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Search: Posts Made By: RogerD408
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Aug 13, 19, 2:55 pm
Replies: 7
Views: 1,229
Posted By RogerD408

TIcket price over 2x higher to ticket to next...

TIcket price over 2x higher to ticket to next stop. Sounds like a good reason to me to not do that.

My concern will Amtrak refuse to credit points given it's not supposed to be a valid ticket yet...
Aug 12, 19, 7:28 am
Replies: 7
Views: 1,229
Posted By RogerD408

Yes, I have done this myself (ticketing most...

Yes, I have done this myself (ticketing most distant station), especially when I wasn't sure which station I wanted to disembark. But the question is if their schedules say a stop is for receiving...
Aug 11, 19, 8:11 am
Replies: 7
Views: 1,229
Posted By RogerD408

Short Hops on LD trains

I need some activity to refresh my account. I have LD trains leaving town but the stop I want to take is listed a "R" for receiving passengers. Amtrak.com does offer tickets between the two stops. ...
Aug 11, 19, 7:43 am
Replies: 3
Views: 1,774
Posted By RogerD408

Be careful here, the website says my last...

Be careful here, the website says my last activity was in April this year but in reality it was in August on 2017! I got an email from Amtrak saying my points are about to expire. Look to your...
Jul 20, 19, 11:52 am
Replies: 173
Views: 27,616
Posted By RogerD408

Unfortunately just about anything can happen. ...

Unfortunately just about anything can happen. Generally credit for both stays will happen. When it doesn't I, and others, have had luck with calling in explaining the situation and the account is...
May 6, 19, 12:01 pm
Replies: 44
Views: 3,275
Posted By RogerD408

Requiring positive ID is a good rule. IF the FDC...

Requiring positive ID is a good rule. IF the FDC knows the guest from previous interactions then less may be needed, though checking my room number was always good. However, if there is a chance...
May 6, 19, 8:52 am
Replies: 44
Views: 3,275
Posted By RogerD408

Just another data point. I had the pleasure of...

Just another data point. I had the pleasure of showing up at a property just after a long power outage. The FDC was not able to issue new keys until maintenance was able to make the rounds and...
May 6, 19, 6:42 am
Replies: 1,135
Views: 125,398
Posted By RogerD408

The only reason I can see if there are some...

The only reason I can see if there are some points left, nights, and/or a longer life for the new account. Points and nights are obvious, but getting an earlier start date just might be a tipping...
May 5, 19, 7:42 am
Replies: 149
Views: 71,495
Posted By RogerD408

Marriott has been known to extend status based...

Marriott has been known to extend status based upon historic activity, so good chance you are good (I was carried over three years). Of course they can review the account at any time and change...
May 4, 19, 1:48 pm
Replies: 16
Views: 4,124
Posted By RogerD408

I may have to watch a lot closer. I have found...

I may have to watch a lot closer. I have found many readers that didn't work and most I have to move the phone all over to find the reader. The good ones have a label showing where to place the...
May 3, 19, 2:15 pm
Replies: 16
Views: 4,124
Posted By RogerD408

Hmmm, I've never seen that. NFC has to be on for...

Hmmm, I've never seen that. NFC has to be on for Samsung Pay (and turns it on and off as needed). I've never seen a means to do a magnetic scan, but I always carry real cards in case needed.
May 3, 19, 2:09 pm
Replies: 338
Views: 67,308
Posted By RogerD408

Be careful using updated information. The rules...

Be careful using updated information. The rules are you must be ready to board PRIOR to original departure time regardless any updated times or risk being offloaded. As stated above, if you are at...
May 3, 19, 7:26 am
Replies: 61
Views: 7,243
Posted By RogerD408

Yes, the OP may be only one person, however, with...

Yes, the OP may be only one person, however, with the proliferation of social media, their ability to influence many more needs to be considered. Unless OP and/or company is being singled out, there...
May 3, 19, 7:12 am
Replies: 245
Views: 48,219
Posted By RogerD408

Regular housekeepping should be locked out from...

Regular housekeepping should be locked out from entering if the deadbolt is set, but it seems like most are given a master key that breaks through that. I'm not sure that is deliberate or just lack...
May 2, 19, 4:52 pm
Replies: 16
Views: 4,124
Posted By RogerD408

As this is a feature of the CC processing company...

As this is a feature of the CC processing company chosen by the property, I would guess it will be up to each property to decide if they want to incur the added expense. I use Samsung Pay when I can...
May 2, 19, 4:45 pm
Replies: 649
Views: 135,817
Posted By RogerD408

If it's just the on-site benefits (lounge, room...

If it's just the on-site benefits (lounge, room upgrade, breakfast) you're interested in, I find just showing my card at checkin gets me what I want. Now if you are looking for night credit, points,...
May 2, 19, 11:52 am
Replies: 1,094
Views: 200,645
Posted By RogerD408

​​​​​​Actually, the program does. What you earn...

​​​​​​Actually, the program does. What you earn this earn remains through the end of next year. It's just that BONVoY adds the tweaks for things like Annual Choice that only happens once when it...
Apr 30, 19, 6:01 pm
Replies: 3
Views: 406
Posted By RogerD408

The numbers come from two different processes so...

The numbers come from two different processes so no reconciliation easily done and no desire to make sure they add up. Our only defence these days is to know how to compute the proper number from the...
Apr 30, 19, 9:12 am
Replies: 1,094
Views: 200,645
Posted By RogerD408

No, only once at 50 nights and once again for 75....

No, only once at 50 nights and once again for 75. Count resets in January.
Apr 30, 19, 6:14 am
Replies: 2,096
Views: 368,540
Posted By RogerD408

What seems more and more common these days is...

What seems more and more common these days is that when there is a process failure, CSRs will excuse the failure as the way it's supposed to work,regardless what the rules say/don't say. This way...
Apr 29, 19, 4:47 pm
Replies: 58
Views: 10,180
Posted By RogerD408

... and guess where they would send the walks.

... and guess where they would send the walks.
Apr 29, 19, 3:20 pm
Replies: 323
Views: 1,061,402
Posted By RogerD408

This has existed since the beginning of time with...

This has existed since the beginning of time with MVP. Almost no properties (none with me) have enforced this rule.
Apr 29, 19, 3:15 pm
Replies: 2,096
Views: 368,540
Posted By RogerD408

I think you are confusing SNAs with Elite Nights....

I think you are confusing SNAs with Elite Nights. SNAs are good through the end of the year after they are earned. Elite Nights count for the year in which they are earned, even if selected after...
Apr 29, 19, 8:19 am
Replies: 14
Views: 967
Posted By RogerD408

This is a totally made up excuse (not uncommon...

This is a totally made up excuse (not uncommon these days). If your booking was through Kayak then NO credit would be due not just some of the nights. Reps need to be called on this and forced to do...
Apr 21, 19, 7:52 am
Replies: 90
Views: 11,809
Posted By RogerD408

Unless they have hit your account for more...

Unless they have hit your account for more points, chances are nothing will happen. Many times when a rate changes, a property only updates the rate code that automatically gets reflected in previous...
Showing results 1 to 25 of 1000
 

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