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Search: Posts Made By: Jessie and Guill
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Sep 17, 19, 2:58 pm
Sep 17, 19, 2:47 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

See posting #200...

See posting #200 (https://www.flyertalk.com/forum/usertag.php?do=list&action=hash&hash=200)
Sep 17, 19, 1:16 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

We were seated with our seat-belts on when we...

We were seated with our seat-belts on when we tapped the elbow.

The earlier suggestion of another contributor of an Employee Incident Report Committee is appealing.
Sep 17, 19, 12:29 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

Based on our experience, PIRC has the power to...

Based on our experience, PIRC has the power to accuse, judge, conclude and decide on a passenger without giving any supportive evidence or justification.



Thank you. Frankly, we are surprised...
Sep 17, 19, 10:57 am
Replies: 268
Views: 65,244
Posted By Jessie and Guill

The paragraphs below are excerpted from our...

The paragraphs below are excerpted from our response to PIRC.

xxx
June 24 was, until the end, a very pleasant day. After having several productive meetings at the National Institutes of Health...
Sep 16, 19, 7:36 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

We told you our goal repeatedly. It is up to you...

We told you our goal repeatedly. It is up to you what you wish to believe.

I have experienced seat assignment mix-up before and all were resolved amicably. This was the first time that the FA...
Sep 16, 19, 4:56 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

You can find the new and improved UA rules after...

You can find the new and improved UA rules after the Dao incident in multiple websites. Here is one of them:...
Sep 16, 19, 4:31 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

Indeed that was the case. We gave the FA our...

Indeed that was the case. We gave the FA our paper BP, she apparently dropped it two rows back. Passenger sitting in 23C found it and passed it to passengers in 22D and 22C (22D and 22C are the...
Sep 15, 19, 5:39 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

We thank the following contributors for their...

We thank the following contributors for their thoughtful analysis.







Narvik is referring to PIRC, the UA committee that appears to have the authority to ban a passenger from flying on UA...
Sep 15, 19, 3:33 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

1. Did the captain ever ask your side of the...

1. Did the captain ever ask your side of the situation?

Paragraphs below are excerpted from our response to PIRC in our description of the events. Note Flight Attendant A is not the one that...
Sep 14, 19, 6:05 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

Point taken. We would have liked that sharing our...

Point taken. We would have liked that sharing our story would lead to better protections for other passengers.



Understood and thanks.

I do not believe the incident, as long as the UA...
Sep 14, 19, 4:43 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

We have been advised not to provide video to...

We have been advised not to provide video to avoid unnecessary litigation risks. We will provide instead three documents that UA already has access to:(a) an email from UA Passenger Incident Review...
Sep 13, 19, 3:48 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

We hope our story heightens UA management's...

We hope our story heightens UA management's awareness that its policies and procedures have failed to protect passengers.

We further hope UA management continues to improve their policies and...
Sep 13, 19, 3:37 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

Happy to. I tapped her elbow because i was...

Happy to.
I tapped her elbow because i was seated and could not reach her shoulder.
I needed to show her the BP because she had, long before i tapped her elbow, threatened to remove us from the...
Sep 13, 19, 3:20 pm
Replies: 268
Views: 65,244
Posted By Jessie and Guill

Rickg523, thank you for your thoughtful analysis....

Rickg523, thank you for your thoughtful analysis. We are the couple in the story. We would like to submit a video, which shows Jessie walking up to the FA (FA had threatened to take us off the flight...
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