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Dec 15, 20, 12:35 pm
Replies: 2,398
Views: 475,208
Posted By goldtiger

​​​​​​​Trick question, you don't. :D I've...

​​​​​​​Trick question, you don't. :D

I've tried complaining to Ambassador and they don't do anything. I'm sure you can try to get in touch with the Executive Liason office (Sorenson's office) but...
May 28, 20, 10:58 am
Replies: 704
Views: 288,390
Posted By goldtiger

Already posted about this on this thread in...

Already posted about this on this thread in April, as I said before, the target market for this promotion must be incredibly small (5K on airpass won't get you a whole lot, and haven't done the math,...
May 27, 20, 7:02 pm
Replies: 321
Views: 93,372
Posted By goldtiger

Same for me. I had close to 1000 pages, and it...

Same for me. I had close to 1000 pages, and it was extremely boring. Only showed the info I already knew from my Marriott Profile (basics like address and whatnot), and a print out of every stay I've...
May 27, 20, 6:43 pm
Replies: 292
Views: 31,752
Posted By goldtiger

I booked through amextravel.com and went through...

I booked through amextravel.com and went through a very similar issue... this is what worked for me:

Based on you booking with amextravel.com (NOT American Express Platinum Travel), all I can say...
May 27, 20, 6:28 pm
Replies: 292
Views: 31,752
Posted By goldtiger

Was a platinum card, but did not book through...

Was a platinum card, but did not book through Platinum Travel Service, I booked on amextravel.com. I know now to book through Platinum Travel in the future after this ordeal.


Yeah, exactly. The...
May 20, 20, 3:48 pm
Replies: 292
Views: 31,752
Posted By goldtiger

Contacted American Express for an update two days...

Contacted American Express for an update two days ago and insisted to contact their executive support as I kept getting the runaround from everyone else, a supervisor took down my information and...
May 18, 20, 7:19 pm
Replies: 6
Views: 1,951
Posted By goldtiger

American Express now offering Calm Premium for 1 year

"Starting May 18, all American Express U.S. personal card members can get a complimentary 1-year premium membership to Calm, a sleep and meditation app. The premium membership normally costs $69.99...
May 13, 20, 8:54 am
Replies: 292
Views: 31,752
Posted By goldtiger

Yes, I understand, more insinuating that a wait...

Yes, I understand, more insinuating that a wait of at least 30 days is ridiculous given how quickly some other companies have been able to refund (ex: AA took less than 3 days each on multiple...
May 8, 20, 4:53 pm
Replies: 704
Views: 288,390
Posted By goldtiger

Yeah exactly... happy to hear you got the 6-mo...

Yeah exactly... happy to hear you got the 6-mo total extension though... and my contract was a renewal, not sure if that has something to do with how this works (don't know if you're renewal or new).
May 8, 20, 4:40 pm
Replies: 704
Views: 288,390
Posted By goldtiger

Yeah, I'll wait it out, hopefully I'm up next...

Yeah, I'll wait it out, hopefully I'm up next soon -- original contract end date was 3/18/21
May 8, 20, 4:19 pm
Replies: 704
Views: 288,390
Posted By goldtiger

Thanks for posting this. Weird, I didn't get a...

Thanks for posting this. Weird, I didn't get a call, still at the June expiry date... called AirPass customer service and they said don't know about another 3 month extension. :(
Apr 17, 20, 1:46 pm
Replies: 704
Views: 288,390
Posted By goldtiger

Just saying 5K won't get you very far with...

Just saying 5K won't get you very far with Airpass pricing, assuming you're flying enough/the routes to justify Airpass in the first place... just my opinion, the target audience for this promo must...
Apr 16, 20, 5:21 pm
Replies: 704
Views: 288,390
Posted By goldtiger

Interesting... 5k for gold status is what they're...

Interesting... 5k for gold status is what they're currently offering as a promo. ...
Apr 15, 20, 9:32 am
Replies: 704
Views: 288,390
Posted By goldtiger

Thanks for the comprehensive posts... helps me...

Thanks for the comprehensive posts... helps me understand what's going on here. My contract is barely 6 digits, but only got minimal communication from Airpass so far (through rep). Contact is...
Apr 13, 20, 4:20 pm
Replies: 704
Views: 288,390
Posted By goldtiger

unfortunately no, still showing March expiration...

unfortunately no, still showing March expiration next year... despite the email from my Airpass rep indicating otherwise... however the Airpass portal is showing the 3 month extension
Apr 13, 20, 1:32 pm
Replies: 704
Views: 288,390
Posted By goldtiger

Yeah exactly. My AA account still shows a March...

Yeah exactly. My AA account still shows a March expiration next year for CK. Not too happy about this
Apr 13, 20, 12:18 pm
Replies: 704
Views: 288,390
Posted By goldtiger

So... just got an email from American saying...

So... just got an email from American saying this:


But... same as BlooJoo, my rep told me 6/17
Apr 10, 20, 10:46 am
Replies: 292
Views: 31,752
Posted By goldtiger

Had an absolutely miserable experience trying to...

Had an absolutely miserable experience trying to get a refund for business class tickets going from East Coast to London next month on BA.

AmexTravel & British Airways did not email me or notify...
Mar 9, 20, 10:08 am
Replies: 766
Views: 205,477
Posted By goldtiger

Here right now, just wanted to update that the...

Here right now, just wanted to update that the breakfast for Amb is full breakfast. There was some conflicting info between front desk and restaurant staff, but the breakfast is the free full...
Mar 2, 20, 7:03 pm
Replies: 766
Views: 205,477
Posted By goldtiger

Breakfast

This was the reply I got from my Amb:”Your welcome gift choice [at StR Punta Mita] is indeed either points or a continental breakfast. The buffet breakfast costs $45.00 USD per person.”

I'm...
Feb 19, 20, 11:03 am
Replies: 704
Views: 288,390
Posted By goldtiger

Curious to see what they say, hopefully, they let...

Curious to see what they say, hopefully, they let you keep old pricing. I'm still deciding whether or not it's worth renewing once new pricing kicks in.
Feb 19, 20, 10:55 am
Replies: 704
Views: 288,390
Posted By goldtiger

Yes, not nice at all... I called Airpass CS and...

Yes, not nice at all... I called Airpass CS and the agent even was insinuating that they even thought the increases were dramatic.

Seems like AA is realllyyy milking Airpass for insane profit.
...
Feb 19, 20, 10:38 am
Replies: 704
Views: 288,390
Posted By goldtiger

Just got an email from an Account Manager... they...

Just got an email from an Account Manager... they just announced price changes, taking effect in March this year....
Feb 14, 20, 8:09 pm
Replies: 453
Views: 135,538
Posted By goldtiger

Thanks for bringing up the gratuity at Astor...

Thanks for bringing up the gratuity at Astor Court, I naturally also want to make sure that staff are tipped appropriately and taken care of...

Based on my few nights stay in December, I was told...
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