
Feb 7, 19, 6:43 am
Replies: 101
Views: 9,479
Posted By Rusdude

Hotel prices in Kyoto (RC, FS, Suiran) are a...

Hotel prices in Kyoto (RC, FS, Suiran) are a little crazy so Aman is not going to help matters but hope it’s not that high ;)

i wonder if Aman would offer ryokan-like packages (dinner & breakfast).
Feb 6, 19, 8:02 pm
Replies: 101
Views: 9,479
Posted By Rusdude

Got an email from Aman about this hotel an hour...

Got an email from Aman about this hotel an hour ago.

Any ideas on when they they will start taking reservations? Already planning to be in Kyoto in November so would love to spend a night there...
Jan 6, 19, 8:17 am
Replies: 501
Views: 122,352
Posted By Rusdude

Yes, I saw that but Reserve Lounge — based on...

Yes, I saw that but Reserve Lounge — based on comments in this thread — appears to be different from the Club Lounge that serves food/snacks.
Jan 6, 19, 2:18 am
Replies: 501
Views: 122,352
Posted By Rusdude

Do rooms booked under “Suite” rates and located...

Do rooms booked under “Suite” rates and located in The Reserve really not come with access to the Club Lounge? (That’s what I gather based on a few comments on this thread but not sure it has been...
Oct 25, 18, 9:46 am
Replies: 256
Views: 40,900
Posted By Rusdude

Just enrolled - took a few minutes and CSR knew...

Just enrolled - took a few minutes and CSR knew exactly what to do.

Quick question -- my 90 days extend into January 2019 (CSR said "by January 31") but how does the elite status expiration date...
Sep 12, 18, 5:37 am
Replies: 256
Views: 33,158
Posted By Rusdude

I’ve read about plans to build an Andaz next door...

I’ve read about plans to build an Andaz next door (announced way back in 2014 and nothing since then).

Are there any signs of Andaz being built? Would suck to arrive at the Hyatt only to deal with...
Sep 11, 18, 10:10 pm
Replies: 256
Views: 33,158
Posted By Rusdude

FYI — was able to make points + cash reservation...

FYI — was able to make points + cash reservation but couldn’t apply Club Award (from having Explorist status) at this point yet.

Quick question — any idea what the meal prices in hotel...
Sep 10, 18, 3:43 pm
Replies: 256
Views: 33,158
Posted By Rusdude

Any idea what is a standard suite at this...

Any idea what is a standard suite at this location? None of the three categories state that. 8000 points for a suite is very appealing :)
Aug 20, 18, 10:47 am
Replies: 6,566
Views: 947,742
Posted By Rusdude

Completely agree! Marriott was very coy and...

Completely agree!

Marriott was very coy and pretended they weren’t sure what’s going to happen (based on interviews/Q&As with travel bloggers).

It’s inconceivable they didn’t know a final...
Aug 16, 18, 5:05 pm
Replies: 6,566
Views: 947,742
Posted By Rusdude

While I’d be hugely surprised, for what it’s...

While I’d be hugely surprised, for what it’s worth, I was told similar thing yesterday.
Aug 16, 18, 11:04 am
Replies: 6,566
Views: 947,742
Posted By Rusdude

As I mentioned in my post, the system for...

As I mentioned in my post, the system for over-60K transfers has been down for weeks. So I was able to do this only when a friendly rep asked a supervisor to do it — 50K transferred as normal and...
Aug 16, 18, 8:35 am
Replies: 6,566
Views: 947,742
Posted By Rusdude

Ask for a supervisor — the system to transfer...

Ask for a supervisor — the system to transfer over 50K has been down for awhile now but the way they got me 80K points was to transfer 50K normally and then supervisor manually added/removed 30K from...
Aug 15, 18, 4:17 pm
Replies: 6,566
Views: 947,742
Posted By Rusdude

Leaked T&Cs of the new program indicated Starwood...

Leaked T&Cs of the new program indicated Starwood hotels couldn’t be reserved without having points. Of course, it’s possible those weren’t true final rules but I wouldn’t count on being able to...
Aug 15, 18, 4:15 pm
Replies: 6,566
Views: 947,742
Posted By Rusdude

To give one more example of the misinformation...

To give one more example of the misinformation CSRs have fed to customers: was told today that if I wanted to book a (new) Cat 6 hotel with my (old) Cat 8 certificate, I can downgrade it to Cat 6 and...
Aug 15, 18, 9:17 am
Replies: 6,566
Views: 947,742
Posted By Rusdude

Data point: Called 800-321-7396 this morning...

Data point:
Called 800-321-7396 this morning and was able to attach an existing TP certificate to an existing award reservation in under 15 minutes. The representative helping me said things were...
Aug 10, 18, 9:11 am
Replies: 6,566
Views: 947,742
Posted By Rusdude

Data point: called regular US line...

Data point:
called regular US line (800-321-7396) today and was able to get everything done in 12 minutes (that included voice menus and hold time). Certificate appeared in my account immediately. ...
Aug 9, 18, 7:23 pm
Replies: 6,566
Views: 947,742
Posted By Rusdude

Two questions about expiration dates: (1) If...

Two questions about expiration dates:

(1) If TP is purchased on, say, August 10, 2018, would expiration date be August 10, 2019 or a stricter August 9?

(2) When TP is upgraded/downgraded, does...
Aug 5, 18, 6:00 pm
Replies: 6,566
Views: 947,742
Posted By Rusdude

Yesterday someone mentioned on here that they’ve...

Yesterday someone mentioned on here that they’ve been told TP were no longer sold but CSR managed to get them one. Has anyone else experienced that or have people been able to redeem them this...
Aug 3, 18, 6:15 pm
Replies: 6,566
Views: 947,742
Posted By Rusdude

Ask for a supervisor — I got the same response...

Ask for a supervisor — I got the same response twice but then a very nice representative volunteered to ask her supervisor and they did it.

Looking at my account, it looks like they moved 50000 as...
Aug 3, 18, 8:41 am
Replies: 6,566
Views: 947,742
Posted By Rusdude

Question about expiration date for the experts: ...

Question about expiration date for the experts:

If Marriott is going to be unwilling to extend expiration of certificates (like they do now), does the expiration date need to be earlier than...
Apr 24, 18, 8:36 am
Replies: 964
Views: 126,831
Posted By Rusdude

IAH - LHR: upgrade to WTP offered for $185 (from...

IAH - LHR: upgrade to WTP offered for $185 (from O class WT fare)
LHR - IAH: $205 for the same

Overall upgrade cost ($390) is greater than the ticket price I paid for this trip ($385); no...
Showing results 1 to 25 of 518
 


 
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