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Search: Posts Made By: Kataskopos
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Replies: 2,406
Views: 522,674
Posted By Kataskopos

Dear Jonathan; Firstly; I need to than you...

Dear Jonathan;

Firstly; I need to than you for taking the time to respond; even if your answer leaves a lot to be desired when a client gets stuck in another country due to your company's...
Replies: 2,406
Views: 522,674
Posted By Kataskopos

Denied boarding for flight to transit Germany

Hello Lurkers,

Today I was scheduled to fly GOT-FRA. My car is parked at FRA and my intention was to immediately proceed from FRA by car home to Luxembourg (had all evidence thereof).

According...
Mar 18, 21, 1:02 pm
Jan 12, 21, 4:43 pm
Replies: 914
Views: 88,361
Posted By Kataskopos

i agree with you. I have been to Sweden around...

i agree with you. I have been to Sweden around seven times since this pandemic business started and yes the country is doing like any other EU country without having forgotten its democratic values....
Replies: 140
Views: 22,518
Posted By Kataskopos

From my own experience, they stopped defending...

From my own experience, they stopped defending chargebacks. I did a chargeback in conjunction with a fully unused ticket that Helga nevertheless just wanted to refund taxes on , and then generiously...
Aug 20, 20, 12:05 pm
Replies: 279
Views: 45,845
Posted By Kataskopos

Just a data point . Sas cancelled my flight to...

Just a data point . Sas cancelled my flight to Los Angeles 1st August : I would have been happy to be rerouted to San Francisco where they still fly but no such luck. Asked for refund, ignored. Sent...
Aug 19, 20, 9:25 am
Replies: 104
Views: 17,443
Posted By Kataskopos

congratulations on getting some satisfaction! Did...

congratulations on getting some satisfaction! Did you in the end have to go to CEDR or did BA "voluntarily" have a change of heart?
Aug 18, 20, 11:55 am
Replies: 279
Views: 45,845
Posted By Kataskopos

actually my learned friend , sas does not pick up...

actually my learned friend , sas does not pick up registered letters ! I know this because I sent them a registered final notice before legal action that was returned to me today
Aug 18, 20, 8:24 am
Replies: 106
Views: 12,281
Posted By Kataskopos

Gothenburg

I can report that at least on Sunday, COVID had closed the Gothenburg-Landvetter SAS Lounge. For some reason COVID has also made it impossible for LUH Senator Lounge in FRA to serve any alcohol other...
Replies: 436
Views: 69,798
Posted By Kataskopos

they really are that stupid. One of my lawsuits...

they really are that stupid. One of my lawsuits that has been going on for two years is about the princely sum of 265 eur since they even paid me the legal compensation of 400 eur for missed...
Replies: 436
Views: 69,798
Posted By Kataskopos

no i have used zilch of that ticket. As soon as...

no i have used zilch of that ticket. As soon as they cancelled the return leg I requested a refund. I love Helga's generosity though: We will proceed not to bill you further for not using the flight...
Replies: 140
Views: 22,518
Posted By Kataskopos

beause the law is the law is the law! The law in...

beause the law is the law is the law! The law in Europe states refund within 7 days of cancellation: I personally give a leeway of 3x that then I chargeback and / or sue. I have never paid a bill...
Replies: 436
Views: 69,798
Posted By Kataskopos

hello thanks for this information. May I trouble...

hello thanks for this information. May I trouble you for some information on where you got this this information from? I did respons back to LH but clearly my message has not hit the top of the pile...
Replies: 428
Views: 68,450
Posted By Kataskopos

can one not just use the Star Alliance lounge...

can one not just use the Star Alliance lounge there ? Only seen the ones in AMS and LAX , both quite nice :)
Aug 13, 20, 1:11 am
Replies: 279
Views: 45,845
Posted By Kataskopos

I refer you back to my response and clarify it...

I refer you back to my response and clarify it even further :
if your agency bought flight is cancelled by the airline , you can insist on the airline paying out the refund of the full amount you...
Replies: 436
Views: 69,798
Posted By Kataskopos

Another data point : lufthansa cancelled return...

Another data point :
lufthansa cancelled return leg of my flight 02/07/2020 and rebooked next on another one involving overnight stay. Thanks but no thanks ! I requested refund same day , and this...
Aug 12, 20, 5:45 am
Replies: 279
Views: 45,845
Posted By Kataskopos

unless the flight touches the EU, which it will...

unless the flight touches the EU, which it will since this is SAS. For cancellations the airline is obliged to refund the full price paid if you apply for the refund from them directly- there is...
Aug 12, 20, 5:31 am
Replies: 8
Views: 2,346
Posted By Kataskopos

not quite sure which country you mean when...

not quite sure which country you mean when referring to the socialist republics of Scandinavia since there are no republics at all in Scandinavia :), we are all liberal constitutional monarchies...
Aug 8, 20, 12:12 pm
Replies: 61
Views: 11,042
Posted By Kataskopos

what makes you think so? I am not asking to be...

what makes you think so? I am not asking to be argumentative , but because I am genuinely interested. Since the pax is returning to his home country and this is a purely contractual change by the...
Aug 4, 20, 2:52 am
Replies: 52
Views: 7,616
Posted By Kataskopos

This is very true! I used to work as Head of...

This is very true! I used to work as Head of Antifraud for many years in ECom and there is no sympathy for a client who does chargebacks. However, having read the terms and conditions there is...
Aug 4, 20, 1:40 am
Replies: 14
Views: 1,418
Posted By Kataskopos

also got the 25% offer here... guess they...

also got the 25% offer here... guess they consider Luxembourg either too rich or too infectious to get bigger discount hahaha
Jul 30, 20, 3:03 am
Replies: 279
Views: 45,845
Posted By Kataskopos

I am still awaiting refunds for flights cancelled...

I am still awaiting refunds for flights cancelled beginning of April... I got quite good voucher offer for one of the flights.

Another data point: They cancelled my flight to Los Angeles without...
Replies: 140
Views: 22,518
Posted By Kataskopos

this is indeed the case. I worked both on issuer...

this is indeed the case. I worked both on issuer and acquirer side and it is indeed the case that as soon as the merchant's acquiring bank (= Lufthansa's bank) responds to the chargeback the...
Jul 19, 20, 2:29 pm
Replies: 9
Views: 1,266
Posted By Kataskopos

to alert is ok , but to detain her when she had...

to alert is ok , but to detain her when she had the court papers just proves how little we have moved on since the days of slavery. To me the test is “would a white person have suffered the same...
Replies: 35
Views: 4,167
Posted By Kataskopos

actually in May I flew Luxair and the food was no...

actually in May I flew Luxair and the food was no different from economy and the lounge was closed. I complained and requested half the difference between eco and J back . Immediate apology and...
Showing results 1 to 25 of 92
 

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