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Search: Posts Made By: nick5000
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Dec 30, 20, 4:00 am
Replies: 2,586
Views: 322,708
Posted By nick5000

Still no reply after 49 hours. I called again and...

Still no reply after 49 hours. I called again and he now said I should get a reply within 2 hours.
Not very straight forward to make us of their unlimited change policy.
Dec 29, 20, 2:56 am
Replies: 2,586
Views: 322,708
Posted By nick5000

What do you mean, need to call if the new flight...

What do you mean, need to call if the new flight cost more than the voucher value?
Dec 28, 20, 2:47 am
Replies: 2,586
Views: 322,708
Posted By nick5000

I too called now, he didn't see any refund...

I too called now, he didn't see any refund request, but he found it when I said I had requested it online. He said he escalated it and they would handle it within 48 hours, and I should call back if...
Dec 28, 20, 1:49 am
Replies: 2,586
Views: 322,708
Posted By nick5000

It seems normal, I have waited 2 weeks. But as...

It seems normal, I have waited 2 weeks.
But as you've waited this long, it indicates there is problem with their voucher system, and I guess I better call them also to sort this out.
Dec 22, 20, 3:57 am
Replies: 2,586
Views: 322,708
Posted By nick5000

Cancel ticket for voucher

I cancelled and requested a voucher 1 week ago, and got a support request confirmation email. However now after 1 week the booking is still not cancelled and I have not received any reply to the...
Replies: 7
Views: 1,281
Posted By nick5000

Can the return be changed after the outbound has...

Can the return be changed after the outbound has been flown?
EDIT: I called and they said yes.
Aug 24, 20, 11:30 pm
Replies: 6
Views: 1,101
Posted By nick5000

I wouldn't call the airport upgrade easy. When...

I wouldn't call the airport upgrade easy.
When I've done it in doh it involves a lot of waiting and patience. Endless calling and typing on computer and forms. The fastest took around 1 hour while...
Aug 24, 20, 11:18 pm
Replies: 87
Views: 8,203
Posted By nick5000

How many miles would you earn from a SIN - SIN...

How many miles would you earn from a SIN - SIN flight?
Jul 24, 20, 12:19 am
Replies: 2,586
Views: 322,708
Posted By nick5000

Can you change the return city to return to...

Can you change the return city to return to another city than departed from? Or can only the destination city be changed?
May 4, 20, 7:21 am
Replies: 46
Views: 19,384
Posted By nick5000

Will they still refund a refundable ticket, or...

Will they still refund a refundable ticket, or they stopped doing that too?
Apr 22, 20, 6:55 pm
Replies: 381
Views: 39,860
Posted By nick5000

Do they extend the current period for earning...

Do they extend the current period for earning status points, or just the status?
Apr 19, 20, 12:11 am
Replies: 56
Views: 13,012
Posted By nick5000

My flights that I booked with the ultimate...

My flights that I booked with the ultimate flexibility policy has now been cancelled. When there are available flights to china again how should I go by to change the ticket ? Use the contact form,...
Mar 27, 20, 7:14 pm
Replies: 56
Views: 13,012
Posted By nick5000

the way I understood it was that they’ll offer...

the way I understood it was that they’ll offer one change without fare difference as long as the same booking class is available. After that more changes will be charged the fare difference, but no...
Mar 22, 20, 9:27 am
Replies: 18
Views: 3,078
Posted By nick5000

It could be clearer. Are transit pax that stay...

It could be clearer. Are transit pax that stay airside short term visitors?
Mar 20, 20, 7:48 pm
Replies: 56
Views: 13,012
Posted By nick5000

To change with ultimate flexibility we have to...

To change with ultimate flexibility we have to call?
Is it possible to get through in phone these days?
Mar 3, 20, 9:38 am
Replies: 1,335
Views: 274,340
Posted By nick5000

Is that CX policy? I know that SQ doesn't do...

Is that CX policy? I know that SQ doesn't do that.
If changed before the first flight then the fare is changed to current fare. If changed after outbound then should be no fare difference.
Mar 2, 20, 11:41 pm
Replies: 1,335
Views: 274,340
Posted By nick5000

Isn't "I" the fare class, while fare codes are 5...

Isn't "I" the fare class, while fare codes are 5 digits, starting with "I". "I" fare class can have different fare codes that have different pricing and rules and the problem might be that now only...
Feb 26, 20, 9:30 pm
Replies: 28
Views: 4,029
Posted By nick5000

The check-in form asks for place of issue (not...

The check-in form asks for place of issue (not issuing authority). And SQ has confirmed that we should chose the country where the consulate is situated.
Feb 26, 20, 8:58 am
Replies: 69
Views: 12,977
Posted By nick5000

The results I'm getting is less obvious that it...

The results I'm getting is less obvious that it is Y/C mixed. See this screenshot. It does look a lot like it's for business class....
Feb 26, 20, 2:27 am
Replies: 28
Views: 4,029
Posted By nick5000

Ok, so. I sent an email to SQ and this is their...

Ok, so. I sent an email to SQ and this is their reply:Please input Shanghai, China as Point of Issue.

Hope above addressed your concerns.
Feb 25, 20, 2:40 pm
Replies: 69
Views: 12,977
Posted By nick5000

It's kind of like if you search for lhr syd and...

It's kind of like if you search for lhr syd and they showed a great price, but when you click details it showed that this itinerary ends in Singapore, and you'd have to pay more if you really wanted...
Feb 25, 20, 2:47 am
Replies: 28
Views: 4,029
Posted By nick5000

Wouldn't "Issued by" [country] be better and more...

Wouldn't "Issued by" [country] be better and more clear ?
Feb 25, 20, 1:41 am
Replies: 2,935
Views: 517,902
Posted By nick5000

We did receive the full refund from this ticket,...

We did receive the full refund from this ticket, aften having used the outbund leg.

Great service from AC.
Feb 24, 20, 4:30 pm
Replies: 28
Views: 4,029
Posted By nick5000

So for the Bonn passport you would chose Germany?

So for the Bonn passport you would chose Germany?
Feb 24, 20, 4:29 pm
Replies: 28
Views: 4,029
Posted By nick5000

The normal term used for this in passports is...

The normal term used for this in passports is "Authority".
Showing results 1 to 25 of 451
 

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