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Jan 2, 14, 7:09 am
Replies: 64
Views: 7,528
Posted By mark.randall

That seems to be the case with the particular...

That seems to be the case with the particular letter I got back. They just apologized for not meeting my expectations. I just hope they read it.
Jan 1, 14, 9:13 pm
Replies: 64
Views: 7,528
Posted By mark.randall

I can tell you he was not happy when I was able...

I can tell you he was not happy when I was able to buy the ticket for half his price! The question is the supervisor put me on hold and transferred me to another customer rep with out coming back on...
Jan 1, 14, 8:08 pm
Replies: 64
Views: 7,528
Posted By mark.randall

I am not sure what you mean. The last part of...

I am not sure what you mean. The last part of the conversation was {after he did find I had successfully bought the 449.40 ticket.) what do you want me to do. I said to give me the credit that he...
Jan 1, 14, 11:57 am
Replies: 64
Views: 7,528
Posted By mark.randall

It just seems to me that the supervisor canceling...

It just seems to me that the supervisor canceling my ticket that I bought online with my credit card is not only against Delta policy but probably against the law. He did not send cancelation notice...
Dec 31, 13, 10:33 pm
Replies: 64
Views: 7,528
Posted By mark.randall

RESPONSE in less then 48 hours Thoughts ...

RESPONSE in less then 48 hours Thoughts

Thank you for your email to Delta Air Lines. I sincerely apologize for
your inconvenience and frustration regarding the lack of service you...
Dec 31, 13, 10:01 pm
Replies: 64
Views: 7,528
Posted By mark.randall

I want to clarify that I do not want anybody to...

I want to clarify that I do not want anybody to punch himself but it would be nice for a Porsche to pick me up at parking and take me to the charted jet.;)
Dec 31, 13, 3:06 pm
Replies: 64
Views: 7,528
Posted By mark.randall

Thanks Ledfish, Yohansen and Bruce. I want...

Thanks Ledfish, Yohansen and Bruce.

I want to make a point about my long letter. I have read hundreds of complaints on the forum and there is ALWAYs people wanting more details. 1200 plus views...
Dec 30, 13, 11:46 pm
Replies: 64
Views: 7,528
Posted By mark.randall

You are wrong on your first point. I am actually...

You are wrong on your first point. I am actually famous for my short sermons. They are usually 20 to 25 minutes long. This was a 2 hour debacle that I shortened to give only important details. On...
Dec 30, 13, 11:00 pm
Replies: 64
Views: 7,528
Posted By mark.randall

I only used the credit for my ticket. I...

I only used the credit for my ticket. I understand why she did what she did except she was charging me double for my ticket and then giving my credit. She assured me I would not get a different...
Dec 30, 13, 9:35 pm
Replies: 64
Views: 7,528
Posted By mark.randall

John Grisham is successful at writing Novels.

I am sorry. I know it is long but what part should I have left out. You can skip to the very bottom and read the summary. I think it is as interesting as a John Grisham Novel ( I am a fan)but it...
Dec 30, 13, 9:29 pm
Replies: 64
Views: 7,528
Posted By mark.randall

John Grisham is successful at writing Novels.

I am sorry. I know it is long but what part should I have left out. You can skip to the very bottom and read the summary. I think it is as interesting as a John Grisham Novel ( I am a fan)but it...
Dec 30, 13, 8:08 pm
Replies: 64
Views: 7,528
Posted By mark.randall

Most incompetent Delta supervisor ever!

Unbelievable! All details are in the Letter and the details get more bizarre with every paragraph. Can anyone top this?

To whom it may concern,
First off, let me say that I am an elite...
Dec 16, 10, 9:24 pm
Replies: 16
Views: 1,469
Posted By mark.randall

People are always asking about Silver vs Gold. I...

People are always asking about Silver vs Gold. I was just trying to bring a light hearted thread to this on going discussion. FYI I was not worried about bin space. I had one backpack and no other...
Dec 16, 10, 9:15 pm
Replies: 16
Views: 1,469
Posted By mark.randall

Ok so you are complaining because it is the...

Ok so you are complaining because it is the holiday season, flights are full and you got a middle seat on a 52 minute flight??? That must have been one tough hour, I think Delta should send you a...
Dec 16, 10, 8:16 pm
Replies: 16
Views: 1,469
Posted By mark.randall

On my flight there was a window exit seat...

On my flight there was a window exit seat available which an elderly lady got a few minutes before the flight. She was probably a diamond.
Dec 16, 10, 8:10 pm
Replies: 16
Views: 1,469
Posted By mark.randall

There was a window exit seat available a few...

There was a window exit seat available a few minutes before the flight which a older woman got at the gate.
Dec 16, 10, 7:51 pm
Replies: 21
Views: 2,088
Posted By mark.randall

follow-up RESOLVED

I just wanted to let everyone know I did get a 150 dollar voucher and Delta is sending me a 150 dollar check for the hotel I paid for but did not get to stay. I am satisfied with this although still...
Dec 16, 10, 7:44 pm
Replies: 16
Views: 1,469
Posted By mark.randall

First flight as Gold awarded middle seat

I have not flown in the middle seat for years as a silver. Due to weather Delta changed equipment. I was in E which was a asile seat and ended up in a middle seat. I was number 13 on the upgrade...
Oct 31, 10, 12:59 pm
Replies: 21
Views: 2,088
Posted By mark.randall

Great question.

Deltas computer is confused and is not able to compute that my route is all to San Antonio. I have called two times to explain that I should get double MQM miles since I originally flew out of BNA....
Oct 31, 10, 8:16 am
Replies: 21
Views: 2,088
Posted By mark.randall

I am sorry about my writing style. I copied and...

I am sorry about my writing style. I copied and pasted the notes that I had made to myself. I was trying to keep a very long story short. Read the last three sentences for the crazy ending!
Oct 31, 10, 8:08 am
Replies: 21
Views: 2,088
Posted By mark.randall

Day of flight

My flight from BNA to Atlanta was on Monday Oct. 25th. It was the day before all the major storms. The emergency landing on the return trip was on Friday Oct 29.
Oct 30, 10, 11:45 pm
Replies: 21
Views: 2,088
Posted By mark.randall

Trust me I was reasonably assertive without...

Trust me I was reasonably assertive without getting angry. I agree on the hotel but had been up since 3am and was only going to get 4 hours sleep at best and so took a taxi not knowing how much more...
Oct 30, 10, 11:16 pm
Replies: 21
Views: 2,088
Posted By mark.randall

Trip which was stranger then fiction.

I Left BNA at 540 in the morning to go to San Antonio Tx. I Missed the connection because of weather. I arrive in Atlanta by 830am. My next flight cancelled even though weather was good. The next...
Aug 13, 08, 11:12 pm
Replies: 138
Views: 11,871
Posted By mark.randall

open and shut case

A flight attendant suing for 10% of a wealthy person for allegedly shoving her. Osteen caused this lady to get hemorrhoids(that alone shows how crazy the claims are)? Three passengers and the...
Feb 1, 08, 9:26 am
Replies: 34
Views: 3,283
Posted By mark.randall

a bottle of water for supper, bottle of water...

a bottle of water for supper, bottle of water that night and a bottle of water for breakfast . Easily close to 7 dollars or are you thinking of buying one bottle for the 15 hour period before we got...
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