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Dec 2, 20, 12:08 pm
Replies: 164
Views: 32,257
Posted By Xavier110

DP: Pre-booked a FHR reservation for a couple...

DP: Pre-booked a FHR reservation for a couple weeks from now and got the $200 credit.

We'll see if I keep the res....
Nov 17, 20, 8:23 pm
Replies: 164
Views: 32,257
Posted By Xavier110

I have two Platinums (don't ask). One renewed in...

I have two Platinums (don't ask). One renewed in June or July and has the $200 credit -- I got a 30K MR retention for it. The other renewed in October and doesn't have the credit. Got 50K MR...
Oct 12, 20, 11:25 am
Replies: 1,441
Views: 319,456
Posted By Xavier110

Amex Platinum retention

Chatted in on a card that I have had since 2016. Platinum - received 50K MR points, no spend.

Here's the history:
-Opened in 2016 as a Premier Rewards Gold card with the 40K MR first year, 25k...
Oct 11, 20, 1:52 pm
Sep 18, 20, 3:39 pm
Replies: 1,396
Views: 385,947
Posted By Xavier110

I called, closed my Premier card despite the rep...

I called, closed my Premier card despite the rep finally offering me a retention offer - asking if I wanted TYP points / an offer. I am absolutely done with this heinous bank so I said no and closed...
Sep 18, 20, 2:39 pm
Replies: 1,396
Views: 385,947
Posted By Xavier110

OMG I am glad Iím not the only one. Iíve tried...

OMG I am glad Iím not the only one. Iíve tried today to get a retention offer for my Premier multiple times, and it has been exhausting. I have impossible to hear agents who sound like theyíre...
Aug 7, 20, 1:47 am
Replies: 22
Views: 2,892
Posted By Xavier110

We're in the middle of a recession and pandemic...

We're in the middle of a recession and pandemic where lenders have tightened lending. This isn't rocket science.
Jul 13, 20, 6:43 pm
Replies: 1,441
Views: 319,456
Posted By Xavier110

I was surprised, especially since I had called...

I was surprised, especially since I had called the retention line a couple weeks ago and had been told there was no offer. Doubly surprised that chat could see I had one now when I went to actually...
Jul 13, 20, 3:08 pm
Replies: 1,441
Views: 319,456
Posted By Xavier110

Chatted in to cancel, and the chat rep said I...

Chatted in to cancel, and the chat rep said I have a retention offer on file and to call the dedicated number.

I did again, and this time they offered me 30k MR points without any spend or $300...
Jul 11, 20, 4:32 pm
Replies: 824
Views: 187,572
Posted By Xavier110

One of my streaming charges still has not been...

One of my streaming charges still has not been credited this month, 9 days later. It is a $16 Hulu charge that is a bundle: their ad-free + Starz.

It was previously credited in June, 2 days after...
Jul 10, 20, 4:49 pm
Replies: 824
Views: 187,572
Posted By Xavier110

I have two Plats. One has been getting reimbursed...

I have two Plats. One has been getting reimbursed this month, but the other had a Hulu charge post on the 2nd, which still hasn't been credited.

Does chat apply credits manually?
Jun 30, 20, 1:11 pm
Replies: 68
Views: 13,111
Posted By Xavier110

I received an email on June 15 with subject "GOOD...

I received an email on June 15 with subject "GOOD NEWS! Earn 3X ThankYou Points on supermarket and restaurant purchases" that explained that they were offering the previously announced enhancements...
Jun 29, 20, 4:49 pm
Replies: 824
Views: 187,572
Posted By Xavier110

Yes, mine said that too. I called for a retention...

Yes, mine said that too. I called for a retention offer and was declined, and they repeatedly touted this upcoming credit. I'll probably cancel regardless.



The second to last page. It has a...
Jun 26, 20, 12:32 pm
Replies: 1,441
Views: 319,456
Posted By Xavier110

American Express Platinum Morgan Stanley - $550...

American Express Platinum Morgan Stanley - $550 posted yesterday or today. Called and was given a hard no on any offers. Was told I am getting the $200 travel credit and that offsets the cost of...
Jun 6, 20, 3:18 pm
Replies: 133
Views: 49,737
Posted By Xavier110

yes

yes
Jun 6, 20, 10:06 am
Replies: 133
Views: 49,737
Posted By Xavier110

You cannot downgrade the Platinum card to a...

You cannot downgrade the Platinum card to a credit card, like mia already said. It can become a Green or Gold charge card. That's it. Or it's canceled.

You will need to open a new credit card that...
May 14, 20, 3:16 pm
Replies: 57
Views: 12,734
Posted By Xavier110

Never has had a delivery benefit. Only personal

Never has had a delivery benefit. Only personal
May 12, 20, 3:53 pm
Replies: 1,441
Views: 319,456
Posted By Xavier110

Blue Cash Preferred = No offer. Sporadic spend,...

Blue Cash Preferred = No offer. Sporadic spend, probably average a couple hundred a month. Downgraded. I've held this card for several years and have bounced back and forth from Everyday to...
Apr 8, 20, 3:33 pm
Replies: 68
Views: 13,111
Posted By Xavier110

One note since I wasn't sure reading your post:...

One note since I wasn't sure reading your post: 3x on gas stays according to OMAAT. I think these changes are overall a huge plus for me. I use my Premier often already, but it would become my go-to...
Apr 8, 20, 3:29 pm
Replies: 1,396
Views: 385,947
Posted By Xavier110

Finally got someone after an hour on hold. I was...

Finally got someone after an hour on hold. I was not offered anything for AA Biz Plat. Cancelled.
Apr 2, 20, 6:24 pm
Replies: 1,396
Views: 385,947
Posted By Xavier110

Citi's CS has been absurd. I have an AA biz card...

Citi's CS has been absurd. I have an AA biz card up for renewal, and I haven't been able to get a hold of anyone...even to cancel it! Meanwhile, I get a chat response in seconds with Amex.
Nov 5, 19, 3:15 pm
Replies: 2,513
Views: 1,051,670
Posted By Xavier110

Gold - 3rd year

Tried for Gold renewal retention. Third renewal. No offer.

was told I had gotten one last year (I had gotten an offer last year) and that my dining spend alone recouped my annual fee (I had...
Sep 27, 19, 12:45 pm
Replies: 2,513
Views: 1,051,670
Posted By Xavier110

Hilton Business - 20k Annual spend tried...

Hilton Business - 20k Annual spend

tried again, now calling retention directly. No offer. Will cancel. Kinda weird to me that this seems to have no offers whatsoever but it is what it is
Sep 25, 19, 3:15 pm
Replies: 2,513
Views: 1,051,670
Posted By Xavier110

Today I tried to call in for retention for Hilton...

Today I tried to call in for retention for Hilton Business by calling the # on the back of my card. I don’t think I was talking to a retention specialist (seemed to be an outsourced CSR), but the...
Sep 7, 19, 2:30 pm
Replies: 1,632
Views: 252,997
Posted By Xavier110

I live in Los Angeles, and most restaurants donít...

I live in Los Angeles, and most restaurants donít mark up for pickup on Grubhub in my experience

however, I wouldnít blame them if they did. Grubhub takes a significant cut of their business in an...
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